"Non-smoking" signs plastered up and down hallways, yet the entire floor we stayed on reaked of cigarettes. The "continental breakfast" consisted of nothing but carbs...doughnuts, bagels, bran cereal, grits, sliced bread and buscuits (no gravy). I realize this isn't a five star resort or anything, but a piece of fruit would have been nice. We were also traveling with another...
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Thank you for taking the time to share your feedback regarding your stay with our property. I sincerely apologize for any inconveniece you felt you experienced with us. There is never an excuse for providing anything less than great sevice. All claims against this property will be further investigated and corrected where necessary. I hope you will give us another...
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We always use Hotels.com to get rooms, and it seems to save us alot of money. This trip we eneded up adding two nights and went through the front desk. I feel we still got an amazing deal. Our first night was in a double queen room on the second floor. Our kids are 12,14,17. Our 17 year old slept...
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Thank you for choosing Americas Best Value Inn & Suites for your Spring Break stay. We do our best to see that our guest feel welcomed and is coming to a clean and safe place. We are happy to hear that you enjoyed your room and stay, due to a hectic weekend and busy staff. We would like to apologize...
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The setting: Labor Day weekend, Bolivar Penninsula way down on Crystal Beach, (past the water tank) 12 noon until 6 p.m., high winds and blowing sand. My wife and I were covered with grit, the food was covered with grit, our gear was covered with grit, but we had a BALL! We began to make a few impromptu calls seeking...
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At first I was very pleased, untill the desk manager would not work with me I work at night so I checked in at 630 am, I was out by 5 that afternoon. I stopped at the front desk to see if I could rent the room for five more hours. I didn't even mind paying 20 or so dollars....
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the whole hotel reeked of cigarette smoke. we had two rooms for two nights and niether room got cleaned. the staff had such bad attitudes and the service was horrible. i will never stay here again
THe staff were nice enough and the price was right but the good stops there. After a hard day's work we were ready to hit the hot tub but when we got there it was GREEN with alge. It stunk and was unusable. There were holes in the ceiling and the rooms were tiny. I really can't recommend this hotel.
We stayed over night here July 25th 2009, it was awesome! Our group was two single mothers and three kids all under eight years old...We booked a non-smoking room with two queen beds and a desk...I just knew it would smell like smoke but it didn't!!! I was so surprised! The non-smoking rooms are in a completely seperate building and...
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Stayed here in February during visit to Houston and Galveston. It's inbetween the 2 cities. Staff was friendly, room was clean, and good sized, everything worked. Liked that the bathroom had it's own sink and mirror area for some privacy. Walls were a little thin and it was pretty noisy at night due to a party in the room next...
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