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Holiday Inn Express Hotel & Suites Houston/Kingwood

2.5 of 5
22675 Highway 59 North (Eastex Freeway), Kingwood, TX 77339
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Holiday Inn Express Hotel & Suites Houston/Kingwood
Ranked #3 of 4 hotels in Kingwood
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39 reviews from our community

    Trip type
Traveller rating
    16
    12
    5
    3
    3
Date Rating
California
Senior Contributor
23 reviews 23 reviews
16 hotel reviews
Reviews in 19 cities Reviews in 19 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 June 2013

This is a very nice hotel in a very good location if you've got business or pleasure in Kingwood. There isn't much to differentiate it from other HI Express hotels, and that's a good thing. We stay there often since our grandchildren are nearby, and we've had many examples of the staff being helpful, giving upgrades. If you you need... More

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Chicago, Illinois
Top Contributor
68 reviews 68 reviews
43 hotel reviews
Reviews in 39 cities Reviews in 39 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 9 April 2013

Bear in mind it is under going renovation and when its done it is going to be BEAUTIFUL..So if you can handle the construction its worth the visit.Rooms are big beds are comfy and the construction does not interfere with anything unless you are trying to sleep during the day.The staff are very nice and the breakfast area is nice... More

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Arturo C C, General Manager at Holiday Inn Express Hotel & Suites Houston/Kingwood, responded to this review
29 April 2013

Thank you for taking the time to provide us with your feedback. I am happy you were pleased with our hotel staff and comfortable beds. Our efforts to improve the hotel are ongoing and we appreciate your honest feedback. I apologize for any inconvenience you experienced due to the Hotel renovation. Again, than you for your comments. We truly hope... More

Vancouver, BC
Top Contributor
202 reviews 202 reviews
151 hotel reviews
Reviews in 109 cities Reviews in 109 cities
266 helpful votes 266 helpful votes
3 of 5 stars Reviewed 29 March 2013

Spent one night at this HI EX. It is about 20 minutes away from the airport and you must call the hotel for pickup. Check-in ok, desk clerk friendly. Was on the 3rd floor, at at this time, this floor is being remodeled. There is dust every where, on the door handles, on the ke card reader etc and there... More

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Arturo C C, Manager at Holiday Inn Express Hotel & Suites Houston/Kingwood, responded to this review
3 April 2013

Thank you for taking the time to convey your comments regarding your recent experience on March, 2013 with the Holiday Inn Express in Kingwood, TX. Your willingness to share your thoughts with us in regards to the Hotel renovation is genuinely appreciated. Please accept our sincere apologies. We hope you will continue to use IHG hotels as your lodging of... More

London, United Kingdom
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 29 March 2013

I 'll be harsh here towards other reviewers......I think some expect the Ritz for HI prices. I really believe you have to be realistic about everything in life and some aren't. We called from the airport for the shuttle.....15 minutes later it arrived with smiling staff.....FREE shuttle which saved me a taxi fare....fantastic. 10 mins later arrived at hotel and... More

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Arturo C C, General Manager at Holiday Inn Express Hotel & Suites Houston/Kingwood, responded to this review
3 April 2013

How nice of you to take the time to write a favorable review! We are happy you had a great stay; our intention is to put our customer first. Your comments will be shared with our entire staff, as reinforcement to continue their efforts to make the Holiday Inn Express Kingwood a leader in excellence. We hope you had great... More

Lumberville, Pennsylvania, United States
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 11 March 2013

The staff here is nice BUT otherwise just pretty bad. First off right now (March 2013) they're under MAJOR renovations. The desk staff were happily telling customers checking in about it, talking about how nice its going to be. I'm glad they're happy about it, but hey, I'm here now and the LAST thing I want to see when I... More

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Arturo C C, General Manager at Holiday Inn Express Hotel & Suites Houston/Kingwood, responded to this review
12 March 2013

Please accept my most humble apologies for the issues you encountered Yesterday March 11th in our Hotel. At the Holiday Inn Express Kingwood, all our guests expect a high degree of service and product. The cable system was restored immediately and thank you for accepting stay in our sister hotel Candlewood Suites. We have made a request of IHG (our... More

Madrid, Spain
1 review
5 of 5 stars Reviewed 7 March 2013

My boyfriend and I spent the weekend at this hotel two weeks ago. The staff was friendly, the general manager very helpful, and the nightly price was extremely affordable. The distance to and from the airport, and the airport shuttle was very helpful. With a lot of experiences with hotels world-wide, I would say that this was a very pleasant... More

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Arturo C C, General Manager at Holiday Inn Express Hotel & Suites Houston/Kingwood, responded to this review
12 March 2013

I cannot thank you enough for the very detailed and complimentary review we received from you. I appreciate the comments about our staff been friendly; it was really your comments about our associates that truly made my day. We are very fortunate to have great people like Maria, Shantell, Debbi, Shaina and Kenneth. They are always ready to create pleasantly... More

JAPAN
Top Contributor
206 reviews 206 reviews
67 hotel reviews
Reviews in 58 cities Reviews in 58 cities
123 helpful votes 123 helpful votes
3 of 5 stars Reviewed 10 November 2012

We stayed at this hotel because of a layover between flights. Rooms around Bush Int'l Airport are outrageously priced, this one was in the lower end and still ran $ 125.00 a night. It is not close to the airport, about a 20 minute ride by Shuttle which they provide. We called from the baggage carousel and had to wait... More

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New York City, New York
Senior Contributor
49 reviews 49 reviews
20 hotel reviews
Reviews in 15 cities Reviews in 15 cities
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 5 November 2012

Hotel is dirty and the staff rude. room bathrooms are filthy . pubic hairs all over. musty ,moldy ordors through out the hallways. desperately needs deep cleaning and renovations. also pay close attention to your credit cards transactions. beware!

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See 2 more reviews by caligula r for Kingwood
Shreveport, LA
Top Contributor
52 reviews 52 reviews
27 hotel reviews
Reviews in 26 cities Reviews in 26 cities
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed 25 October 2012

We have stayed here before. Bed not too bad. Hotel is convenient to get to other areas - you don't have to stay on the feeder or get on the freeway to get anywhere. There is a road out of the parking lot in the back that gets you around to Kingwood Drive. Only problem was the hotel shuttle was... More

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Arturo C C, General Manager at Holiday Inn Express Hotel & Suites Houston/Kingwood, responded to this review
7 November 2012

Thank you for taking the time to share your comments. I am so pleased to hear that you have stay here before, it is also great that our hotel fits your traveling needs and we are honored that you have chosen us as your traveling hotel. We look forward to your return! Thanks More

Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 21 October 2012 via mobile

We were here for 4 nights with a large group. The rooms were fine, but nothing special. The water in our shower didn't get very hot and the water pressure wasn't great. Pillows were a little lumpy and the mattress was kindof hard. It served its purpose of providing us with a place to sleep.

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Arturo C C, General Manager at Holiday Inn Express Hotel & Suites Houston/Kingwood, responded to this review
7 November 2012

Please accept my humble apologies for the issue you encountered in our Hote. It is our goal to provide only the highest level of customer service and accommodations for all our guests. We deeply regret that we have fallen short of our goal. We value you as a guest here at Holiday Inn Express Kingwood and I want you to... More

 
 
 
 
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Additional Information about Holiday Inn Express Hotel & Suites Houston/Kingwood

Also Known As:
Holiday Inn Express Hotel And Suites Houston/Kingwood
Holiday Inn Kingwood
Kingwood Holiday Inn
Address: 22675 Highway 59 North (Eastex Freeway), Kingwood, TX 77339
Phone Number:
Region: United States > Texas > Kingwood
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 4 hotels in Kingwood
Price range (per night): $94 - $149
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Holiday Inn Express Hotel & Suites Kingwood is the place to stay for guests in Northeast Houston or those traveling into East Texas. Located US 59N, just 7 miles north of Houston's George Bush Intercontinental Airport (IAH) in the upscale Kingwood community, Holiday Inn Express Hotel & Suites Kingwood serves the communities and businesses of Kingwood, Atascocita, Humble, Porter, New Caney, Splendora, and Cleveland. The Holiday Inn Express Hotel & Suites Kingwood is a 3 story interior corridor hotel with beautifully appointed guest rooms. Let our friendly staff welcome you to Kingwood! ... more   less 
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Holiday Inn Express Hotel & Suites Houston/Kingwood
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