We stayed here for a family reunion under the guidence of my husbands grandfather. NEVER AGAIN!!!! The room, food, and staff were horrible. When we checked in we were quoted one price and charged another upon check out. I was told they have the right to change the price at anytime. We did get all of our money back from... More

This was probably a top notch hotel once, but I found the rooms in need of a thorough cleaning. The rug turned the soles of my white socks brown, and you could tell the furniture hadn't been wiped down in some time. The room was spacious, but my "non-smoking" room smelled like old smoke. There were several other problems with... More

This hotel is the worst hotel I have ever stayed at. We stay in hotels every other weekend and I have never stayed anywhere that was this bad. We had no hot water, the door to our room would not lock. The rooms are old and not kept up well. The manager is never around to help. We were told... More

Horrible experience. We stayed only one night! The staff was helpful but the General Manager had anger management problems. The bathroom was dirty and had bugs flying around. The staff did not put the right name and credit card on the right account. Coffee pot was dirty and there wasn't any soap. The toilet ran all night. Half the time... More

I stayed at the Ramada Inn in Kilgore on July 28th. It was so nice and the people so friendly. I loved the out door pool, and the hot breakfast they provid is very good. The house keepers are sweet and they are helpful. I enjoyed my stay and the front desk was awsome in helping me with any problam.... More

We stayed here for a week and it was horrible!!! It is NOT like any other Ramada's out there! Not even close!!! It was old, run down, dirty, bugs in the rooms, dirty rooms, dirty meeting room, dirty breakfast room, no plates in the breakfast rooms, no remote in the rooms for the TV, windows that did not open and... More