It is the second time I stay at this hotel. This year I found a completely disorganized staff. They sent two guys of my group to rooms already occupied. The rooms are noisy, you can clearly hear the rooms around and above you. Not so many options on the breakfast. Although the price is good, I'll look for another option... More

Unfortunately we went up to our room to find another couple already occupying it. The front desk was unorganized and gave our reservation to someone else. We have small children and it was late-that could have been dangerous!! We were given another room but there was only 2 towels for 4 of us. The lady at checkout was indifferent to... More

American Airlines put us up in this hotel as we had troubles with our flight. It was alright for a place to stay for a few hours. I however, would not stay here for more than a night. Rooms were small but clean, and breakfast was good. Also, the shuttle drive was very nice and made our crazy night a... More

I got this room from Hotwire.com for a quick nights sleep after a late arriving flight. Hotwire rated it 2.5 stars and they are notoriously generous with their star ratings, but this one actually lived up it. Clean, nice amenities, furniture and linens seemed modern. Very close to the airport and the shuttle picked up me quickly after calling. Very... More

We stayed one nite because of proximity to airport and the free shuttle. We ended up having to take a taxi to the hotel as we had a 45 minute shuttle wait. It was a $25 minimum cab ride. We had a 10am flight the next morning but the shuttle is , unbelievably , leased out to an airline to... More

We arrived late with several bags for our 2 week trip, we asked for a luggage cart and were told that they had 3 but they must be on the other floors and they made no attempt to get us one. I asked about the shuttle service and was informed that they had a 7am and 9:30am so I had... More

I stayed here for three nights , the rooms are surprisingly nice. The staff needs work. Requested a wake up call that never came. There all very quiet and seem confused. The location is great if your in the area for the airport or a close business meeting. There is a shuttle that will take you up to five miles... More

Price was incredibly low and location was great for flying out of DFW. They could have a great place and I think the management is trying, slightly missing the mark. Positive was a great workout room, happy hour snacks and drinks, and room amenities. I loved the kitchenettes, a recliner in the room, and great work desk & chair. The... More

Had to stay here after American airlines flight came in late & made me miss my connecting flight home. Hotels.com suggested this place, as a 3 star hotel, it is NOT a 3 star hotel. Since all the close to the airport 4star hotels were booked. It was convient because it close like 5 minutes from airport & offered shuttle... More