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Country Inn & Suites DFW Airport South

2.5 of 5
2000 Hard Rock Road, Irving, TX 75061
Hotel amenities
Country Inn & Suites DFW Airport South
Ranked #51 of 77 hotels in Irving
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61 reviews from our community

    Trip type
Traveller rating
    21
    16
    10
    7
    7
Date Rating
Houston, Texas
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 8 April 2013

Clean, quiet hotel. Good location close to DFW, Six Flags, and other attractions. Good value. Breakfast is average. Fresh cookies at check-in a plus. We have stayed there several times while visiting family in the area. We will go back because you get your money's worth.

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Oklahoma City, Oklahoma
Contributor
11 reviews 11 reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 21 March 2013

We were told that the indoor pool was working. When we looked in, it was dirty, and didnt look to be in any working order, at least not ready to use. That wasnt such a problem because we had an early flight to California to ours SONS WEDDING, and decided to get some shut eye before getting up for our... More

Was this review helpful? Yes 2
Carlson Hotels C, Carlson at Country Inn & Suites DFW Airport South, responded to this review
26 March 2013

Thank you for taking the time to express your stay at our hotel. We would sincerely like to apologize the shuttle was not available to take you to the airport we can certainly understand how this was very frustrating for you. We will definitely take this up with our team to ensure this will not happen again. More

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Chicago, Illinois
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 21 March 2013

The front desk staff is very courteous. The room, while spartan, was clean. The in room refridgerator did not work and had to be replaced. Hot water was hit or miss. On day one of my stay there seemed to be two temperatures - ice and scalding. On day two, the choice was ice or tepid. The "breakfast" may or... More

Was this review helpful? Yes 1
Port Saint Lucie, Florida
1 review
5 of 5 stars Reviewed 21 February 2013

This hotel was reccommended to me by a business associate. I was picked up by the shuttle and 10 minutes later arrived at the hotel. The desk clerk greeted me warmly and had my suite key and paper work ready for me. Gave me directions to the elevator and assured me to just call if I needed anything. (fresh baked... More

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Port Aransas, Texas
Senior Contributor
35 reviews 35 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 19 February 2013

I've stayed at this hotel numerous times over the past 5 years. Shuttle service is slow and vehicles need to be replaced. Staff is always courteous, so that's a plus. Rooms need to be renovated. Hotel looks old and I don't know if there's a new owner, but they need to pay attention. There are so many hotels close by... More

Was this review helpful? Yes 1
CountryInnDFW, General Manager at Country Inn & Suites DFW Airport South, responded to this review
20 February 2013

Dear London2121, Thank you for your loyalty to our hotel for the past five years. I am committed to ensuring that every guest receives exceptional service, and clean, comfortable guest rooms. We are constantly making upgrades to the facility, and have recently replaced all of the guest room lighting, soft goods, and draperies. We are excited about the many changes... More

Fort Worth, Texas
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 30 January 2013

I waited a week to write this review as I try to be fair in my reviews. At this point it is hard to be fair. I stayed at this hotel with my mom, sister, and daughter. This was one of two in the area that had an indoor pool. We had stayed at another Country Inn & Suites in... More

Was this review helpful? Yes 2
CountryInnDFW, General Manager at Country Inn & Suites DFW Airport South, responded to this review
2 February 2013

Dear Valued Guest, It is my commitment that every guest receives excellent service, and clean, comfortable surroundings. I take this responsibility very seriously, and, we go above and beyond to exceed our guests expectations. I apologize for the fact that you did not find our accommodations acceptable. I would like the opportunity to discuss the details of the linen damage... More

Ames, Iowa
Senior Contributor
45 reviews 45 reviews
41 hotel reviews
Reviews in 39 cities Reviews in 39 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 4 December 2012

Basic hotel that does not quite meet other Country Inn & Suites standards. I have stayed at other CIS hotels in many states but this one was well below par. Peeling paint/wallpaper, drab looking rooms, torn carpeting, lumpy/low quality beds, and dripping faucets. Staff looked/sounded totally bored during check-in and when I called down for a dinner reccommendation, they seemed... More

Was this review helpful? Yes 1
CountryInnDFW, General Manager at Country Inn & Suites DFW Airport South, responded to this review
6 December 2012

Dear Valued Guest, Thank you for taking the time to post feedback regarding your stay, at our hotel. I regret that you did not find your accomodations acceptable. We are constantly upgrading our hotel in order to meet all of our guests expectations, and it seems as though we fell short of this standard with you. I also apologize if... More

Melbourne
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 7 November 2012

I thought it was a nice place to spend a night in. Clean, employees were lovely and helpful and the rooms are big. The breakfast is pretty basic but it's free so i'm not complaining. Great for travel if you're looking to spend a night close to DFW.

Was this review helpful? Yes 1
CountryInnDFW, General Manager at Country Inn & Suites DFW Airport South, responded to this review
6 December 2012

Dear Satisfied Guest, Thank you for taking the time to share your feedback regarding your stay at our hotel. It is a pleasure to know that you enjoyed your stay with us. I will pass along your warm wishes to the staff, and we look forward to seeing you again. When your future travels bring you to the Irving area.... More

Fort Collins, Colorado
Senior Contributor
27 reviews 27 reviews
14 hotel reviews
Reviews in 13 cities Reviews in 13 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 30 October 2012

The desk staff is friendly, professional, and accommodating. I really appreciated their allowing us to check in very early. I don't know if it was because we experienced the place mostly over a weekend, but this place seems to not have an A game compared to other Country Inns where I've stayed. The breakfast room ran out of half and... More

Was this review helpful? Yes 2
Antwerpen, Belgium
Senior Contributor
29 reviews 29 reviews
23 hotel reviews
Reviews in 26 cities Reviews in 26 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 15 October 2012

This is a nice hotel with very friendly staff.We got upgraded to a suite and that was very nice indeed. Exterior is also clean and nice. The only bad thing is the pool,Not maintained as should and the Spa didn't work. Get this fixed and you will get 5 stars.

Was this review helpful? Yes 1
 
 
Country Inn & Suites DFW Airport South
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Additional Information about Country Inn & Suites DFW Airport South

Also Known As:
Country Inn & Suites Dfw Airport South Hotel Irving
Country Inn & Suites Dfw Airport South Hotel
Country Inn And Suites Dfw Airport South
Country Inn Irving
Irving Country Inn
Address: 2000 Hard Rock Road, Irving, TX 75061
Region: United States > Texas > Irving
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Children Activities Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#34 Business Hotels in Irving
Price range (per night): $71 - $124
Hotel Class:2.5 star (2.5*)
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