With this hotel and the staff!!! From the first phone call through drop-off at IAH, this staff was great. Well-trained, professional and polite, they know hospitality! From the front desk staff, to Gail in the HHonors lounge and Ana in the Pasta Bar, every single employee I interacted went out if their way to take care of me. Great location,... More

Stayed here for 3 nights in May. This looks like an older property, but had kept up well. Walking in to the lobby, is a HUGE atrium - lobby area, with banquet rooms, and looked like it was connected to a neighboring office building. Hotel has 16 floors. As a Diamond member, had a room on Executive floor. Room was... More

Always receive great service at this hotel. The staff is great, especially the staff at Vino, the main restaurant. Virginia always remembers the guests and their preferences. The front-desk staff always remember your name upon return visits. The rooms are always clean and fresh. The ground are well maintained. The location is incredibly convenient to major highways and to Bush... More

While the hotel has made huge progress since the days when it was part of the Wyndham group, service and facilities lag behind. If you come from the East the difference is stark. Positives are that now room service actually occurs unlike in the earlier days when you were discouraged or plainly ignored when asking for room service. Now is... More

This property is not just beautiful, It's full of great friendly amazing people who are Happy to help with anything you need. Even if your only need is a smile. Great hwy access, rooftop pool, It's beautiful.

Their were several youth basketball teams staying there that weekend for a tournament. The hotel did a good job catering to the families. There was a complementary breakfast just for basketball families every morning.

The man who checked me in the hotel made the effort to remember my name, even though he was a little off, it made me feel welcome! The maids were also very nice and gave us the extra comforters and towels we needed. Will definitely go back!

OTC week isn't the best for value.... rates when i stayed where artificially high and because all hotels are booked solid nobody really cares about things. the printer at the business centre comes from Jurassic part (color but 1 page per minute), and if you need to go to downtown, Galleria area or the energy corridor, plan your itinerary well... More

Stay only at Hilton properties. This locatiin one is a beautiful facility; however, supply and demand price fixing for OCT conference is a bit overboard. Rate for room is litterally 4X the regular rate. WOW!!! Booked room merely that there were no others within 50 miles of Houston with any chain hotel.