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All 430 Houston hotels »

Westin Oaks Houston at the Galleria

4.0 of 5
5011 Westheimer Road at Post Oak Blvd., Houston, TX 77056
Hotel amenities
Westin Oaks Houston at the Galleria
Ranked #113 of 430 hotels in Houston
3.5 of 5 stars 176 Reviews
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176 reviews from our community

What travellers say about this hotel
  • Very nice(8)
  • Cheesecake factory(6)
  • FREE parking(5)
  • Sports bar(4)
  • Pool area(4)
  • Phone calls(4)
  • Galleria shopping(3)
  • Front desk staff(3)
  • Room service(3)
  • Heavenly beds(3)
Traveller rating
    43
    49
    34
    29
    21
Only show reviews for Family (32) | Couples (34) | Business (81)
Date Rating
Jakarta, Indonesia
Senior Contributor
21 reviews 21 reviews
Reviews in 18 cities Reviews in 18 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 24 May 2012

I was booked at other property surrounding area, but when I found out that the price is cheaper for this hotel, I made a switched and found out that I made right decision. The room was very clean and spacious, the bed was very nice (bed quality really matters after 22 hours of flight) the bellman was nice enough to... More

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Edmonton, Canada
Senior Contributor
24 reviews 24 reviews
Reviews in 18 cities Reviews in 18 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 22 May 2012

We find Westin to be a reliably nice chain and this hotel was no exception. Rooms were huge, clean and nicely decorated. The hotel is attached to the Galleria which was convenient for shopping and there are many restaurants within walking distance (though most are chains). The workout room had a decent selection of new machines and we used it... More

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Danny Ruiz, Guest Relations Coordinator at Westin Oaks Houston at the Galleria, responded to this review
24 May 2012

Dear Starkerama08, We are so happy to know you enjoyed your stay with us! We always strive to offer our guests the most calming and refreshing Westin escape possible and we are glad we delivered on our promise. Thanks again for the uplifting review and we look forward in welcoming you back as our guest. Be Well, Danny More

Curacao
Senior Contributor
23 reviews 23 reviews
Reviews in 14 cities Reviews in 14 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 22 May 2012 via mobile

We has a reunion at the hotel. We loved the location, very conveniently connecting to Galleria Mall. The rooms were spacious with comfy beds and roomy bath. The flaw of the hotel was its personnel. Front desk clerks did not know where the pool is, unhelpful with arranging for transportation to airports. Concierge men showed non guests how to use... More

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See 2 more reviews by SofiaReiziger for Houston
Philadelphia
Senior Contributor
45 reviews 45 reviews
Reviews in 37 cities Reviews in 37 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 19 May 2012
1
person found this review helpful

This hotel was surprisingly much nicer than I thought looking at it from the outside. The building is burried in the mall and looks kind of dated. The lobby is a bit cramped and nothing to write home about but the room was large, very clean and comfortable. In this case the rooms are nicer than the rest of the... More

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Danny Ruiz, Guest Relations Coordinator at Westin Oaks Houston at the Galleria, responded to this review
23 May 2012

Rikwynn, Thank you so much for the delightful review of our hotel, the Westin Oaks Houston at the Galleria! We are glad you enjoyed our modern & spacious room accommodations, flat panel televisions and convenient access to the Galleria Mall. We also take comfort in knowing your stay was comfortable & relaxing. Thanks again for the five star review and... More

Boulder, Colorado
Contributor
18 reviews 18 reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 15 May 2012
1
person found this review helpful

Never having stayed in the Galleria area before, I was very confused by the two Westin's essentially on the same block. Yes, there are two. The Westin Oaks Galleria and The Westin at the Galleria. The Westin at The Galleria has better reviews by and large than The Westin Oaks. I thought I was making reservations at The Westin Galleria... More

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See 3 more reviews by jacaranda83 for Houston
Danny Ruiz, Guest Relations Coordinator at Westin Oaks Houston at the Galleria, responded to this review
19 May 2012

Jacaranda83, Thank you for taking a moment to share your experience with us on Trip Advisor! At Westin, we are always striving to offer the most relaxing & revitalizing experience possible and we apologize for not living up to these commitments on this occasion. We are deeply sorry to hear of the troubles you encountered while being our guest and... More

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Monterrey
Contributor
19 reviews 19 reviews
Reviews in 12 cities Reviews in 12 cities
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed 11 May 2012

Hi, I normally stay at their other property, the Westin Galleria, but the rates on this one were particular cheaper for the dates we were going and since we were booking 2 rooms for 3 nights, it made sense to give it a try. The bathtub seemed very bad maintained, the enamel or the paint was coming off, not really... More

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See 3 more reviews by eaamieva for Houston
Danny Ruiz, Guest Relations Coordinator at Westin Oaks Houston at the Galleria, responded to this review
19 May 2012

Dear Eaamieva, Thanks for your review of our hotel, the Westin Oaks Houston at the Galleria. I’m deeply sorry to hear we failed to meet or exceed your expectations during your recent visit. I have taken note of the disappointments you experienced and will make sure the appropriate department heads are made aware. With regards to our elevators, I am... More

Austin
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 6 May 2012

This hotel turned out to be a great choice for the Galleria Area. The location is hard to beat and the hotel was clean with great service. Our room was on an upper level floor with a great city view. The valet parking was prompt and very courteous. We were able to book through Priceline for 80.00 so it was... More

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Danny Ruiz, Guest Relations Coordinator at Westin Oaks Houston at the Galleria, responded to this review
19 May 2012

AustinTexMan, Thank you so much for the four star review of our hotel, the Westin Oaks Houston at the Galleria! We take comfort in knowing your stay was relaxing & calm. We so appreciate your uplifting review and we look forward in welcoming you back as our guest in the near future. Be Well, Danny More

Beaumont, Texas
Senior Contributor
21 reviews 21 reviews
Reviews in 9 cities Reviews in 9 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 4 May 2012

We stayed at the Westin Oaks Houston Galleria hotel this past November for one night prior to having knee surgery at Houston Orthopedics Hospital. The lobby is what you would expect of a 4-5 star hotel. A lot of granite, beautiful contemporary fresh floral arrangements, and an attentive staff. The rooms are a good size and more than accommodated the... More

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See 2 more reviews by karenjsmith1 for Houston
Danny Ruiz, Guest Relations Coordinator at Westin Oaks Houston at the Galleria, responded to this review
19 May 2012

Karenjsmith1, Thanks for the five star review of our hotel! At Westin, we are always striving to ensure our guests are well cared for and it’s a true delight to know we delivered on all fronts during your stay with us. Thanks again for the uplifting review and we look forward to your return for another relaxing Westin escape. Be... More

Beaumont, Texas
Senior Contributor
21 reviews 21 reviews
Reviews in 15 cities Reviews in 15 cities
153 helpful votes 153 helpful votes
3 of 5 stars Reviewed 30 April 2012
1
person found this review helpful

We have stayed at this hotel 2 times, and while it is not luxurious, it is clean and nice. It also is part of the Galleria, so it is great to be able to shop and drop off your bags to your room. It is farily easy to get in and out of the hotel, and close to lots of... More

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Danny Ruiz, Guest Relations Coordinator at Westin Oaks Houston at the Galleria, responded to this review
19 May 2012

Leenie, Thank you for taking a moment to share your Westin experience with us on Trip Advisor! We are so happy to know you enjoyed our one of a kind location. Our four diamond hotel is situated in the heart of the Houston Uptown District and attached to the fourth largest mall in the country. This allows our guests to... More

Copenhagen, Denmark
Top Contributor
55 reviews 55 reviews
Reviews in 17 cities Reviews in 17 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 30 April 2012

This property is attached to the Galleria Mall and to several fantastic restaurants. The rooms are quite spacious, comfortable and clean. Their elevators are quite unique in how they are operated. You will have to experience them to understand them :-) I will stay here again without any hesitation.

Was this review helpful? Yes
See 4 more reviews by TravelingNut1972 for Houston
Danny Ruiz, Guest Relations Coordinator at Westin Oaks Houston at the Galleria, responded to this review
19 May 2012

TravelingNut1972, We appreciate you taking a moment to share your delightful experience with us on Trip Advisor! It’s great knowing your thoroughly enjoyed your stay with us. Thanks so much for the four star review and we can’t wait to welcome you back as our guest. Be Well, Danny More

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Additional Information about Westin Oaks Houston at the Galleria

  • Westin Hotel Houston
  • Westin Hotel Oaks
  • Westin Houston
  • Houston Westin
Address: 5011 Westheimer Road at Post Oak Blvd., Houston, TX 77056
Price range (per night):* 187 AUD - 353 AUD

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Westin Oaks Houston at the Galleria
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