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All 430 Houston hotels »

Hyatt North Houston

3.5 of 5
425 N Sam Houston Pkwy E, Houston, TX 77060 (Formerly Crowne Plaza Houston North - Greenspoint)
Hotel amenities
Hyatt North Houston
Ranked #122 of 430 hotels in Houston
4.0 of 5 stars 19 Reviews
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19 reviews from our community

    Trip type
Traveller rating
    5
    7
    5
    2
    0
Date Rating
San Antonio, Texas
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 20 May 2012

I was worried because we were able to get such a low rate for one night and after I read old reviews I was a little worried about the safety of my vehicle. When we arrived there they had a nice lobby (no big wow factor but better than expected). Went to our room and it was great (not a... More

Was this review helpful? Yes
Gabriel Wall, Front Office Manager at Hyatt North Houston, responded to this review
21 May 2012

Dear ricom79, Thank you for your positive review of our property. I am happy to hear that we were able to impress you with the quality, service and security of our property. I hope to see you back soon. Thanks again. Regards, Gabriel Wall More

South Florida
Contributor
12 reviews 12 reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 16 May 2012 via mobile

Hotel is OK. Probably lack some personal touches, a cozyer lobby and better front desk clerks. Rooms are very nice, contrary to the lobby, which seems dull and boring. TV service in rooms is very limited.

Was this review helpful? Yes
Gabriel Wall, Front Office Manager at Hyatt North Houston, responded to this review
17 May 2012

Dear WorldwideTraveler55, Based on your review of our property, it is clear that we failed to provide exceptional service. It is our goal to be better than an "average" hotel, and your feedback is critical to our ability to improve. I would like to hear some more detailed comments in regards to the front desk service levels you receieved. If... More

Chicago
Top Contributor
64 reviews 64 reviews
Reviews in 27 cities Reviews in 27 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 11 May 2012

Very typical for this class of hotels. Some high points...some reception personnel very helpful and friendly, rooms are spacious, internet reasonably quick, restaurant and hotel reasonably priced. Some misses...missing light in the room, false alarm fire alarm, hang up call in the middle of the night. My current pet peeve--nice LCD TVs but analog signals. Really, no HDTV in Houston?... More

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Gabriel Wall, Front Office Manager at Hyatt North Houston, responded to this review
14 May 2012

Dear Artemus_Gordon, I would like to thank you for your comments on our property. I apologize that you experienced some service issues within our restaurant. I also wanted to let you know that we are currently working on getting HD service throughout the hotel. I am very happy to hear that you had a excellent service from our front desk... More

Chicago
Top Contributor
62 reviews 62 reviews
Reviews in 45 cities Reviews in 45 cities
104 helpful votes 104 helpful votes
3 of 5 stars Reviewed 30 April 2012

As with most airport hotels, it's really just a place to sleep. Basic room, comfortable bed and shower - not much more or less. It's fine for a night's stay if you have a layover at IAH.The hotel has a sleek, modern look to the lobby - including self-check-in kiosks, which I think are great. Staff was friendly. However, there... More

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Gabriel Wall, Front Office Manager at Hyatt North Houston, responded to this review
1 May 2012

Dear Sunny777, Thank you for your recent review. It looks as though your recent stay with us had some high points but also had some opportunities. I am glad to hear that your shuttle out in the morning was prompt and accomodating, but I would like to apologize for the fact that the shuttle was not available within a more... More

Houston, Texas
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 22 April 2012

My husband and I stayed in the hotel on April 21,22,23, 2012. We were attending a marriage encounter weekend, the room was very nice and very clean, we did have our meetings in the lonestar Salon, service staff was great! I would stay in this hotel again and I would definitely recommend it.

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Gabriel Wall, Front Office Manager at Hyatt North Houston, responded to this review
14 May 2012

Dear loveamor, It is so great to hear about your excellent stay at our hotel. It sounds like everything from your room to the service you received from our banquet staff was fantastic. I am excited to hear that we were able to exceed your expectations. Regards, Gabriel Wall More

Akron, Ohio
Senior Contributor
38 reviews 38 reviews
Reviews in 20 cities Reviews in 20 cities
134 helpful votes 134 helpful votes
4 of 5 stars Reviewed 15 April 2012

My husband and I had to stay here for a night because our flight was delayed, and this hotel has a pretty good setup with the airport. We were able to eat at the restaraunt and sat at the bar for awhile. The drinks was pretty good but the bar service was super slow! Only one bartender for the whole... More

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Gabriel Wall, Front Office Manager at Hyatt North Houston, responded to this review
1 May 2012

Dear jenny8117, I would like to thank you for your positive reveiw of our property. I apologize that the bar service was slow, but it is good to see that this hiccup did not appear to disrupt your overall enjoyment during your stay. I am happy to hear that you like our modern decor and the cleanliness of the rooms.... More

San Francisco
Senior Contributor
21 reviews 21 reviews
Reviews in 15 cities Reviews in 15 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 14 April 2012

Got in late from a flight and rather than sleep in the airport, decided to stay at the hotel and turn around for a 7 am flight the next morning. No frills hotel, a former Crowne Plaza hotel. They offer free shuttle to/from the airport until midnight--however, since we called at 11:55 pm, the hotel said it was too late... More

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Gabriel Wall, Front Office Manager at Hyatt North Houston, responded to this review
30 April 2012

Dear CiCiSanFrancisco, Thank you so much for your comments. It appears that our hotel was perfect for your short stay in Houston. I also wanted to inform you that we have decided to make a change to our shuttle schedule based on your comments. Our driver will not leave the airport until midnight. Thus, if anyone arrives at midnight or... More

Southern California
Senior Contributor
40 reviews 40 reviews
Reviews in 22 cities Reviews in 22 cities
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed 11 April 2012
1
person found this review helpful

Had to stay here due to a 22 hour layover courtesy of Continental (now United) Airlines from Oaxaca, Mexico on Monday, April 9th. Shuttle service was courteous and friendly, gave me no hassles what-so-ever at picking me up and dropping me off all over town that day LOL this place is located right off of a main highway and a... More

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Gabriel Wall, Front Office Manager at Hyatt North Houston, responded to this review
30 April 2012

Dear Psboston7, Thank you so much for your positive repsonse. I would like to apologize for the hair that you found in the tub and on the walls in the room. Despite this, it sounds like you loved our property and truly enjoyed your "unexpected" stay with us. I was especially happy to hear you comment on how expedient our... More

Tacoma, Washington
2 reviews
2 of 5 stars Reviewed 5 April 2012

Our airlines over booked our flight and put us up in the Hyatt North in Houston. We had just taken a 3 hour van ride through rual Costa Rica along with a 3 hour flight from San Jose. Got in late and only planned on staying in Houston 10 hours before catching our connecting flight early next morning. We called... More

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Gabriel Wall, Front Office Manager at Hyatt North Houston, responded to this review
30 April 2012

Dear Michael H, I would like to sincerely apologize for the less than superior service you received from our shuttle. This is certainly not our standard as we try to provide excellent service to all of our guests at all times. I will be following up with our driving staff on property to ensure better coordination so this never occurs... More

Nova Scotia
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 27 March 2012

This is the second time we stayed at this hotel, using it as an overnight stop on our travels to and from Belize. It was previously called the Crowne Plaza and is still listed that way at the airport and so we were unable to call for the shuttle. After a $20 cab ride we were quickly registered and enjoyed... More

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Gabriel Wall, Front Office Manager at Hyatt North Houston, responded to this review
2 April 2012

Dear Bluenoser_10, Thank you so much for your positive review of our property. We are happy to hear that your stay with us was quite comfortable and enjoyable. We are looking into the comment you made in regards to the hotel still being listed as the Crowne Plaza at IAH. We actually had all advertisements of the hotel removed from... More

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Additional Information about Hyatt North Houston

  • Crowne Plaza Houston
  • Crowne Plaza Houston North
Address: 425 N Sam Houston Pkwy E, Houston, TX 77060 (Formerly Crowne Plaza Houston North - Greenspoint)
Price range (per night):* 93 AUD - 200 AUD

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Hyatt North Houston
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