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All 437 Houston hotels

Holiday Inn Express Houston - Hobby Airport

2.5 of 5
8730 Gulf Freeway, Houston, TX 77017
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Holiday Inn Express Houston - Hobby Airport
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51%
Ranked #284 of 437 hotels in Houston
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47 reviews from our community

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Traveller rating
    14
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Date Rating
North Haledon, New Jersey
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 6 June 2013

I stayed at this hotel after a long weekend in Houston to make it more convenient to catch an early morning flight. The hotel staff is very friendly. We were checked in very quickly. The lady at the front desk even upgraded us to a suite. (Which, unfortunately we didn't have time to utilize). We got up to the room... More

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See 2 more reviews by Johnvb87 for Houston
Rachel M, Guest Relations Manager at Holiday Inn Express Houston - Hobby Airport, responded to this review
8 June 2013

Hi Johnvb87: We appreciate your candid feedback regarding your stay. Our mattresses are firm based on the Holiday Inn Express brand standard, so I am sorry that it did not meet your expectation. As mentioned previously, we do have sound proof windows, but encounter the same issues as other hotels with the late flights arriving. We are conveniently located near... More

1 review
3 of 5 stars Reviewed 5 June 2013 via mobile

The hotel staff are awesome, especially Tanya at the front desk! The staff is very helpful and friendly. The rooms are nice and always kept clean. Breakfast every morning and mon-thurs mgrs. reception with beer, wine, and snacks. Biggest drawback is the hotel's location. It's close to Hobby, but is right on the I-45 which has a lot of vehicle... More

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Rachel M, Guest Relations Manager at Holiday Inn Express Houston - Hobby Airport, responded to this review
8 June 2013

Hello Bca3: Thanks for the kind words about the staff. I am sorry that you deemed our location to be noisy. We do have sound proof windows, but can encounter flight related noises that are encountered at each hotel in the market. Those planes can be just too loud! Thanya was excited to hear the compliment! We are glad that... More

Austin, Texas
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 31 May 2013

This is a freeway resort with a great view of the underbelly of planes! Noise in my room was not a problem, slept great. The free wine, beer, and food were nice. The hotel next to the HIE, that shares the parking lot, has a bar and food! Thank goodness since we were on foot. The airport shuttle was a... More

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See 2 more reviews by JMII for Houston
Rachel M, Guest Relations Manager at Holiday Inn Express Houston - Hobby Airport, responded to this review
8 June 2013

Dear JMII: The team is glad that we made your layover less stressful and enjoyable. We provide many complimentary amenities including a hot breakfast buffet, transportation, and Manager's Reception with beer and wine. Our shuttle is in high demand and I will personally work with the team to make sure we improve our turnaround time. Thank you again for your... More

Westchester, Illinois
1 review
4 of 5 stars Reviewed 28 May 2013

The hotel staff were very friendly and Patricia, who worked in the breakfast area, was GREAT! The room was average at best. The mattress was worn out or should be rotated at least. The air-condition worked great and the TV was nice.

Was this review helpful? Yes
Rachel M, Guest Relations Manager at Holiday Inn Express Houston - Hobby Airport, responded to this review
8 June 2013

Hi Snake01: Thank you for your honest feedback. I am glad that we met your standards in relation to service, but missed the ball on the comfort of your stay. You will be excited to hear that we will be renovating the property later on this year. With our unparalleled service, our hotel can't be beat! Best, Rachel Miller More

Dallas, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 9 May 2013

All hotels are pretty much the same. This hotel has a really good location and is nice and clean. What distinguishes this hotel is that there is a wonderful lady named Patricia who serves the guests during Happy Hour and Breakfast. She is friendly, charming and helpful. If every employee - in any job - was as positive and upbeat... More

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Rachel M, Guest Relations Manager at Holiday Inn Express Houston - Hobby Airport, responded to this review
10 May 2013

Hi Hammerin4056: Thank you for taking the time to recognize Patricia. She takes great pride in her work and we are lucky to have her. I always believe it is the people that make the hotel experience and Patricia definitely set that example. We appreciate your loyalty. Best, Rachel Miller More

Los Angeles, California
Senior Contributor
39 reviews 39 reviews
35 hotel reviews
Reviews in 21 cities Reviews in 21 cities
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed 8 May 2013

This place was almost what I would consider a dump. The hotel is outdated, in a bad location, noisy, not clean, and does not have the best staff. The furniture does not match, and there were stains everywhere (see pictures). The bathroom and bedding was not clean. Breakfast was the only positive part of the stay. Airport shuttle is in... More

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See 3 more reviews by VPNor for Houston
Rachel M, Guest Relations Manager at Holiday Inn Express Houston - Hobby Airport, responded to this review
10 May 2013

Hello VPNor: I am very sorry to hear about your stay at the hotel. Based on previous reviews, we hold cleanliness to its highest standards and missed the ball for you. It seems that you did not enjoy many parts of your experience at the hotel. The pictures represented are not indicative of the hotel's performance and product. Our location... More

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Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 28 April 2013

Check in process was fine, and the attendant was very courteous. Hallways are sort of dark, and the elevator makes you want to consider the stairs. Room could be much improved just by way of rewiring the lighting. Only light that comes from a switch is right at the door and in the bathroom. The seating area and bedroom area... More

Was this review helpful? Yes
Rachel M, Guest Relations Manager at Holiday Inn Express Houston - Hobby Airport, responded to this review
10 May 2013

Dear Audra K: Thank you for your candid feedback regarding your stay. I am happy to hear that our staff was courteous during your stay. I apologize for any lighting issues and will look to improve based on your feedback. We will be undergoing a renovation late this year that should address any concerns that you may have. We look... More

Findlay, OH
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 24 April 2013

I arrived at the HIX at Hobby Airport on Monday Afternoon. I was greeted by a friendly staff and my room was waiting for me. I stayed two nights. Breakfast in the dining room was included with my room. You could choose from the abundant buffet or order from the menu. The wait staff was prompt and always willing to... More

Was this review helpful? Yes
See 3 more reviews by Jim R for Houston
Rachel M, Guest Relations Manager at Holiday Inn Express Houston - Hobby Airport, responded to this review
10 May 2013

Hello Jim R: We appreciate the kind words and are glad that you enjoyed your stay with us. Cleanliness and service is our priority and it is evident we did our job for you. We hope to see you again soon! Regards, Rachel Miller More

OKC, OK
1 review
5 of 5 stars Reviewed 25 March 2013

My family & I recently stayed at this HIXPress for 4-nights & 5-days. The hotel staff was exceptional (for the most part), however, the Breakfast/Appetizer Host was above exceptional. Patricia, I believe was her name, seem to go above and beyond with the guests. She was very friendly and had lots of suggestions for things to do on vacation. I... More

Was this review helpful? Yes
Rachel M, Guest Relations Manager at Holiday Inn Express Houston - Hobby Airport, responded to this review
10 May 2013

Hi Janet B: Thank you for the compliments about our hotel and staff. We are happy that you enjoyed your stay with us. I think Patricia has become a celebrity on Tripadvisor! She loves her job and it is evident based on the impression she has made. We hope to see you again in the near future. Best, Rachel Miller More

Denver, Colorado
2 reviews
5 of 5 stars Reviewed 19 March 2013

I have been a regular guest at the above Holiday Inn Express. Part of the reason I come back is that their breakfast host, Patricia, is to be commended many times over. Besides serving a delicious breakfast she works very hard to keep the offerings well stocked and had done a great job with a variety of breakfast. Plus, she... More

Was this review helpful? Yes
Rachel M, Guest Relations Manager at Holiday Inn Express Houston - Hobby Airport, responded to this review
19 May 2013

Hello ottoburren1: Thank you for taking the time to recognize Patricia and for your loyalty to our hotel. Our team really follows Patricia's hard work ethic and passion for the hotel. It is always satisfying to know that a team member is a reason for your continuous return. We look forward to seeing you again soon. Regards, Rachel MIller More

 
 
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Additional Information about Holiday Inn Express Houston - Hobby Airport

Also Known As:
Holiday Inn Express Houston - Hobby Airport Hotel Houston
Holiday Inn Express Houston - Hobby Airport Hotel
Holiday Inn Express Houston
Holiday Inn Houston
Holiday Inn Express Houston - Hobby Airport Texas
Address: 8730 Gulf Freeway, Houston, TX 77017
Phone Number:
Region: United States > Texas > Texas Gulf Coast > Houston
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
Ranked #284 of 437 hotels in Houston
Price range (per night): $103 - $145
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Our Houston hotel's location is perfect for business and leisure travelers, as we are situated near numerous Texas attractions and just minutes from major metro areas. Leisure travelers appreciate our Houston hotel's convenient location near Hobby Airport. Families and friends will be glad that our Houston hotel is within a short drive to Minute Maid Park, Toyota Center, Reliant Park and NASA Space Center. For great shopping, the Galleria Mall is the place to go in Houston. Our staff of Tourism Ambassadors are ready to show you the best of Houston. Our hotel's amenities include 24-hour shuttle service, hot deluxe breakfast, meeting facilities, and free wired and wireless high-speed Internet access throughout the hotel. Don't forget to enjoy our free Manager's Reception Monday-Thursday nightly. ... more   less 
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