The Residence Inn Houston West University is an excellent hotel. The hotel is conveniently located to MD Anderson. There is a shuttle which will take guests back and forth to the hospital. The drivers are all very courteous and patient. The staff are all very friendly and compassionate. We have been staying on and off here for over a year... More

The Residence Inn is an excellent choice for long term stays if you are needing to visit the Medical Center or work at Greenway Plaza. The location is convenient even though the proximity to more industrial surroundings are a little uncomfortable. The rooms are comfortable and have all of the amenities needed for extended stays. The staff is very warm... More

Despite the unhappy reviews of others, we had and excellent experience and we were satisfied in all respects. If the recent reviews are true, we got the best two bedroom in the house. With two baths, a kitchen and living room, and easy access to the city, we had no complaints, but to the contrary, only compliments. If I had... More

First, I am a Marriott Platinum member, so I've stayed at a few Marriotts in my time. This Residence Inn (RI) is one of the newer "Type 2" hotels with inside entrances and all one building. But for being a newer model, it is severely in need of an upgrade. Carpet is worn and dirty, appliances a a bit dated... More

I am a Marriott fan, if it is up to me every trip I take I would stay at Marriotts. I travel over 100 days a year for work and this time around I took the weekend off and went to Houston. I chose this hotel because normally Residence Inns are superb, but not this one! The bed and pillows... More

While the staff was friendly, the hotel is run down and in severe need of an upgrade. We almost checked out, but stayed due to inertia. We were only there 3 days. Not a great Marriott experience. We had to have a technician show us how to turn on the gas fireplace. Houston this time of year is normally pretty... More

We stayed here for one night following a friend's wedding. Most of the others from the wedding were staying here, so we decided to move here to spend a few hours with them in the evening following the festivities. The hotel looks very nice from the outside and is convenient (with a car) to a lot of local establishments. Check-in... More

Stayed here for 2 nights for business travel. Overall it's just OK. Location: It near downtown and has shops nearby a short drive away. The Courtyard is attached to this Residence Inn. Traffic around is horrendous. Rooms: There's was this musty old smell in the room. I couldn't understand why! It was the bare basic room with a queen bed... More

Although the location is good for getting downtown, and although there's a great seafood restaurant close by (Goode's) the minimal fitness center was a disappointment. As always the staff is terrific.