I stayed here for a conference which was held across the street in the convention center. The location couldn't be better if you're headed to the convention center. That said, this hotel draws in large groups which can mean loud, late-night groups. During my trip, security was very busy with several groups that apparently continued the party right up until...
More
Dear chris_philly,
Thank you for sharing your Hilton Americas-Hosuton experience on TripAdvisor.
All of our guest room are equipped with both wired and wireless internet. In addition, complimentary wireless internet is availble in the lobby of the hotel.
We are sorry we were not able to provide you with a satisfactory experience during your recent stay. Your satisfaction is very...
More
We stayed here last Friday, while attending opening day of the Houston Astros 2012 season. If I was going to stay downtown to attend a convention at George R. Brown, see the Astros or stay with family, I'd probably either stay here or the brand-new Embassy Suites next door. Hilton Americas is a pretty good hotel. I've stayed at Hiltons...
More
Dear Camtex27,
Thank you for sharing your Hilton Americas-Houston experience on TripAdvisor.
Having a room for you that is clean, comfortable and able to sleep well is part of our Brand pillars and we appreciate hearing when we have succeeded in this area.
Our location is great for anyone attending events at the George R. brown Convention Center, catching an...
More
I was attending a conference at the convention centre and I couldn't have asked for more from Hilton Americas. Excellent facilities, large room with a fab view of downtown and a direct link into the convention centre itself. Set up to cater for the business market and it works, I would recommend to anyone attending a conference in Houston.
Dear Oliver N,
Thank you for your review and your recommendation.
We look forward to welcoming you back.
Regards,
Hilton Americas-Houston
More
I travel to Houston and work in Midtown often- this is a good location, and good quality hotel.
Dear JrMushroom,
Thank you for providing your feedback on TripAdvisor.
We appreciate you staying with us and we look forward to welcoming you back.
Regards,
Hilton Americas-Houston
More
The hotel is conveniently located by the the Convention Center, attached in fact. The only glitch I experienced was an unreasonably long wait for valet to bring car up. Really good service.
Dear mac34,
Thank you for your feedback on your Hilton Americas-Houston experience.
It is great to read you enjoyed your stay. We apologize for the delay in retrieving your vehicle from valet and we will be sure to review this with our valet/parking team.
Thank you again and we look forward to welcoming you back.
Regards,
Hilton Americas-Houston
More
This is a very good convention hotel it is attached to the George R Brown convetion center so if the weather is not great you do not have to go outside. The Toyota Center is just across the street so we caught two games while we there. Also, Minute Maid Park is an easy walk of about two blocks for...
More
Dear jaf24,
Thank you for taking the time to share your experience at the Hilton Americas-Houston on TripAdvisor.
We appreciate you recognizing our great location to the many attractions in the area and, more importantly, our service oriented team. Our goal to to care for, value and respect our guests and we appreciate hearing when our guests leave feeling as...
More
In my experience, Hilton hotels can vary a bit. Hilton Americas - Houston is on the higher end. The layout and service is business-oriented. Lobby, conference rooms, bedrooms, and customer service ran smoothly during our visit. Indoor skybridges connect the Hilton to the Convention Center next door. We took advantage of the free hotel shuttle on a couple occasions to...
More
Dear Skewbee,
Thank you for sharing your Hilton Americas-Houston experience on TripAdvisor.
We were pleased to read you were able to use our complimentary shuttle service and our team was prompt with your requests.
Thank you for your review and for staying with us.
Regards,
Hilton Americas-Houston
More
I travel to Houston quite frequently, and I prefer to stay at Hilton Americas when I’m in town. The property is located beside The George R. Brown convention center, so it is quite close to downtown attractions. They offer a parking garage and valet parking for a nominal fee. However, I prefer to park on the street as it’s free...
More
Dear jcoe,
Thank you for such a detailed review and highlighting your great experience.
We want to make sure you and all of our guests feel cared for, valued and respected and we appreciate hearing when we have achieved or exceeded our goal. This combined with a great product and location will continue to provide travelers the perfect experience in...
More
Really nice hotel. I was there for a convention with over 2,300 people. They handled everything with ease. The staff was always courteous, smiling and willing to help even though I know it must have been a very hectic time for them. The food was delicious and the it just seemed that they went over and beyond to make sure...
More
Dear Jvmac,
Thank you so much for your very nice review and recognition of our team. We always want our guests to feel cared for, valued and respected and appreciate hearing when we have achieved or exceeded our goal.
We have shared your comments on our delicious food with our Culinary team.
Thank you again for your feedback and your...
More
This is a big busy conference hotel, but has excellent customer service throughout the hotel including the front desk staff, valet, Hilton honors lounge, and cleaning folks. I have stayed at this property during business trips, not with a conference and never feel like the staff only pays attention to the conference participants. The location is convenient to downtown. Rooms...
More
Dear Mmmck,
Thank you for sharing your Hilton Americas-Houston experience on TripAdvisor.
Your recognition of our team is greatly appreciated. They truly are our greatest asset.
As you mentioned we have a convenient location being next to the Toyota Center (Home of the Houston Rockets and great concerts), near Minute Maid Park (Home of the Houston Astros) , across Discovery...
More
If you own or manage Hilton Americas - Houston, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
1,318 Reviews
216 Reviews
79 Reviews
