chose it because it had a decent outside pool close to willowbrook and was a good choice. surprised by the number of staff and all were very friendly, Room cleanliness excellent and room cleaning went on most of the day, not through lack of staff but the thoroughness the cleaners took in cleaning the rooms. First class on that. Being...
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Ricc099,
Awesome Review! Thank you for the kind words and I am thrilled you enjoyed your stay and the great location we provide. You put smiles on the teams face when I read your review and greatly appreciate the feedback. Until next time, safe travels.
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We drove down to Houston from Dallas for the day and spent one evening at the Hilton Garden Inn. We got a great deal through Priceline so we were more than impressed with the value for our dollar. The hotel location doesn't look like much, located behind an out-of-business restaurant, but is near Willowbrook Mall and many shopping and entertainment...
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ChristopherN,
Thank you for the great review! The hotel is definately in a great location, close to many restaurants, shopping and corporate offices. It is nice to see the recognition for our terrific housekeeping staff for the way the maintain our establishment. They are truly the heart and soul of our operation and work hard to keep the hotel fresh...
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I was in Houston on a business trip and barely got to spend any time in the hotel, but all my needs were met, the room was comfortable, and all the staff were helpful.
Thank you for your review! We are thrilled we met all your travel needs and that we exceeded your expectations. We look forward to welcoming you back.
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I would like to comment on the great service we get everytime we walk into the breakfast room at your Hilton Garden Inn at 7979 Wilow Chase Blvd. in Houston, Texas. I want to comment on one
of your consistent, most outgoing, and happy to greet you employees, Domingo Martinez,Jr. He is always so upbeat and smiling and sees you...
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We stayed here for two nights with our basketball team. It was a very pleasant stay. I highly reccomend this hotel.
Was on business trip in Houston seeing various clients. I chose this HGI as HP (my last client visit) was a quick drive from here and Tripadvisor had positive reviews.
Checked in late on a Monday evening and was given my room card. The hotel looked new and was clean. Had a king sized bed which was comfortable. Wifi in...
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The Hilton Garden Inn was great place to stay. The manager Safet made sure we a pleasant stay. In the morning we had a great breakfast. Domingo M and Maria R. made us feel like we were at home. Those two really go out of the way to help you.
I was on a business trip to Houston and had the pleasure to stay here. World class facilities, good breakfast and warm staff at the restaurant. A special mention about Domingo T Martinez Jr who was a great host during my breakfast.
Thank you for taking the time providing us with honest feedback. Our team has worked very hard to exceed our guests expectations and it is apparent that we did with you. As you can see by the many mentions, we are happy to have Domingo on our team as well as many others who help deliver the total guest experience....
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Hilton Garden Inn's asst manager and Domingo Martinez, Jr. insured that our stay of over a week was smooth and enjoyable. We will be returning for another week this very next week.
The service in the restaurant was fast and friendly as Domingo makes every hotel guest feel they are special. Everything was clean and quiet. Thanks for the hard...
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Ms. Lodewyks,
Thank you for choosing to stay with us on your recent trip to Houston. I have shared your comments with the team and we are happy we exceeded your expectations. Safet our AGM has been a tremendous addition to the team and Domingo has been caring for our guests for quite sometime. I look forward to your return,...
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The Hilton Garden Inn in Northwest Houston is the BEST EVER in service! The entire crew works to serve the customer and each employee seems to have the same level of commitment. Thank you Domingo T. Martinez JR. and Maria Ramirez, your smiles and hard work are easily noticed!
We are thrilled you enjoyed your stay with us and that our level of service is noticed. Maria and Domingo do an exceptional job and we are happy to have them on our team. As you can see by the many comments- Domingo is a legend in his own right. Again, thank you for sharing your experience and I hope...
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