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All 437 Houston hotels

Embassy Suites Houston - Near the Galleria

3.5 of 5
2911 Sage Road, Houston, TX 77056
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Embassy Suites Houston - Near the Galleria
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Ranked #55 of 437 hotels in Houston
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156 reviews from our community

    Trip type
Traveller rating
    73
    44
    22
    10
    7
Date Rating
New Orleans, United States
1 review
2 of 5 stars Reviewed 18 June 2013 NEW

The hotel was remodeling the floors outside of the suites -- began work at 8:30 on Sunday morning and same on Monday. No relaxation -- and very loud. Defeated purpose of trip which was to relax. Hotel should advise when they are planning this instead of the guests being surprised.

Review collected in partnership with Embassy Suites Hotels

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HOUSTON, United States
1 review
5 of 5 stars Reviewed 18 June 2013 NEW

My family arrived to this hotel early and we were checked in, at least in one room, the other room wasn't available yet. That was ok since we were checking in early we didn't mine waiting. The first desk staff was very nice and eager to get us settle. Overall, this hotel was a pleasure for my family to stay... More

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Heath, United States
1 review
3 of 5 stars Reviewed 17 June 2013 NEW

I was surprisingly disappointed in my stay. My room had a crib not requested and a letter dated the previous day addressed to someone else; I assume the prior customer. When I called to have crib removed, it took three tries for front desk to answer. They said, if I did not want crib, to push out into atrium. I... More

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Pflugerville, United States
1 review
5 of 5 stars Reviewed 16 June 2013 NEW

The experience at this hotel was exceptional. The customer service was one I have not experienced in a long time. The hotel was clean and comfortable. I will certainly stay again as long as they can offer the rate needed for travel reimbursement.

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Dallas, United States
1 review
4 of 5 stars Reviewed 13 June 2013 NEW

Your cannot beat this Hotel for a business trip, if you are working long hours and need a quite room to sleep this is the place. Also it is nice to have a place to eat breakfast before you get out in the morning to start your day. Great rooms and great staff that make you fill at home if... More

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Yen M, Manager at Embassy Suites Houston - Near the Galleria, responded to this review
14 June 2013

Dear Lori P- All of our guest comments are very important us! We appreciate your feedback. We are very glad to hear that you enjoyed our breakfast and that you had a comfortable stay. We hope to have to opportunity to accommodations very soon! More

hewitt, United States
1 review
5 of 5 stars Reviewed 13 June 2013 NEW

We have stayed here before and enjoyed being close to the church we wanted to attend on Sunday and close to the show my husband wanted to attend. The staff have always been very helpful, the atmosphere is relaxing, and the room very comfortable. I am able to get up and walk to the church and my husband goes to... More

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Yen M, Manager at Embassy Suites Houston - Near the Galleria, responded to this review
14 June 2013

Dear Earl K- We have shared your great comments with all of our staff members and they are greatly appreciated. Your comfort is our # 1 goal! We value your loyalty to our hotel. I'm sure we will have the opportunity to see you soon! More

Richmond, United States
1 review
5 of 5 stars Reviewed 11 June 2013

We enjoyed our stay at the Embassy near the Galleria. The entire staff was friendly and professional. The room was very clean and spacious. We always enjoy the complimentary manager's reception when staying at the Embassy. The complimentary cooked to order breakfast is one of the best that I've had an any Embassy. The Chef did an excellent job. He... More

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Yen M, Manager at Embassy Suites Houston - Near the Galleria, responded to this review
14 June 2013

Dear Lamont D-We get very excited when we read reviews like yours they mean a lot to ALL of us. Our Chef is a character we are proud to have him in our team. Your recommendations are greatly appreciated! We look forward to your return! More

BAton Rouge, United States
1 review
5 of 5 stars Reviewed 10 June 2013

Perfect Stay. Absolutely no issues. Had great welcoming from manager. Great location. Stay here all the time when its not full. Very relaxing and accommodating while on business trip. Would recommend highly.

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Yen M, Manager at Embassy Suites Houston - Near the Galleria, responded to this review
14 June 2013

Dear Robin B-Is always great to hear “Perfect Stay” we strive to make our guests happy in any way possible. We will look forward to your return, have a great summer! More

Columbus, Ohio
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed 10 June 2013

Even though hotel was not 1/2 full, we were placed in middle of construction zone. Entire floor was being wall papered and carpeted. Management didn't need to put us there but did anyway! There was dust and construction noise the entire time we were there.

Review collected in partnership with Embassy Suites Hotels

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Yen M, Manager at Embassy Suites Houston - Near the Galleria, responded to this review
16 June 2013

FMSPEED-We are very sorry to hear that your stay did not go as planned. Yes, we did have construction going on around the time you checked in; I see that we did an adjustment in your bill for the inconvenience. Once again we are very sorry and we hope you can give us a second chance to redeem ourselves. More

Cleveland, Ohio
Contributor
14 reviews 14 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 June 2013

I always liked embassy suites and I have stayed at this one multiple times. It is in a nice neighborhood filled with skyscrapers and night life, along with some great restaurants. The rooms are really nice and they have a nice pond in the lobby with some cool ducks just quietly swimming around. The service was great. My grandmother lives... More

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Yen M, Manager at Embassy Suites Houston - Near the Galleria, responded to this review
8 June 2013

Dear Pschnee5-First let me express my sympathy about your grandfather’s passing. I also wanted to thank you about the great comments you made about our Hotel we greatly appreciate your feedback. We hope to see you again in the near future. More

 
 
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Additional Information about Embassy Suites Houston - Near the Galleria

Also Known As:
Embassy Suites Houston
Houston Embassy Suites
Embassy Suites Houston - Near The Galleria Texas
Address: 2911 Sage Road, Houston, TX 77056
Phone Number:
Region: United States > Texas > Texas Gulf Coast > Houston
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Breakfast Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#21 Family Hotels in Houston
#67 Business Hotels in Houston
Price range (per night): $148 - $289
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
The Embassy Suites Houston - Near the Galleria is just 45 steps from Houston's destination shopping at the Galleria. We offer shopping packages and other deals to give you the best rate possible at our all-suite hotel. Plus, enjoy complimentary cooked-to-order breakfast and nightly cocktails at our evening reception. We're only 15 minutes from events at Minute Maid Park, the Houston Zoo and Downtown Houston Aquarium, as well as Rice University and the University of Houston. ... more   less 
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