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Sheraton Houston Brookhollow Hotel

3.5 of 5
3000 North Loop West, Houston, TX 77092
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Sheraton Houston Brookhollow Hotel
Ranked #38 of 437 hotels in Houston
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246 reviews from our community

    Trip type
Traveller rating
    117
    71
    38
    10
    10
Date Rating
Senior Contributor
21 reviews 21 reviews
17 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 17 May 2013 NEW

Allowed to check-in even though I was few hours early. The bartender was cool & fun crowd. The room was great, I liked the bed. The location is great because you have access to tons of restaurants, galleria, Katy frwy, movie theaters, & parks are close for running.

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See 5 more reviews by Runnin26 for Houston
Houston, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 11 May 2013

My husband and I reserved a room block for our out-of-town guests for our wedding two weeks ago, and Sheraton Brookhollow has made it as painless as possible for couples. They automatically reserve ten rooms for your guests, none of which you are responsible for if they don't fill. If you need more, your coordinator will reserve ten more at... More

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Los Angeles, California
Top Contributor
59 reviews 59 reviews
54 hotel reviews
Reviews in 41 cities Reviews in 41 cities
140 helpful votes 140 helpful votes
3 of 5 stars Reviewed 9 May 2013

As other reviewers have mentioned, this is pretty much the carbon-stock Sheraton in every possible way. Some may find it bland or cookie cutter, others may find it reliable. It was fine for one night but there are two things that would prevent me from staying at this property in the future: - Noise: the in-room air conditioner is the... More

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Contributor
20 reviews 20 reviews
20 hotel reviews
Reviews in 11 cities Reviews in 11 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 6 May 2013

This is a typical Sheraton which makes it an average hotel in every way. It is clean but as a frequent traveler I would only stay here for one or two nights when you are only sleeping here. The beds are comfortable enough but the air condition in the room is difficult to work (temp on the thermostat is not... More

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ConcordHospitality, General Manager at Sheraton Houston Brookhollow Hotel, responded to this review
16 May 2013

travelrevi, Thank you for your review and choosing to stay with us at Sheraton Houston Brookhollow. We appreciate your feedback and apologize for the areas that we fell short in exceeding your expectations. We value you as our guest and hope you will have an opportunity to visit us again soon. Thank you again for writing. Sincerely, Tom Chigoy, General... More

Chicago, Illinois
2 reviews
5 of 5 stars Reviewed 2 May 2013

Superior service as extended stay location. Restaurant has exceptional food and very accommodating staff. Big shout out to restaurant staff Erika Solis and Carmen Lopez. Best Burgers in the world. Can't wait for BBQ on the menu. from Osprey

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ConcordHospitality, General Manager at Sheraton Houston Brookhollow Hotel, responded to this review
14 May 2013

S S, Thank you for your review about your stay with us at Sheraton Houston Brookhollow. I’m thrilled to hear we exceeded your expectations with our superior service and high quality food. We have a great team that is dedicated to providing exceptional service to each guest. I will certainly make sure Erika and Carmen are recognized with a special... More

Jupiter, Florida, USA
2 reviews
Reviews in 2 cities Reviews in 2 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 May 2013

I had to drop a quick note to anyone hitting this particular Sheraton that the staff here is exceptional. The rooms are solid and clean and the restaurant serves up some good food and great service. If you want to ensure good service asks for Dee in the morning. She will take care of you like a classic Grandmother of... More

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ConcordHospitality, General Manager at Sheraton Houston Brookhollow Hotel, responded to this review
14 May 2013

Calamia123, Thank you for taking a moment to share your experience with us at Sheraton Houston Brookhollow. I greatly appreciate your kind note regarding our exceptional staff and their excellence in service. We have a wonderful team here that is dedicated to providing a great experience for each guest. I’ll be sure to recognize Dee, Erika and Carmen with a... More

Houston, Texas
1 review
5 of 5 stars Reviewed 23 April 2013

We used this hotel because it was only about 4 miles from my wedding venue, so I booked a block of rooms for my Family and Friends to stay. The price was extremely affordable, location was great, and staff were very friendly. I also ended up booking their Laurel Suite for my bridesmaids, mothers and grandmothers to hang out in... More

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ConcordHospitality, General Manager at Sheraton Houston Brookhollow Hotel, responded to this review
4 May 2013

Katie Q, Thank you for taking a moment to write a review. We’re happy to have been a part of your wedding celebrations and appreciate you choosing the Sheraton Hotel. I’m pleased to hear that you had a wonderful stay and felt well taken care of by our staff. Congratulations on your marriage! We wish you the best and hope... More

Round Rock, Texas
Senior Contributor
43 reviews 43 reviews
41 hotel reviews
Reviews in 39 cities Reviews in 39 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 19 April 2013

I stayed here for just one night in February--forgot to write a review! I would have loved to stay a bit longer. This hotel is in a great location if you need to do business in several Houston locations. The room is a typical Sheraton room--comfy beds, clean rooms, clean bathrooms, well maintained and just the right size. The view... More

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ConcordHospitality, General Manager at Sheraton Houston Brookhollow Hotel, responded to this review
4 May 2013

Vicola V, It’s great to hear from you! Thank you for taking a moment to share your experience with us at the Sheraton. We’re glad you enjoyed your stay, our property and all the value added amenities that we’re proud to offer our guests. We appreciate your business and look forward to seeing you again. Thank you again for writing.... More

albuquerque nm
Senior Contributor
31 reviews 31 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 18 April 2013

We love the top floor and the lounge. My husband loved the cappucino machine and that he could custom mix his coffee, which means a lot to him since he's a coffee snob. We had a room near the upstairs lounge and it was super convenient to walk a few doors down and have access to some of the comforts... More

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See 5 more reviews by highdesert95 for Houston
ConcordHospitality, General Manager at Sheraton Houston Brookhollow Hotel, responded to this review
25 April 2013

highdesert95, Thank you for taking the time to share your experience with us at the Sheraton. I’m glad you had a pleasant stay and found the lounge to provide those extra comforts of home. Our location offers a variety of restaurants that I’m happy to hear you were able to take advantage of. We enjoyed having you as our guest... More

Thrissur, India
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 14 April 2013

Ultra comfortable beds...very clean rooms, good ambience with above average food...Wifi was of excellent quality and speed...They also provide free shuttle service to the nearby shopping malls...I highly recommend it...

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ConcordHospitality, General Manager at Sheraton Houston Brookhollow Hotel, responded to this review
22 April 2013

AnishMohandas, We’re happy to hear from you! Thank you for taking the time to write a review about your stay with us at the Sheraton. It’s great to know you enjoyed your stay in our clean and comfortable rooms, and found the food to exceed your expectations. We appreciate your high recommendations of our great hotel to future travels, and... More

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Additional Information about Sheraton Houston Brookhollow Hotel

Also Known As:
Sheraton Houston Brookhollow Motel
Sheraton Houston
Houston Sheraton
Sheraton Houston Brookhollow Hotel Texas
Address: 3000 North Loop West, Houston, TX 77092
Phone Number:
Region: United States > Texas > Texas Gulf Coast > Houston
Amenities:
Business Centre Fitness Centre Free Parking Pets Allowed Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#17 Business Hotels in Houston
#35 Family Hotels in Houston
Price range (per night): 106 AUD - 224 AUD
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
The Sheraton Houston Brookhollow is near George R. Brown Convention Center, Houston Galleria, and Texas Medical Center. We have 15,000+ sq ft of function space, including a 8,000 sq ft ballroom. ... more   less 
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Sheraton Houston Brookhollow Hotel
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