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All 31 Houston B&Bs / inns »

Holiday Inn Express Houston West

2.5 of 5
12323 Katy Freeway (I-10), Houston, TX 77079
Hotel amenities
Holiday Inn Express Houston West
Ranked #8 of 31 Houston B&B and Inns
3.5 of 5 stars 9 Reviews
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9 reviews from our community

    Trip type
Traveller rating
    2
    3
    1
    1
    2
Date Rating
Cincinnati, Ohio
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 10 July 2011

Very clean and comfortable. Really great Texas flair in it's design. This is why I stay at HIEX consistently. No surprises, always a minimum standard of cleanliness and customer service orientation, and at a price that doesn't break the bank. Not the cheapest in town, but c'mon, do you really want to stay a the cheapest in town?! Great hotel... More

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Athens, Georgia
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 February 2011

We stay at Holiday inns Often in nine different cities ! This Holiday. inn had only one good thing...the front desk clerk was wonderful. BUT it was downhill after that. my firstl floor room was handicapped and is disrepair. The bedding was spotted. the mattress was like sleeping on plywood and the shower was not clean YUCK. And UGH. I... More

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Dallas, TX
Senior Contributor
29 reviews 29 reviews
Reviews in 22 cities Reviews in 22 cities
91 helpful votes 91 helpful votes
3 of 5 stars Reviewed 18 January 2011

Stayed from a Saturday until Monday for a recent business trip. Compared prices to other nearby hotels and this place offered a better deal. The room was clean and spacious enough to get around in. They had an ample buffet breakfast Sunday morning. The staff was friendly and would help when needed. There is a steak house restaurant 100 feet... More

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Essex England
Top Contributor
111 reviews 111 reviews
Reviews in 69 cities Reviews in 69 cities
353 helpful votes 353 helpful votes
2 of 5 stars Reviewed 15 April 2010

The hotel is comfortable and clean. Usual selection of Holiday Inn breakfast is availalbe. Well made and cleanly presented. However, the front desk staff have no idea what constitutes good customer service. We checked in and they ran through all the usual prepared speech. It gets boring once you have heard it so many times. They ran through the speech... More

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See 4 more reviews by Tappy Feet for Houston
Texas
Senior Contributor
49 reviews 49 reviews
Reviews in 32 cities Reviews in 32 cities
116 helpful votes 116 helpful votes
4 of 5 stars Reviewed 16 June 2008

The property seemed to cater more to corporate/business travelers which may be the reason that during our weekend stay we encountered very few other guests. The property was relatively quiet -- even being located directly behind two restaurants and near I-10. The hotel is relatively new and the only negative issues we encountered was the smell of fresh paint on... More

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North Central Texas
Contributor
15 reviews 15 reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 5 April 2008

I called my wife and asked her to make a reservation for me somewhere in Houston, because I was down here for some business. I had left on Friday morning without making a hotel reservation anywhere. I needed to be close to where I was going to be conducting business, because you know how Houston is - it takes forever... More

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See 2 more reviews by classicphoto for Houston
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 12 December 2007

They assigned me a room which had guests for the past 2 days and had not checked out yet. When I opened the door to enter the room I was allotted, I was shocked to see a person sitting inside the room. When I went back and complained they did not bother to apologize. They gave me another room which... More

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See 3 more reviews by erase.ego for Houston
A Hotels.com Traveller
5 of 5 stars Reviewed 27 May 2011
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A Hotels.com Traveller
4 of 5 stars Reviewed 8 February 2011
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Additional Information about Holiday Inn Express Houston West

  • Holiday Inn Houston
Address: 12323 Katy Freeway (I-10), Houston, TX 77079
Price range (per night):* 91 AUD - 166 AUD

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