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Candlewood Suites Houston Medical Center

10025 South Main Street, Houston, TX 77025
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Candlewood Suites Houston Medical Center
Ranked #186 of 430 hotels in Houston
3.5 of 5 stars 18 Reviews
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18 reviews from our community

    Trip type
Traveller rating
    8
    3
    1
    3
    3
Date Rating
Lake Charles, Louisiana
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 21 April 2012

The hotel was not really all that bad. It seemed clean which is the most important thing to me but during the night I saw a roach in the bathroom. The bed was very uncomfortable also. I would not stay here again unless there was no other option.

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Misty Davis, Manager at Candlewood Suites Houston Medical Center, responded to this review
21 May 2012

05/21/12 I wanted to thank you first of all for choosing our Candlewood Suites to stay at. I am sorry about the issues you encountered during you stay. I want to let you know that we strive for excellence at our hotel and we are doing everything we can to improve on this situation. We do have pest control on... More

New York
2 reviews
5 of 5 stars Reviewed 11 April 2012

I love this hotel! The staff is amazing and the hotel is very clean. I stayed here during my cancer treatment and i couldn't have asked for a better hotel. The managers and entire staff took care of me and made me feel like I mattered. The hotel was clean and well maintained. They have a security guard at night... More

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West Plains, Missouri
1 review
2 of 5 stars Reviewed 26 February 2012

My husband is a patient at MD Anderson and we have stayed at this hotel several times in the past. We have always been pleased with the front desk and shuttle service and as far as we could tell, the rooms seem fairly clean. The last time we stayed, however, which was about 6 months ago, a car that was... More

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IHGCare, Guest Relations IHGCare at Candlewood Suites Houston Medical Center, responded to this review
23 March 2012

Dear clmsdame, I apologize for the issues that you had when you stayed with us. I assure you that our guest comfort and safety are of the utmost concern to us and our hotels are committed to making every possible effort to provide a secure environment. Thank you for your comments. Katie J Case Manager IHGCare More

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Oberlin, LA
Senior Contributor
26 reviews 26 reviews
Reviews in 17 cities Reviews in 17 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 14 February 2012

I stayed in Candlewood Suites Houston Medical Center for 2 nights on February 10 and 11, 2012. Location is good for the medical center and the motel provides shuttle to the hospitals. Clean and big parking lot. Motel landscape nice. Check-in and check-out was efficient. The rooms are big and have a full kitchen. Would stay again. Do not eat... More

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Baton Rouge
1 review
5 of 5 stars Reviewed 24 January 2012

I came to Houston for a family medical issue since this is where the specialist in my Aunt's field was located. Not sure of the hotels in the area, I booked reservations with the Candlewood Suites, because I had an ok experience with them before. This time was way different in a good way. After arriving before check in time,... More

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Atlanta, Georgia
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 of 5 stars Reviewed 13 December 2011

This was the worst hotel I have experienced in a long time. I was there for business and decided to stay at this property since the reviews were pretty good. The first room had bed bugs in it and the manager apologized and checked me into another room. The 2nd room had dirty bed sheets, leaking toilet, and stained carpeting.... More

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heath, texas
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 26 September 2011
1
person found this review helpful

a little hard to find the entranc e, but good location, clean large nice room. We go to this area a lot and will go back.

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houston
1 review
5 of 5 stars Reviewed 30 June 2011

Excellent customer service! Wonderful staff! I recommend this hotel to everyone!

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Houston, Texas
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 28 June 2011

We were forced to stay at this motel after our insurance company booked us here. Our house had been partially destroyed by a car that went off the road and two of our dogs were killed. This location is close to our house, so we went there with two of our remaining dogs. The hotel put us in a room... More

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Mt Pleasant, MI
Contributor
16 reviews 16 reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 9 April 2011
2
people found this review helpful

My husband and I stayed at this Candlewood hotel near Reliant Stadium for 5 nights for the Final Four. We have stayed at many Candlewood properties in the past and this was definitely not up to par! Some might not notice, but the first thing I saw when I walked into the room was a comforter on the bed that... More

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Additional Information about Candlewood Suites Houston Medical Center

10025 South Main Street, Houston, TX 77025
Price range (per night):* 84 AUD - 113 AUD

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Candlewood Suites Houston Medical Center
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