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Extended StayAmerica Houston-Greenway Plaza

2.0 of 5
2330 Southwest Freeway, Houston, TX 77098
Hotel amenities
Extended StayAmerica Houston-Greenway Plaza
Ranked #291 of 430 hotels in Houston
3.0 of 5 stars 17 Reviews
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17 reviews from our community

    Trip type
Traveller rating
    5
    1
    4
    5
    2
Date Rating
world
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 11 April 2012
4
people found this review helpful

My family and I checked into the ESA Houston/Greenway Plaza on a recent Thursday night, we had booked the place for a month because we recently sold our house and were waiting to close on a new property. Upon arrival we were told that our room was a smoking room, even though I requested a non-smoking room, being worn out... More

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Northport, Maine
1 review
1 of 5 stars Reviewed 18 February 2012

This property desparately needs a re-do. The room was just 1 degree above acceptable. Tired, worn-out..rather rank-smelling..The smoke from the other rooms on my floor was almost as bad as having a smoking room!.I realize that this is for people having extended stays and that itself creates specific challenges (I was only booked for 3 nights)...I asked for the limited... More

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Property Manager, Manager at Extended StayAmerica Houston-Greenway Plaza, responded to this review
7 March 2012

Thank you for taking the time to review your recent stay at Extended Stay America Houston - Greenway Plaza. Given our company's commitment to superior guest service, it was great to read about your positive experience with our staff. Of course, I was disheartened to read that your stay wasn't 100% satisfactory. You certainly have my sincerest apologies Please know... More

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San Antonio, Texas
Contributor
14 reviews 14 reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 16 November 2011 via mobile

I stayed here because most of my other choices were full. It's in a great location. Close to good restaurants and only 15 minutes from Hobby. The bed was comfortable and it was quiet. I'd stay here again.

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See 2 more reviews by Meredith78255 for Houston
Davie, Florida
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 21 September 2011

This hotel is located in the inner loop (the central area) of Houston in a good neighborhood called Upper Kirby. Greenway Plaza is the name of a nearby office complex. The reception staff was friendly and helpful. The room was clean (no bed bugs) except for some hairs that I found in the drawers. I removed these hairs with some... More

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See 2 more reviews by Anonymous322 for Houston
Tampa, Florida
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 11 August 2011

My first time at an Extended Stay America, and I'm pleased to say that it was just what I needed. Accessed off of a service road that runs parallel to Route 59, it's easy to get to as long as you know what exit to take. I was there 2 nights for a business seminar I was conducting at University... More

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Houston, Texas
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 28 June 2011
2
people found this review helpful

We were booked into this hotel by our insurance company after our house was nearly destroyed. We had the misfortune of staying here for nearly three months. Apparently lots of other people are there for similar reasons, all of us suffering together. To begin with, there is absolutely nothing to do in this hotel. There is no restaurant, no pool,... More

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Oslo, Norway
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 18 March 2011
1
person found this review helpful

Nice and affordable hotel. Jami in the reception was very helpful and greeted us when we arrived. The room was big and had a kingsize bed, kitchen with all appliances, tv, two desks and AC. The AC was a bit noisy but we didn't care that much. The room appeared clean! Did not see any bed bugs! The nice girl... More

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Toronto, Canada
Contributor
14 reviews 14 reviews
Reviews in 11 cities Reviews in 11 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 16 January 2011
2
people found this review helpful

This hotel was located in walking distance to Rice Village and Montrose. It was quite a distance from downtown but we were easily able to get to the downtown via public transit. Rooms were what you would expect for the price. Clean and comfortable, but nothing special. Room was a bit dated in terms of decorations and bed was a... More

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New Orleans, Louisiana
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 31 December 2010
1
person found this review helpful

We stayed 3 nights. Location is good. Only one queen size bed. I had two hard nights and had to sleep on the floor third night. Housekeeping charges extra. $5 internet access the whole stay. Low speed but ok to check maps. The worst thing is, my wife got bed bugs on the day of return. Two days later, now... More

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Texas
Senior Reviewer
10 reviews 10 reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 12 October 2010

Room smelled like stale cigarettes. But, we opened the windows and burned a candle when we were in the room which helped alot. Property is clean and staff is friendly. Mattress needs to be replaced... big dip in the middle of the bed. Location is very good.

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Additional Information about Extended StayAmerica Houston-Greenway Plaza

  • Extended Stay America Houston
  • Extended Stay Houston
  • Houston Extended Stay
Address: 2330 Southwest Freeway, Houston, TX 77098
Price range (per night):* 70 AUD - 90 AUD

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