From the time I arrived, I felt special. They GET customer service. My room was fresh smelling, and I liked having the ice maker in my room. This isn't a full service hotel, but the service from everyone was first class.

Certain staff members were rude. Loud in evening. They don't do daily trash/room clean ups. It smells.

This is your average busy Candlewood Suites as far as layout and rooms. Same Fitness, same small store on honor system, and free laundry which is so convenient. What makes this hotel stand out is the service. The front desk people are outstanding as are the housekeepers. I cannot say enough about how comfortable I was here. There is a... More

I was sent to this hotel after the one I had a reservation at for 3 months was overbooked for night 1. The bed, VERY comfy! The sheets were soft, the place was clean, the desk clerk was cheerful and helpful, the water pressure...to die for!!!! Met the GM the next morning on the way out. She asked about my... More

1-room studio had all the amenties I needed, was clean, quiet and a really good value for the rate. The best part about this Candlewood location is the night clerk named Cassie. She's GREAT! Anything you need - any problem you have - any question that arises, Cassie is ready & willing to help - and can find a solution.... More

While this is a two star hotel, with Cassie at the front desk, I felt it was a four plus star hotel. She remembers your name, wife's name and even your preference in food. They need to pay this lady very well! Thank you Cassie!

I used to stay in Candlewood Suites if there was one available. I also assumed that they are in good shape after staying for extended periods in units at Ft. Worth, Las Vegas and Madison WI. This unit needs to be sold and taken out of the CS family. My first room was fine for a while. The heat/AC unit... More

I've stayed here several times for business and it is always very comfortable. The rooms are a good size for getting some work done. The staff has always been hospitable. The general store is convenient for a "make it yourself" dinner or a quick stack. The work out equipement is pretty good for this class of hotel. The free selection... More

The older gentleman who checked us in was really nice. He was very willing to help with anything about the city, I didn't really need because I lived there for years but he was great. He even let us check in really early, I think it was around 11am and it was a holiday weekend. It was much needed because... More