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Crowne Plaza Suites Houston Southwest

3.5 of 5
9090 Southwest Freeway, Houston, TX 77074
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Crowne Plaza Suites Houston Southwest
Ranked #17 of 430 hotels in Houston
4.5 of 5 stars 204 Reviews
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204 reviews from our community

What travellers say about this hotel
  • Very clean(7)
  • Would definitely stay(4)
  • Breakfast buffet(3)
  • Parking lot(3)
  • Southwest Freeway(3)
Traveller rating
    148
    30
    9
    9
    8
Only show reviews for Family (47) | Couples (29) | Business (92)
Date Rating
Miami, Florida
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 25 May 2012 NEW

Love to stay here, paid a package with breakfast (more like buffet at it's best) and cocktail and got a scratch card with free appetizer (10 pc buffallo wings, you can have others if you like). Place awesome, the manager get to drive me to Memorial Herrman Southwest, so humble and professional. Be back with my family soon. Impressive place... More

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See 2 more reviews by kudang for Houston
Vancouver, Canada
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 24 May 2012

I was back again in Houston for Business and as usual checked into the Crowne Plaza. This has now become like a second home for me and I always get a really warm welcome back. I am greeted wherever I go in the hotel. I keep coming back because they are consistent in the quality of their service. Everything goes... More

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See 3 more reviews by MebsT for Houston
Houston, Texas
1 review
5 of 5 stars Reviewed 23 May 2012

this was just a one night get away for us. we're only about 45 minutes away. This is an excellent hotel to stay at. everything from the rooms to the pool to the free breakfast were amazing. check in went smoothly; they spoke to me using my name and answered all my questions before i even asked. we are a... More

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HIG110, Guest Relations Manager at Crowne Plaza Suites Houston Southwest, responded to this review
24 May 2012

Dear Traveler, We're happy to hear that you and your family enjoyed a nice local getaway! Sometimes exploring your very own surroundings can be as much fun (and cheaper) than traveling far. Be sure to check out the various packages that we offer so you and the fam get the best value! Hope to see you all soon. More

Texas
1 review
5 of 5 stars Reviewed 21 May 2012

During OTC week, I enjoyed my stay at the Crowne Plaza! The staff was very helpful and friendly and the room was impeccable... I really felt so comfortable that it felt just like home. I dined at the restaurant and I must say that the food & desserts are delicious!!! There is no longer any other choices for me than... More

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Houston, Texas
1 review
5 of 5 stars Reviewed 21 May 2012

This hotel is beautiful, extremely clean and the staff is very friendly and helpful. The room was bright and clean and the bed was super comfy. Asked for extra towels and received the within minutes! Also like the easy access to Highway 59 and all the amenities within 10 to 15 minutes. I would definitely stay here again!

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Mountain City, Tennessee
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed 21 May 2012

Loved the suites and hotel. Very clean, and the staff was very friendly. Very nice suites and the price was great.

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Los Angeles, California
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 19 May 2012

As always, made reservations at Crowne Plaza. I found this gem, about 10 minutes away from OTC several years ago. Great prices, good service, large rooms, clean rooms, exercise room, swimming pool and a nice bar to relax at end of the day. Everything is close by, nice restaurants a couple of minutes away, recommend Tradicao Brazilian Steakhouse. Free shuttle... More

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See 4 more reviews by WendyPagewood for Houston
Birmingham, Alabama
Senior Contributor
25 reviews 25 reviews
Reviews in 21 cities Reviews in 21 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 15 May 2012 via mobile

Check in was easy and painless-- showed ID, credit card, initial by room rate and no smoking policy. Stayed in a HUGE executive suite in a corner of the hotel-- bathroom with double vanity, garden tub, separate stall shower, toilet in its own room. The room with the toilet smelled like someone had been smoking marijuana in it, which was... More

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HIG110, Guest Relations Manager at Crowne Plaza Suites Houston Southwest, responded to this review
18 May 2012

Dear Traveler, We're so sorry that we weren't able to exceed your expectations during your recent visit. We definitely understand that the difference between a god stay and an outstanding stay is the attention to detail and it sounds like we missed the mark. We appreciate your candid comments and will make improvements based on your feedback. We look forward... More

Victoria
1 review
5 of 5 stars Reviewed 24 April 2012

Hotel is always clean when I visit. Been there 4 times and enjoy staying. Nice comfortable beds and nice tv . The staff is always helpful and courteous. I recommend this hotel.

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HIG110, Guest Relations Manager at Crowne Plaza Suites Houston Southwest, responded to this review
18 May 2012

Dear Traveler, We lover hearing from our return guests and knowing that we've been consistent in meeting and exceeding your needs. Thank you for your short but sweet comments. We hope to see you back soon for visit # 5! Safe travels! More

Cochin
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 13 April 2012
2
people found this review helpful

I traveled with my family and stayed at this Crowne Plaza Suites in Houston and was pleasently surprised at the amenities and comforts of this beautiful hotel. The exterior of the hotel was average when we first saw it from te freeway, but the interior was absolutely beautiful, inviting and very modern. I really liked the wide open spaces and... More

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HIG110, Guest Relations Manager at Crowne Plaza Suites Houston Southwest, responded to this review
24 April 2012

Dear Traveler, We're thrilled to hear that you enjoyed the hotel and your family liked all of the extra space and amenities. The Asian Corner menu is new and we're happy to hear such positive reviews. We hope that you and the family will be back to visit in the future. Thank you for taking the time to review us.... More

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Additional Information about Crowne Plaza Suites Houston Southwest

  • Crowne Plaza Houston
  • Houston Crowne Plaza
Address: 9090 Southwest Freeway, Houston, TX 77074
Price range (per night):* 108 AUD - 173 AUD

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Crowne Plaza Suites Houston Southwest
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