Okay, so we all know that this hotel does not have the best reviews over the last few months. But don't hang us out to dry yet. Yes, we had a flood, and yes, it caused alot of damage to the building, and yes we have finally recived our check from insurance so the remodeling can begin. So far around...
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We booked online through priceline.com and when we attempted to check in the receptionist told us that there were no reservations in our names and that she only had one room available that was exceptionally more expensive. Of course we had to call priceline to find out that this hotel had elected to have their reservation confirmations sent via fax....
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We booked a room with this hotel through Hotels.com. My credit card was charged and I received my confirmation. My family and I drive 6 hours to stay here for my husband to work at a jobsite with our 1 year old child. We arrive only to find that not only do they not have our reservation, but they don't...
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This place is so horrible that I don't even know where to start, but I will give it a go.
For starters, I should mention that I have worked at hotels for nearly all of my adult life. I understand that there are some things that are difficult to accommodate and I would not call myself picky by any means....
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2 Reviews
