0Well our experience didn't start off too well and that's was purely on a customer service level. I arrived before the rest of my group, (they were at the airport waiting on the shuttle, and had asked to check in early to get the ball rolling, but she had informed me she couldn't check me in until I had my... More

After a mixup by my office staff that left my employee without a reserviation, Kelli Keeling went above and beyond the call of duty to patiently solve my problem. Through her efforts, we were able to resolve the issue on the phone. As a manager, I only wish I had employees like Keli Keeling. She is a credit to Holiday... More

We chose this location as we are familiar with Grapevine versus staying in the Bedford DFW location. We were able to quickly get to many Grapevine area restaurants and attractions from this location and were able to easily access the roads to take us to the Galleria Mall in Dallas as well as to a wedding in Colleyville. I was... More

Stayed here over the weekend to shop at the Grapevine Mills Mall, and visit historic downtown. AWESOME location, complimentary shuttle, staff was friendly, hotel was clean. Breakfast was busy, but the girl handled it with ease. Thanks for playing a large part in a fun weekend!

Conveniently located to DFW and plenty of restaurants in the area. Hotel is clean. Parking is free and Breakfast is ok.I don't believe I would stay here if not for it being my company's designated hotel.

This is a good hotel location for anybody needing to use Dallas-Fort Worth airport or who is in that area. It's important to note there is construction going on in this area and will be for the foreseeable future. This means that although this hotel is only 10 min. away under the usual circumstances the drive could be noticeably longer.... More

I made a reservation then had to cancel 6 weeks before my stay. My credit card was still charged the full amount. They said since I made an advance reservation it couldn't be changed or cancelled. If your travel plans change DO NOT STAY HERE. I will not recommend this place to anyone at my company.

My daughter and I had an early flight and so we booked a stay fly room here. It was fantastic... Room was large and quiet. plus being able to park the car for a week was way less expensive than leaving it at the airport...

This hotel is below average for a Holiday Inn Express. The common areas, except for the fitness room, are OK. However, my room was in need of paint and a good wallpaper cleaning. The shower curtain rod was also falling down. Also, one of the machines in the fitness center was out of order and there were no towels. On... More