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Hyatt Place Dallas Garland

3.0 of 5
5105 North President George Bush Highway, Garland, TX 75040
Hotel amenities
Hyatt Place Dallas Garland
Ranked #2 of 12 hotels in Garland
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54 reviews from our community

    Trip type
Traveller rating
    38
    10
    3
    2
    1
Date Rating
Wichita Falls, Texas
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 8 May 2013

The staff at this hotel was so helpful & friendly. You didn't want for anything. I will stay here again. It was easy to get to off of the Highway. It was easy to get to where we were going. The beds were comfortable. There were several eating places around there too.

Was this review helpful? Yes
See 2 more reviews by Susie C for Garland
Scott P, General Manager at Hyatt Place Dallas Garland, responded to this review
10 May 2013

Thank you for taking time to submit this review! We're so glad you enjoyed your stay, the hotel, the staff, & the surrounding area! We have a really great team in place that tries to go above & beyond to ensure everyone has a wonderful experience. Thank you again for the very kind review & I'll be sure to share... More

Dallas, Texas
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
Reviews in 11 cities Reviews in 11 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 30 April 2013

This hotel ranked up there with some hotels double the price. The breakfast was awesome, they serve Starbucks free at breakfast then for a charge throughout the day. The rooms were awesome and very clean! Very modern decor and great technology in our room if you need it. There were 7 rooms reserved for us and coworkers and everyone loved... More

Was this review helpful? Yes
Scott P, General Manager at Hyatt Place Dallas Garland, responded to this review
3 May 2013

Thank You So Much!! We always enjoy hearing great feedback! We're so glad you enjoyed your stay! Hope to see you again soon! Sincerely, Scott Perrine General Manager More

Greenville, Texas
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 28 March 2013

Hotel is convenient, clean & quiet. Had a girls weekend for shopping at Firewheel Shopping area nearby. This hotel is close-by, lots of restaurants to eat nearby. Great shopping. Hotel breakfast was good and service was good. Staff was very congenial and service oriented. Rooms were comfy and beds comfy. TV is large and great. Great time

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Scott P, General Manager at Hyatt Place Dallas Garland, responded to this review
2 April 2013

It's always wonderful to hear from our valued guests! We're glad you enjoyed your stay and the surrounding area. Firewheel Shopping Mall is fabulous and a very popular place for our visitors! We're also happy to hear you enjoyed the great nearby restaurants! Thank you for taking the time to provide this wonderful feedback not only for our team but... More

Tulsa, OK
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
Reviews in 16 cities Reviews in 16 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 26 March 2013

I really enjoyed my stay here in March 2013. The hotel was easy to get to. I had a corner room on the 4th floor with a nice view. The room was spacious with a sitting area and a mini refrigerator. The television was huge and could be turned towards the bed or the sofa easily. Every thing was very... More

Was this review helpful? Yes 1
Scott P, General Manager at Hyatt Place Dallas Garland, responded to this review
2 April 2013

Thank you so much for the wonder review! We're so glad to hear that you enjoyed your stay and the hotel amenities! I'll be sure to share with our team. Thanks again and we certainly hope to see again soon! Sincerely, Scott Perrine General Manager More

San Antonio, Texas
Senior Contributor
38 reviews 38 reviews
22 hotel reviews
Reviews in 21 cities Reviews in 21 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 11 March 2013

I really enjoyed my stay here. The staff is super-friendly and really makes you feel welcome and special. The rooms are very spacious and well appointed. The hotel is very well insulated and noise from the corridor or from other guest rooms is no big issue. The hotel breakfast is okay and is being served in a very nice atmosphere.... More

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Scott P, General Manager at Hyatt Place Dallas Garland, responded to this review
14 March 2013

Thank you so much for your valuable feedback. First & foremost, we're glad to hear that you enjoyed your stay and the staff was very attentive, courteous, & warm. We also enjoyed hearing that the rooms and overall hotel presentation was pleasing. Thank you for letting us know about the weakened water pressure and low hot water temperatures. We are... More

Top Contributor
58 reviews 58 reviews
12 hotel reviews
Reviews in 27 cities Reviews in 27 cities
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 24 February 2013 via mobile

Lots of good things about this hotel. And a few not so good. The major problem was with the customer service. When my wife and I got checked in and got up to our room, we discovered we were in a two queen bed room instead of a king room. No big deal, I thought. They'll move us. But they... More

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Scott P, General Manager at Hyatt Place Dallas Garland, responded to this review
27 February 2013

Thank you for taking the time to provide us with this very valuable feedback regarding your most recent stay with us. First & foremost let me sincerely apologize on behalf of the hotel & our team for the miscommunication and incorrect room type you received. That is unacceptable and we should have provided better service than that. I'm embarrassed that... More

Temple, Texas
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 of 5 stars Reviewed 25 January 2013 via mobile

The hotel space and cleanliness is great. Hotel staff members are friendly. I called down for some additional pillows and they gladly said, "Sure, can you come down and get them." Which is better than my stay at another hotel where they said they would bring them up, but never did. The breakfast is fantastic. Fruit, yogurt, egg/spinach/cheese bagels and... More

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Scott P, General Manager at Hyatt Place Dallas Garland, responded to this review
6 February 2013

Thank you so much for your wonderful comments & for taking the time out of your day to do so! We always enjoy getting feedback & hearing that a guest enjoyed their stay. Thank you again and we hope to see you again soon! Sincerely, Scott Perrine General Manager More

Pgh PA
Top Contributor
79 reviews 79 reviews
26 hotel reviews
Reviews in 16 cities Reviews in 16 cities
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed 30 December 2012

Great 2 night stay for 2 adults, 1 child, Dec 25-27, 2012. * Friendly staff * Super clean all over hotel & rooms * Wonderful comp breakfast with variety each day * Comp newspapers * Easy location off highway * Lots of restaurants within walking distance * Over-size rooms (we just had standard 2 queen room) Has sofa, desk, too... More

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Scott P, General Manager at Hyatt Place Dallas Garland, responded to this review
2 January 2013

Thank for the wonderful comments regarding your most recent stay with us. We are so glad to hear that you had an enjoyable experience. We sincerely appreciate your loyalty and hope to see you again soon! Happy New Year. Sincerely, Scott Perrine General Manager More

Naperville, Illinois
Senior Contributor
48 reviews 48 reviews
7 hotel reviews
Reviews in 20 cities Reviews in 20 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 6 November 2012

Business travel brings me often to this friendly and courteous hotel. Guests are greated by the hotel staff who have a sense or humor and are extremely friendly. The rooms are consistently clean. A hosted breakfast each morning is filled with goodies including hot eggs, oat meal, fruit, etc. There are two free computers with a printer in the lobby.... More

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Scott P, General Manager at Hyatt Place Dallas Garland, responded to this review
8 November 2012

This was absolutely wonderful to read! Thank you so much. I know our current and future guests are going to really enjoy and appreciate this. We're so glad to hear that the staff, the room accommodations and location all met your expectations. Thank you for taking the time out of your schedule to do so and most importantly, thank you... More

Clarks Summit, Pennsylvania
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
Reviews in 17 cities Reviews in 17 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 19 October 2012

I have been travelling to Garland each year for business. Others have recommended some different hotels in the area to try, but I refuse because this Hyatt Place feels like my home away from home. My typical stay is a 5 nights. It is important for me to feel the comforts of home when I am away for this period... More

Was this review helpful? Yes
Scott P, General Manager at Hyatt Place Dallas Garland, responded to this review
22 October 2012

Thank you so much for your kind words! It's wonderful to hear that the hotel, the rooms, the staff, & the services provided all exceeded your expectations. Knowing that we were able to provide a comfortable home away from home experience for you means a lot to each and every one of us. We want to strive towards providing authentic... More

 
 
Hyatt Place Dallas Garland
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Additional Information about Hyatt Place Dallas Garland

Also Known As:
Hyatt Place Dallas Garland Hotel
Hyatt Place Dallas Garland Hotel Garland
Address: 5105 North President George Bush Highway, Garland, TX 75040
Region: United States > Texas > Garland
Amenities:
Business Centre Fitness Centre Free Breakfast Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotels in Garland
#2 Family Hotels in Garland
Price range (per night): $86 - $133
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
North President George Bush Highway ... more   less 
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Hyatt Place Dallas Garland
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