We went for a class to learn about tourism, and they set the bar high for resorts! The food was wonderful, and the staff loved their jobs. Philett is the Director of Guest Relations and the nicest person you will ever meet! If you ever have any problems, she is the person to see! The pool was wonderful, and you... More

I recently stayed at the San Luis Resort in Galveston and was very impressed. The rooms and amenities are top rate and the service was exceptional. The staff makes every guest feel important and create a very welcoming atmosphere. Overall, it is a bit pricy, but you stay right on the beach and you really gain an incredible experience that... More

I loved my stay here! The staff was so accomodating and everyone was always smiling. You can tell the San Luis staff have a high level of customer service. The pool was also very cool, and the view from my hotel room was perfect! I'll definitely be coming back!

This is a great place in a great location on the Island. The main thing that stands out is the service you get from the time you pull up to the hotel. I asked the front desk for a bag to put a wet swimsuit in, and they had three sent to my room. This is just one of the... More

My girlfriend and I searched online for the best resort to spend a week vacation on the Gulf. We wanted to find a warm and fun destination near the ocean (and not Florida) where we could get some well deserved rest & relaxation. We researched #1 resorts online and kept getting website hits for the San Luis resort on Galveston... More

I went to the San Luis on a class trip and I was able to meet the upper level management. They are all very passionate about their jobs and what they do. They are truly inspirational and I cannot wait to go back. All of the staff is friendly and the service was excellent!

The staff at this hotel really goes above and beyond to exceed expectations. They are attentive, personable, and always willing to help. They worked very hard to make the experience memorable for everyone. The bathroom and room were nicely decorated and recently renovated with plenty of space and a nice balcony. The H20 pool area and bar was definitely my... More

Sitting here in my 8th floor king room looking at the gulf is nice. Staff is great and willing to help in any way possible. That said here are the pros/cons I found. First the sliding glass door to the balcony does not close and lock. The wind whistled all last night because the door does not seal. So both... More

Luck was on my side when I won a fre night at the San Luis Hotel in Galveston and a day at the poolside cabana. The facility is beautiful and the service was fabulous. There wasn't one staff member who didn't smile, accommodate every whim and make the stay memorable. If you ever need a trip to Paradise, visit the... More