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All 45 Galveston hotels »

Candlewood Suites Galveston

2.0 of 5
808 61st Street, Galveston, Galveston Island, TX 77551
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Candlewood Suites Galveston
Ranked #27 of 45 hotels in Galveston
3.5 of 5 stars 26 Reviews
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26 reviews from our community

    Trip type
Traveller rating
    7
    6
    5
    1
    7
Date Rating
Houston, Texas
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 May 2012
2
people found this review helpful

I was scared after my company booked threw travelocity. Let me tell you, NONE of what was said has proved to be true. This hotel is new and spotless. I have never felt so at home while traveling on the road for my job. My stay was 6 nights and the front desk was nothing as described. The gentleman was... More

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See 2 more reviews by BrittanyJadeH for Galveston
Dallas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 22 April 2012
1
person found this review helpful

I recently stayed at Candlewood during a very busy time for them--a dance competition coupled with a festival downtown as well as a cruise weekend (my husband and my reason for being there). Not only did we receive a fast check in with no problems, but the wonderful girl Abigail at the front desk arranged for our parking at their... More

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Texas
Contributor
18 reviews 18 reviews
Reviews in 12 cities Reviews in 12 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 5 April 2012
1
person found this review helpful

We stayed here on a Saturday night. We made our reservation at the very last minute, so there were not many vacancies in hotels around the area, and we ended up paying over $200 for the room. That was too much. We had a room with 2 double beds. They apparently do not have rooms with 2 queen beds, which... More

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Dallas, TX
Contributor
14 reviews 14 reviews
Reviews in 5 cities Reviews in 5 cities
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 27 March 2012
3
people found this review helpful

My wife and I stayed two nights at this hotel in March 2012 and had a special rate of $82.00 per night. The room was comfortable, however the mattress was pretty hard. The A/C worked very well and the room was clean. The room had a small kitchen that seemed adequately equipped although we did not use it. This is... More

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See 7 more reviews by SteveSmith243 for Galveston
IHGCare, Guest Relations Manager at Candlewood Suites Galveston, responded to this review
1 May 2012

Dear SteveSmith243, Thank you for staying with us and leaving a review. I am glad to see that you left some feed back on what you liked as well as what feel below your expectations. We take all comments into consideration and welcome any opportunity to improve. We are hospitality professionals and strive to be the best. Your comments will... More

Houston
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 24 March 2012 via mobile
2
people found this review helpful

Wow, was I afraid after reading the reviews here...I had already booked this hotel cuz it's practically the only one with suites that accepts pets. And I booked at a non-refundable rate. I think our experience is simply the difference in crowded vs. not crowded times of the year. The front desk staff was nice, morning and evening, and talkative.... More

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Dallas
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 15 March 2012
2
people found this review helpful

My husband and I stayed here during Spring break for the first time and we were very satisfied with this hotel. The location was perfect. Target, wingstop and many other stores were literally 2 minutes across the street from here and it was conveniently located right off of 45. We loved that the hotel was located right on 61st street... More

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Austin, Texas
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 14 March 2012
1
person found this review helpful

I must say that despite the awful reviews I read prior to booking, I still decided to try it out because the hotel had a full kitchen and reasonal pricing. OMG was I surprised!! Upon arrival, we checked in and walked into our hotel room. It smelled very nice and the room was fresh and cool!! We have a family... More

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See 2 more reviews by john t for Galveston
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 18 February 2012 via mobile
3
people found this review helpful

We stayed at this hotel with our two labs during Mardi Gras and had the worst experience I have ever had We had been gone from the hotel about half an hour when we received a phone call that our dogs were causing a disturbance, and the manger said he was going to call animal control because someone had complained... More

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1 of 5 stars Reviewed 5 October 2011
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people found this review helpful

I've never smelled anything this gross. There was garbage stacked in the halls all day. Insects crawling all over everything. The staff was mean, rude, and used vulgar language. I don't speak spanish but from the body language of the staff, they were lucky my dad wasn't there or they would have wished they treated a lady with more respect.... More

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See 2 more reviews by Alicia A for Galveston
Grandview, Texas
1 review
19 helpful votes 19 helpful votes
1 of 5 stars Reviewed 1 September 2011
19
people found this review helpful

Worst vacation of my life. Hotel was very dirty and there was trash sitting in the halls all day. Smelled awful! Worst location on the island, nowhere near the seawall or anything. Pool is tiny and the employees and their friends stayed in it all the time. Loud, rude, and drunk. Parking lot lights were burned out or the hotel... More

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IHGCare, Guest Relations Manager at Candlewood Suites Galveston, responded to this review
6 September 2011

B C, First of all, thank you very much for your recent stay at the Galveston Candlewood Suites. I am so sorry to see you did not enjoy your overall experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you... More

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Additional Information about Candlewood Suites Galveston

808 61st Street, Galveston, Galveston Island, TX 77551
Price range (per night):* 105 AUD - 207 AUD

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