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Candlewood Suites Decatur Medical Center

2.0 of 5
601 W Thompson Rd, Decatur, TX 76234
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Candlewood Suites Decatur Medical Center
Ranked #4 of 13 hotels in Decatur
4.0 of 5 stars 9 Reviews
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9 reviews from our community

    Trip type
Traveller rating
    6
    1
    0
    2
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Date Rating
Central California
Senior Reviewer
8 reviews 8 reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 13 May 2012

My review stands but something odd. Around the entry way, lobby , store, gym of this place is trash...it almost looks planted. When I came in last night I just thought they had been super busy even though I didn't see any customers, this morning same story. Even though front desk workers just sitting there with nobody around. If I... More

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USA
Senior Contributor
24 reviews 24 reviews
Reviews in 16 cities Reviews in 16 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 16 April 2012

I'd love to leave a raving review of this hotel simply to support the housekeeping staff. They do an amazing job. This hotel is immaculate. The ammenities are also remarkable. Unfortunately, the goodness ends there. We stayed here with a group and were supposedly given a group rate. Only to find out later, we were given a rate about $45.00... More

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Decatur, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 March 2012
1
person found this review helpful

Overaal my stay at candlewood was excellant. The staff is very friendly and willing to help with anything you might need.

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Conroe, Texas
1 review
5 of 5 stars Reviewed 2 March 2012

We choose to stay at Candlewoods cause it was close to the hospital. Staff was so friendly & helpful. The rooms were excellent (more than we expected). The front desk lady gave us a tour an we just couldnt believe there was a grill out back on the patio for the guest to cook out, an the rooms have a... More

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Lubbock, Texas, United States
Senior Reviewer
9 reviews 9 reviews
Reviews in 9 cities Reviews in 9 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 27 November 2011

This motel was immaculate. So, I was disappointed when the front desk staff was indifferent, and unfriendly. The girl who checked us in on a Saturday afternoon never welcomed us or said two words. The girl who checked us out Sunday morning never said thank you for staying there.

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BigJake48, Director of Sales at Candlewood Suites Decatur Medical Center, responded to this review
28 November 2011

Thank you for your comments and we appreciate and value your feedback. Be rest assured this will be brought to the attention of the Front Desk team. We hope you will visit Candlewood Suites Decatur again soon!! More

Lubbock, TX
Top Contributor
103 reviews 103 reviews
Reviews in 26 cities Reviews in 26 cities
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed 11 November 2011

The motel was in tip top shape. Everything was nice and new and comfortable. The front desk girls weren't very friendly however. But the hotel was nice and clean, well-appointed, and pristine.

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Signal Hill, California
1 review
5 of 5 stars Reviewed 3 October 2011

In my 30 plus yrs of business travel - this is one of my top five motels for accomdations at a very resonable price. They went out of their way to make sure we had what we needed when we needed it. Their internet NEVER went down which in its self speaks volumes. Nick and his crew were very professional... More

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BigJake48, Manager at Candlewood Suites Decatur Medical Center, responded to this review
17 October 2011

Thank you so much for your review of the Candlewood Suites Medical Center. As a leader of the extended stay we strive not only to meet but exceed guest Expectations by delivering out standing customer service. The staff and I want every guest to feel that Candlewood Suites is "HOME away from HOME" I would like to thank-you for your... More

Griffithville
1 review
5 of 5 stars Reviewed 12 July 2011

I loved my stay the staff is great all the girls on front desk were fabulous!! I have stays at times for 2 and 3 weeks at a time my stay was the best I have ever had at a hotel and I will be back every time I am in Decatur. I loved the free laundry and all the... More

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BigJake48, Director of Sales at Candlewood Suites Decatur Medical Center, responded to this review
2 August 2011

Thank you for your review of the Candlewood Suites - Decatur Texas. It is our goal to not only meet but to exceed all guest expectations. We thank you for your kind comments!! We hope to see you soon. More

Decatur, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 11 July 2011
1
person found this review helpful

My company put me up in the La Quinta across the street and i got moved over here and am so happy i did. The desk clerks are very nice and helpful. i like the full refridgerator and kitchenette. I will look for a candlewood suites when i go on vacation later on this summer! The pool and hot tub... More

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BigJake48, Director of Sales at Candlewood Suites Decatur Medical Center, responded to this review
14 July 2011

Thank you so much for the GREAT review of the Candlewood Suites-Decatur Medical Center. The entire team is dedicated to providing all guests the best possible experience. Once again Thank you!! More

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Additional Information about Candlewood Suites Decatur Medical Center

601 W Thompson Rd, Decatur, TX 76234
Price range (per night):* 91 AUD - 124 AUD

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Candlewood Suites Decatur Medical Center
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