We don't usually stay in 5 star hotels. I am a bargain shopper and usually only get 4 star hotels. We have stayed in tons of resorts all over the US and Caribbean, and I have never stayed in a place that I liked more. Overall, I thought it was great. We only used the bathrobes once, so I'm not... More

This property reminds me of the Hotel Bel Air, if you have ever been there. Small, intimate, eclectic with a feel that is more like stepping into a large guest house vs a resort or hotel property. It resides in Turtle Creek which has lovely trails nearby and is close to shopping but not within walking distance. There truly is... More

We stayed over holiday week at the Mansion. Within 1 day it seemed that EVERYONE on staff knew our name and was more than helpful. Every need was immediately attended to. Hotel is quiet, very clean. Added advantage of free limo service to downtown restaurants. We wouldn't hesitate to return if in Dallas area. More

I enjoyed every aspect of this property, and I look forward to returning soon. The check-in was flawless; the service (and food) at both the bar and in the breakfast room were great; my guest room was very well appointed and had all of the creature comforts of a 5 star property, including a sound bar for an I-Pod, etc.... More

I have wanted to stay here for years and was somewhat worried that this hotel property was past its prime. My worries were unfounded because every aspect of our stay was glorious. The valet staff is the most efficient and professional that I have ever seen. The desk staff and concierge were welcoming, professional and accommodating. There was fruit, cookies... More

I have always wanted to go to the Mansion Hotel to their resturant. I live here in wonderful Dalls Texas as a transplant from Caslifornia. I made my reservation. What a delightful experience we all had. From the beautifully appointed dining room.... we ate in the garden veranda. Such elegance from the service to the delicious food choices. Thjis was... More

Would not return to this hotel . Old shower design required you to get in the shower to turn it on and no hot water available for 10 minutes. Staff said that we would just have to wait for the water to heat up . No apologies were given. Just that "it was an older building" . We have never... More

I was slightly tainted by my check-in experience and the state of the room, but my stay gradually got better. My check-in was not pleasant. I was staying 8 nights. I was checked in my a middle aged male manager at approximately 3:30 pm in the afternoon. Directly after I gave my name, I was about to ask for an... More

Words can't express how wonderful the complete experience was. The value was our greatest reward, which is saying a lot because the staff were amazing. I felt as if the way we were treated there was as all people should treat one another. Heavenly. Respectful, courteous, caring, attentive, and qualified. The staff was prepared and delivered exceptional service. It was... More