I have stayed at this hotel twice now while taveling for business. I think the service is great. They accomodate you however they can. All you have to do is ask. The staff is very friendly and always smiling. The rooms are very nice and spacious.
Thank you for your recent review. We are so pleased to hear that you had a "perfect" stay at our hotel. We hope you will stay with us again in the near future. Have a wonderful Memorial Day weekend!
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I am in Dallas four days for business. First of all, view from outside, this Hilton looks really great and has wonderful location to access many attractions in this area (especially dining and shopping!) The interior is also good overall. I think lobby has a great space for people to mingle.
After booking this hotel, I found out that parking...
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Thank you for taking the time to review your stay with us. We’re very sorry you experienced an undesirable stay and level of customer service. The issues you mentioned are not typical of our hotel and we are incredibly sorry for every inconvenience. Please contact us directly for further assistance with any of these matters. We appreciate you alerting us...
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Spent four nights here as part of a large business meeting. The hotel was beautiful, the food was very good, all the staff was super helpful and very professional. Max, the concierge, was the best. Room was very nice (yes, the bathroom is a tight fit), but it was nicely decorated and I felt the bed was very comfortable.
My...
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Thank you for your recent review of our hotel. We are glad to hear that you enjoyed your stay with us. At your earliest convenience, please contact our Director of Rooms, Anthony Baxter, regarding the chirping noise that you heard in your room. We would appreciate knowing what room you stayed in so we can investigate this noise. We hope...
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I was pleased with our recent stay at this hotel. I was a little concerned given the less than positive reviews.
The hotel is decorated in a contemporary style. Very open and large lobby. Nice warm brown tones. The pool area looked nice. Glass elevators have a nice view of the pool and ponds. The hotel is next to several...
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Thank you for your recent review of our hotel. We were sorry to hear that you found the bed in your guestroom to be firm. All our rooms are equipped with the Hilton Serenity bed, as this is a standard for all Hiltons. We hope you will visit us again in the near future. Thank you.
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My whole family (group of 8) stayed here for 5 days. Beautiful hotel, good location close to Galleria, the village and LBJ Freeway. Beautiful landscaping, with a pond, ducks and fountain. Service was outstanding !The staff are nice, helpful, friendly and knowledgeable. Phylicia at the front desk was super efficient. The room is beautiful, clean with a great view ....
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Thank you for your review of our hotel. We are glad to hear that Phylicia took such good care of you. She is an outstanding employee and we will pass on your comments to her. Our employees are always thrilled to hear from happy guests. We hope you will stay with us again in the near future. Thanks!
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I recently went to Dallas for a one day overnight trip and stayed at the Hilton Lincoln Center. The hotel is typical of what you would expect from a Hilton. Clean rooms, comfortable beds, typically business ammenities. The lobby is reminiscent of an art gallery or museum. Marble floors, open spaces, lots of glass. It is very well situtated, just...
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Thank you for your recent review of our hotel. We are so glad that you enjoyed your stay with us. When you stay with us again, when parking in our garage, please take the elevator to the first floor and that will take you to the lower concourse walkway that connects you directly with the hotel. By using this walkway,...
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This place is in an AWESOME location! It is right on 635 and across the freeway from the Galleria mall. Note that parking at the hotel is $14 per night, and it is charged directly to your room. The rooms are pretty standard in size and the amenities are great. Staff is friendly and helpful, and the property is kept...
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Thank you for your recent review. We are so glad you were happy with the location of our hotel, as well as your stay with us. We hope you will stay with us again in the future. Thank you.
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This is a very nice hotel, however, if you are flying into Dallas Airport to this hotel, you will may want to consider renting a car for your personal use. Also if you are not interested in renting your own vehicle, the hotel also provides complimentary shuttle within a 5 mile radius of the hotel and with the area you...
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Thank you for your recent review of our hotel. We are glad that you took advantage of our complimentary (3 mile radius) shuttle while you were staying with us. We hope to serve you again in the future. Thank you.
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Overall, we had a wonderful stay. The staff was friendly and helpful. The rooms and bathrooms were updated and very comfortable (modern by classy), and the blackout curtains were greatly appreciated along with the dual outlets on lamps. But the vanity area needs a vanity mirror with lamp (the ottoman suggests that I am suppose to apply makeup there, but...
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Thank you for your recent review of our hotel. We hope you will stay with us again the next time business or pleasure brings you to the Dallas area. Thank you.
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1.rooms: great decor, wedding is ni e. New and updated bathrooms. Marble floor and counters. 2. Bar : great service and drinks in the lobby level bat 3. Pool: big, plenty of chairs Overall great value
Thank you for your recent review of our hotel. We hope to serve you again in the near future. Thank you.
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