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Rosewood Crescent Hotel

4.5 of 5
400 Crescent Ct., Dallas, TX 75201 (Oak Lawn)
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Rosewood Crescent Hotel
Ranked #55 of 184 hotels in Dallas
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154 reviews from our community

Traveller rating
    81
    33
    21
    10
    9
See reviews for
Families
17
 
Couples
32
 
Solo
13
 
Business
57
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
houston
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
43 helpful votes 43 helpful votes
1 of 5 stars Reviewed 17 May 2013

This usually excellent property has hit on hard times. Rooms are tired and dirty, service levels have deteriorated and due to a lack of soundproofing, neighboring loud construction interferes with sleep. I would avoid this former 5 star property until management addresses a lackluster staff and a rehab of rooms and public areas takes place.

Was this review helpful? Yes 2
RosewoodCrescent, General Manager at Rosewood Crescent Hotel, responded to this review
20 May 2013

Dear whatacrock, We do appreciate you giving us your feedback from your most recent stay with us. I am very sorry to read that your stay with us was a dissapointing one. We are in the process of undergoing some renovation work in the near future. As far as the service from our staff, I would like to personally apologize... More

1 review
5 of 5 stars Reviewed 14 May 2013

I'm in Dallas quite often visiting my sister. We have had the opportunity to stay at the Crescent our last few visits. The staff is always eager to help and accommodates our requests. We have especially enjoy the pool, spa and fitness areas! The Rosewood Crescent has set a new standard of service for my family!

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RosewoodCrescent, General Manager at Rosewood Crescent Hotel, responded to this review
20 May 2013

Dear Famongo, Thank you very much for taking the time out of your schedule to give us your valuable feedback. We pride ourselves on our service and I am glad that the staff were able to make your experience a great one. I will be sure to share this with them and we all look forward to welcoming you back... More

Atlanta
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 9 May 2013

I spent 4 days at the hotel in May and had a wonderful experience. The entrance and lobby are just gorgeous. The hotel has a French feel and is very bright and sunny. My room was nicely sized with a desk, 2 chairs and another chair for relaxing. The bed was comfortable and the linens were nice. I especially liked... More

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Charlotte, North Carolina, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 9 May 2013

This is a gem of a hotel. I have a son at SMU so I go to Dallas regualrly. This is 80's Texas decadance at its best. The hotel has not been updated because it hasn't needed it. I don't think it has had a lot of wear and tear. Huge lobby lots of marble, friendly accomodating staff, not very... More

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RosewoodDallas, General Manager at Rosewood Crescent Hotel, responded to this review
13 May 2013

Dear jlj728, Thank you for taking the time to share your experience at Rosewood Crescent Hotel. I am truly pleased to hear that you enjoyed the hotel accommodations and amenities – especially the fitness center. We strive to ensure that each of your experiences is a pleasant and memorable one. We hope to welcome you back to Rosewood Crescent Hotel... More

Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 8 May 2013

I was here on business for six nights. I was very pleased with the service - friendly and helpful. Room service was prompt etc. The food at The Conservatory was average for the price and a bit slow if you sat outside but still perfectly pleasant and helpful. I didn't eat at the other venues. The decor/style was nice but... More

Was this review helpful? Yes 1
RosewoodDallas, General Manager at Rosewood Crescent Hotel, responded to this review
13 May 2013

Dear cozzawk, Thank you for taking the time to share your experience. I am delighted to learn that, for the most part, we were able to leave a positive and lasting impression during your visit. I am pleased to hear that you received friendly and helpful service and that you enjoyed room service and your meals in the Conservatory. By... More

Huntington, New York
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 May 2013

Stayed at the Crescent in mid-April. I really liked the hotel. It was quiet, reserved, very pretty. My room was lovely. I appreciated that there was a separate vanity area with a bench where I could put on my makeup and do my hair. The little balconette was just lovely - wished my hubby was with me for that because... More

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RosewoodDallas, General Manager at Rosewood Crescent Hotel, responded to this review
13 May 2013

Dear Suzanne746, Thank you for taking the time to share your experience at Rosewood Crescent Hotel. I am delighted to learn that you found the room amenities lovely and accommodating. Our goal is to provide you with exceptional service and to ensure that each of your experiences is a pleasant and memorable one. We hope to welcome you back to... More

San Antonio, Texas
Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 14 April 2013

In March 2013, I stayed at hotel Zaza, and was not very impressed. In April 2013, I returned to Dallas, and decided to try out the Crescent which is located across the street. Main Points at Crescent: *Good service (Zaza is lacking here) *The hotel itself is very nice and clean *The rooms are spacious and offer outdoor balcony *Fitness... More

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See 4 more reviews by LolaGlass for Dallas
RosewoodDallas, General Manager at Rosewood Crescent Hotel, responded to this review
25 April 2013

Dear LolaGlass, Thank you for taking the time to share your experience at with us. I am delighted to learn that, for the most part, we were able to leave a positive and lasting impression during your visit. Our goal is to provide you with exceptional service and to ensure that each of your stays is a pleasant and memorable... More

Dallas, Texas
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 12 April 2013

My husband & I celebrated my 36th Birthday here the weekend of April 5th. We live in Dallas and I wanted to have a simple romantic local "Stay-cation" for my Birthday retreat. Every-other month we select a local Hotel in the DFW metroplex to spend the weekend at. For MONTHS I had been looking forward to our stay at the... More

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See 2 more reviews by Chocol8Lover for Dallas
RosewoodDallas, General Manager at Rosewood Crescent Hotel, responded to this review
25 April 2013

Dear Chocol8Lover, Thank you for taking the time to share your experience with us. Our goal is to provide exceptional service and to ensure that each visit is a pleasant and memorable one. By reporting the issues you experienced during your stay, you have helped us enhance the reputation that we strive so diligently to uphold. I hope you will... More

texas
Senior Contributor
47 reviews 47 reviews
36 hotel reviews
Reviews in 28 cities Reviews in 28 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 6 April 2013

was in town to complete one of the rock and roll 1/2 marathons. stayed here. have stayed before. i am always impressed with the service and the quality of the hotel. very nice. the marble workings and the overall care is very well done. i had a chance to stay in one of the sweets. very roomy and comfortable. would... More

Was this review helpful? Yes
RosewoodDallas, General Manager at Rosewood Crescent Hotel, responded to this review
25 April 2013

Dear shark4rk, Thank you for taking the time to share your experience at Rosewood Crescent Hotel. I am delighted to learn that you enjoyed the service and dining at the property. I sincerely hope you had a successful run at the Rock and Roll Half Marathon! Our goal is to provide you with exceptional service and to ensure that each... More

Senior Contributor
21 reviews 21 reviews
21 hotel reviews
Reviews in 16 cities Reviews in 16 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 24 March 2013 via mobile

The Crescent is a beautiful hotel located in a convenient area. I experienced great service, had a comfortable and quiet room and didn't have any trouble with the water pressure. I don't know why there are a handful of bad reviews on this property. I thought it met the Rosewood standard. I would stay here again in a second and... More

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Additional Information about Rosewood Crescent Hotel

Also Known As:
Rosewood Crescent Court Dallas
Rosewood Crescent Court Hotel Dallas
Crescent Hotel Dallas
Address: 400 Crescent Ct., Dallas, TX 75201
Phone Number:
Region: United States > Texas > Dallas > Oak Lawn
Amenities:
Bar/Lounge Business Centre Fitness Centre Children Activities Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Romantic Hotels in Dallas
#23 Luxury Hotels in Dallas
#50 Business Hotels in Dallas
Price range (per night): 261 AUD - 487 AUD
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
Large, modern-style hotel comprised of ten types of Italian and Spanish marble. ... more   less 
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Rosewood Crescent Hotel
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