I recently stayed at the Doubletree by Hilton Dallas Market Center and booked this hotel because of the great weekend price of $68 bucks a night prepaid. I have read some decent but mixed reviews online but for a short weekend stay in Dallas, I felt that it wouldnt be an issue.
Rooms: The rooms were ok. The bed most...
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Thank you for your feedback it will definitely help as we continue to push for improvements to the area.
Some restaurants in the area that you may have missed: of course there is the Denny's and Bucks Prime accross the street, 1 and 2 blocks away is the Purple Onion, Subway, Mama's Daughter, Media Grille, and The Nana, with complimentary...
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Extras like a cookie at check in, water bottles delivered to your room as a welcome, and free Internet access make all the difference. Comfy bed, nice furnishings.
Thank you for selecting the Doubletree by Hilton Dallas Market Center and taking the time to share your experience ith others.
We will continue to work hard to keep your confidence in our property and Hilton Corporation.
Cleveland Evans
Assistant General Manager
Doubletree by Hilton Dallas Market center
214-742-6345 Phone
cleveland.evans@hilton.com email
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I wanted inexpensive lodging for a trip that was a family intervention of sorts. Not certain of what would be convenient, I chose this area close to downtown. This property is noticeably older with creaky elevators but has refurbished and clean rooms. Staff was friendly and helpful. I found the hotel overall passable......with the exception of the loud construction next...
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Good day,1966Sunshine,
Thank you for your review it is helpful as we continue to improve our service and the city of Dallas continues to grow and yes we are experiencing some of those growing pains.
We did work with the construction company to move their start time back to 7AM and stop by 7PM, the dust situation has also been...
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I recently stayed at the property on a 5 day trip to Dallas. The hotel is about a 5-7 minute drive to downtown Dallas and the hotel provides a free shuttle service to most places as long as they are within a 3 mile radius of the hotel. The shuttle goes and picks up on the half our and must...
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Jackie G,
Thank you for taking the time to give your feedback this is very helpful.
We do work to insure that our team members are versed on what is available to our guests in the city and staying current on special events, they are encouraged to use and have access to the internet to assist with this task.
Thank...
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There are MUCH better options in the area. While recently renovated, it feels old, run down and dirty. The general room lighting is headache inducing, dim. The front desk staff is rarely at the desk. View from the room. . . . miserable.
Complementary HHonors breakfast. Where is the staff? Nobody to greet me, seat me. Finally, just sat down...
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Good day, BoingATL,
Thank you for your quite disturbing to read feedback, it will most definitely cause to us to review all areas of our property and come up with some action plans to improve our service and our product.
Cleveland Evans
Assistant General Manager
Doubletree by Hilton Dallas Market Center
214-742-6345 Phone
cleveland.evans@hilton.com
More
A bit off the beaten path but convenient to downtown Dallas, this older property has refurbished and clean rooms and overall good service. While the old building creaks and groans at times, I found the hotel overall efficient and reasonable. AC units are marginal and noisy at least in my room. Construction next door awakens light sleepers at 6am. The...
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Fazzone,
Thank you for your feedback we are in the process of addressing the 2 items that you mentioned, we have been successful with the construction company in moving back their start time by an hour and we are addressing the AC.
Thank you again,
Cleveland Evans
Assistant General Manager
Doubletree by Hilton Dallas Market Center
214-742-6345 Phone
cleveland.evans@hilton.com Email
More
The hotel lobby was inviting. The staff pleasant and courteous. Rooms were clean. The beds were extremely comfortable. The hotel staff went all out for our conference and provided a reception the first night. It is definately a hotel for business and pleasure.
Asia Sue,
Thank you for sharing you experience with our hotel on TripAdvisor, we look for ward to maintaining that level of service on your next visit to Dallas.
Cleveland Evans
Assistant General Manager
Doubletree by Hilton Dallas Market Center
214-742-6345 Phone
cleveland.evans@hilton.com Email
More
Clean rooms, attentive service, friendly front desk personnel, good meeting facilities, good food.
We were in Dallas for one night for a visit to Baylor University Cancer Center. This hotel was close to where we needed to be. The rooms are a little older but our room was clean. The hotel provides a shuttle and we requested to be taken to meet a friend at a local restaurant. The person on duty at...
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Stayed at this hotel for a family wedding. We returned from the wedding only to find out that our room was not cleaned. We had to call the front desk to get fresh towels. When we checked out I told the individual at the front desk that the room was not cleaned. He said - oh, well, despite that was...
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