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Adolphus Hotel

4.0 of 5
1321 Commerce St., Dallas, TX 75202
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Adolphus Hotel
Ranked #12 of 184 hotels in Dallas
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1,249 reviews from our community

Traveller rating
    798
    257
    99
    54
    41
See reviews for
Families
152
 
Couples
430
 
Solo
108
 
Business
415
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Smithfield, Rhode Island
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 23 May 2013 NEW

This hotel is absolutely GORGEOUS, staff was great extremely accommodating but the hotel is FILTHY FILTY FILTHY! Rooms and hallways were dirty. The room was so dirty there was poop on my toilet seat! If it wasn't soooo late when I checked in I would have demanded another room. I call front desk to tell them about the toilet and... More

Was this review helpful? Yes 1
See 2 more reviews by Stacey C for Dallas
Huntsville, Alabama, United States
1 review
5 of 5 stars Reviewed 22 May 2013 NEW

What a fun experiece to stay in Dallas at the Adolphus, if you enjoy feeling like royalty! I wanted to take the entire staff home with me. It is in walking distance of most activities in Dallas, or if you don't feel like walking a private town car will take you there and pick you up! Room service is the... More

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Orange Co. CA
Contributor
14 reviews 14 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 21 May 2013 NEW

Really nice hotel, excellent staff and a nice change of pace from your HIltons and Marriotts. Stayed here for a conference for 3 days. I was pleasantly surprised with a corner room which was very roomy - although my colleagues also mentioned that their rooms on various floors were also larger than expected. It was hot and humid during our... More

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1 review
5 of 5 stars Reviewed 19 May 2013 NEW via mobile

We loved our stay at the Adolphus Hotel. They treated us like a king and queen. From the valet service to our beautiful room. When we returned for the evening our bed had been turned down and a delightful plate of chocolate strawberries and crackers left to set the mood.

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DavidDavis, Director of Public Relations at Adolphus Hotel, responded to this review
21 May 2013

Dear Guest, How kind of you to share your recent experience at The Adolphus. Our staff wants everyone to feel like royalty, and they are delighted that you left with such happy memories. All of us look forward to your return. Warmest regards, David More

Bath, United Kingdom
Senior Contributor
21 reviews 21 reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 15 May 2013

The Adolphus was a bit different from the majority of places where I have stayed for business in the US. As a European, I find US business focussed hotels mostly very similar - if you asked me to name the hotels I stayed in a couple of years in the US, I probably couldn't tell you without some prompting. However... More

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See 3 more reviews by Barstool12 for Dallas
DavidDavis, Director of Public Relations at Adolphus Hotel, responded to this review
16 May 2013

Dear Guest, We appreciate your international perspective and your kind words about The Adolphus. Your points are well taken, and you can be sure that we will be addressing these shortcomings in future renovations. Thank you for sharing your thoughts. We are most grateful for your business. With kindest regards, David More

1 review
1 of 5 stars Reviewed 14 May 2013

At 3am I woke up thirsty and realized that only scalding water was coming from all the water stickers. Shower and sink. I didn't dip my hand in the toilet to check that. I left watee running and it got hotter. They sent maintenance and he did something then flushed the toilet a few times and the cold water returned.... More

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DavidDavis, Director of Public Relations at Adolphus Hotel, responded to this review
16 May 2013

Dear Dave, We are reviewing the engineering logs to determine which guestroom you stayed in. The maintenance engineer was incorrect and was not following our protocol. The angle of a blower would obviously not affect the coldness of the air. A properly working air-conditioning unit will quickly cool any size guestroom, including our very large luxury suites. Please accept our... More

Huntsville, Texas
Top Contributor
57 reviews 57 reviews
16 hotel reviews
Reviews in 18 cities Reviews in 18 cities
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 13 May 2013

I stayed one night on the supposedly haunted 19th floor. No weird sounds or feelings, just a comfortable but somewhat worn room. The bed was soft and comfortable and the room large. A single window faced the inner courtyard, so there was no view. There appeared to be very view other guests, which may limited number of staff. The only... More

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See 2 more reviews by DavidMcTier for Dallas
DavidDavis, Director of Public Relations at Adolphus Hotel, responded to this review
15 May 2013

Dear Mr. McTier, Thank you for letting us know about your stay. Please accept our apologies for disappointing you in the way you describe. As mentioned elsewhere, The Adolphus is not and has never been haunted. Kind regards, David More

Waco, Texas
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed 13 May 2013

My husband and I stayed there for Mothers Day. It was reccomended we take their car to a nice breakfast place. They dropped us off after waiting 20 mins for the car to take us, which was sort of ok. Then the problem occured. We waited 45 mins for them to pick us up. We called 2xs and each time... More

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DavidDavis, Director of Public Relations at Adolphus Hotel, responded to this review
15 May 2013

Dear Guest, Thank you for your kind compliments about The French Room at The Adolphus. Again, please accept our apologies for the poor car service. We understand why you will be staying elsewhere. Maybe, in time, you can forgive us. Sincerely, David More

Louisiana
Senior Contributor
35 reviews 35 reviews
28 hotel reviews
Reviews in 19 cities Reviews in 19 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 12 May 2013

We spent a fabulous weekend at this hotel. Rooms were spacious, water pressure was great, staff was friendly, and the bed was comfortable. The elevators are small, but we never had to wait long at all for one to take us up or down. Truly great experience and we'll stay here again.

Was this review helpful? Yes
See 8 more reviews by Hniki234 for Dallas
DavidDavis, Director of Public Relations at Adolphus Hotel, responded to this review
13 May 2013

Dear Guest, You are most kind to share your wonderful experience at The Adolphus. We are sincerely grateful for your praise. Warm regards, David More

The Netherlands
Top Contributor
58 reviews 58 reviews
28 hotel reviews
Reviews in 34 cities Reviews in 34 cities
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 11 May 2013

The Adolphus hotel is a landmark and we like these kind of historic hotels very much. The rooms in the Adolphus are however in our opinion very much in need of a drastic refurbishment. We have some other remarks about our stay, especially concerning the events prior to our stay. =When we made the reservations more than six months ago... More

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See 4 more reviews by Featherfox for Dallas
DavidDavis, Director of Public Relations at Adolphus Hotel, responded to this review
13 May 2013

Dear Guest, We are very sorry we disappointed you. Your feedback is invaluable in addressing what happened with our staff. Thank you for letting us know. Kind regards, David More

 
 
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Additional Information about Adolphus Hotel

Address: 1321 Commerce St., Dallas, TX 75202
Region: United States > Texas > Dallas
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Pets Allowed Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #12 of 184 hotels in Dallas
Price range (per night): $139 - $305
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
The Adolphus hotel is an urban classic, with Lone Star tradition and cosmopolitan style. Travel + Leisure readers voted it one of the top 10 large city hotels in the Continental U.S. and Canada. The latest Zagat Survey ranks the hotel's French Room the #1 restaurant in Dallas for food, decor and service.Main Street entertainment and nightlife just outside our doors! ... more   less 
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Adolphus Hotel
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