We checked into the Sheraton after a long, cold, and windy day at the rugby pitch -- so we were red-faced, windblown, and dressed like we'd been at a sporting event all day! The front desk staff was superb. Very polite, attentive, and we were happily surprised when we got rooms on the 31st floor, with an amazing view of... More

i stayed at the dallas sheraton from saturday through tues Feb 7, 2012 for a conference. I was on the 9th floor. The room was lovely - very clean and the bed was incredibly comfortable with plenty of pillows. Each and every time I went in and out of the hotel, whenever i saw ANY staff - they always greeted... More

Do not stay here if you plan to sleep. I called the front desk about people partying in the hall after midnight. After multiple calls , security finally arrived. A man and woman stumbled off the floor, the woman draped herself on the security man and asked who complained . Security actually pointed to my room. I couldn't believe it... More

Hectic times, long lines, wide range of expectations - all of these can easily distract a check-in service representative or get them off their game. Next time you are in Dallas at the downtown Sheraton, watch for Front Desk Associate Edin Redzik. He will be professional, polite and energetic - and he will do so while being personable and caring.... More

I recently attended a conference and had a room at the Sheraton Dallas. During the night I took ill with what turned out to be bronchitis and a touch of pneumonia. I went to Baylor University hospital ER (excellent care btw) after 5 hours I returned to my hotel room. I called down first thing in the morning to ask... More

Road warriors dream hotel! Very attractive SPG property. great staff. great gym. If you are a SPG member, there is the new club lounge in center tower. The restaurant has excellant food. The bar is a good place for a drink. Even the gift shop is a good experience. The one thing that needs work is the lighting in the... More

Most hotel bars are lame, but not Draft at the Sheraton Dallas! It's a big time sports bar with the right kind of atmosphere and hospitality to make you feel like you're at your local pub! And with a full bar, killer drinks, and excellent service from Serbando (be sure to roll the R!), you may want to stay an... More

This was my second visit to the hotel in 6 months. I was treated like a special guest by the staff (registration, bell, concierge). the room was very clean, comfortable and inviting. The food in the restaurant was very good ( the bar-b-q sandwich for lunch was so good I had again the second day). the conference room we used... More

This was a Friday night stay therefore a part of the weekend deal and not the rushing weekday business travellers... So on Saturday morning the housekeeper on our 21st floor of the North Tower came and loudly "rapped" on our room door with a key or other hard object yelling “HOUSKEEPING”. We had not set our alarm but had suddenly... More