I called this hotel before making my reservation to request an early check in. As an Elite Diamond member with this chain they said no problem. When I got to the hotel I was acknowledged by Melissa who was unfriendly and her demeanor was not interested in guest satisfaction. She told me that check in was at 3pm no exceptions.... More

I booked this hotel after reading good reviews but was disappointed. Check in was fast and easy and the room was big enough, was clean and the beds were comfortable. The air conditioner was very noisy. The worst thing was every time you walked past the chest with the TV the floor shook. You could even hear when the people... More

When I approached this hotel, I was surprised it had a contemporary design to it being it was in the rural part of texas. I liked the exterior design and the lobby had a modern feel to it, however, once in the room I was somewhat underwhelmed. It was clean and nice, but the decor looked a little sparse and... More

It's a shame with this hotel. You can tell it's fairly new but nothing is cleaned well. Floors need mopped near the front desk. Breakfast area is unkept and filthy. No one attends it. I was scared to eat anything due to the uncleanliness present where ever you look so I opted for a bowl of ceral. I had raisin... More

This is the most unusual arrangement for a Comfort Inn that I have seen-very inconvenient. No guest rooms are on the first floor. Limited parking (no Accessible Parking ) next to entrance-others must park at the bottom of a hill and take a long ramp up. I was tired after making three trips up the ramp and then taking the... More

We won't be staying here again! Thankfully, this was only a one-night stay. When we checked in, the maid was still cleaning. We waited, and after she was gone we started noticing hair and dirt on the bathroom floor, an unswept carpet, furniture upholstery that looked like someone with soiled shoes had walked on it. The kicker was when we... More

Great accommodations. Within walking distance of a fabulous Mexican restaurant as well as a steak house. Some covered parking. Everything very pleasant. Room was larger than some. Convenient to I-10. Clean rooms, staff friendly and helpful.

As a former hotel manager I know what to expect when I check into a hotel. This hotel is very modern and sleek but not well taken care of. It was obviously not designed as a Comfort Inn, looks like it might have been a Best Western to begin with. The elevator looked like someone threw up in the corner... More

Right off of interstate 10 in Columbus Texas, almost half way between Houston and San Antonio, couldn't ask for a nicer, cleaner more comfortable place to stay for a night or a week! Staff was great, very helpful and accommodating. And the value vs price is unbelievable for a hotel that nice, just $89/night for a King room, and the... More