over the telephone nice and helpfull in person rude, reception had a bad smell with plunge in plain view, next to breakfast area receptionist was coming out of a closet area, not willing to show rooms since we had make prepaid reservations with AMERICAN AIRLINES we tought maybe room could be better that reception, but not show. careless for customer... More

My aunt has reservations set up at the hotel for guest coming in town for her wedding in March.I called to find out information about the cost and to see if I was calling the right hotel. The lady that answered the phone was yelling at me constantly saying the address of the hotel.She never quoted me a price due... More

We were attending a basketball tournament in the area and had reservations at the Ramada in Cedar Hill. Some of the parents were not able to make it down for the start of the first game so we brought some of the kids down early with us. We get to the hotel to check in. We checked in and we... More

I have stayed at the hotel several times on business. The staff is excellent and the service is great. The hotel provides free internet access throughout the hotel (wireless and internet ports), outdoor pool, and a wonderful continental breakfast. Why pay an extra $30-$40 elsewhere for the same amenities? Now I see what they mean by "Stay Smart."

The person who wrote the positive review was either at another hotel or high on something. The concept of customer service doesn't exist at the Ramada Limited in Cedar Hill. The first problem was when no lights came on when I flipped the switch near the door. After fumbling in the dark to find a working light (3rd one worked),... More

Apparently I dont know what the other customer was talking about. This hotel was the best one I have ever bin to in my life !!! The quality was awesome. The owners were very helpful . The pools were just as clean as any pool should be. I had a great time at this hotel and I bet you will... More

The customer service here was lacking greatly! It is in a convenient location and the rooms were not bad, however, that is where the positives end! The husband and wife who apparently run the hotel are unbelievably rude. My family and I got on our swimsuits at the end of a 101 degree day to go cool off in the... More