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BEST WESTERN Southgate Inn

18658 Interstate 35 South, Buda, TX 78610
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BEST WESTERN Southgate Inn
Ranked #5 of 5 hotels in Buda
3.0 of 5 stars 23 Reviews
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23 reviews from our community

    Trip type
Traveller rating
    6
    2
    1
    2
    12
Date Rating
kingsville texas
1 review
5 of 5 stars Reviewed 13 April 2012

Best Western Souhgate Inn, was a very nice and clean enviornment. I was impressed with high quailty of hospitality displayed. First impressions make a difference. The rooms were clean and very well kept. and the beds slept like clouds of cotton. The grounds were were clean and displayed a serene enviornment of safety. The Best Western Southgate left a lasting... More

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Robby Patel, Manager at BEST WESTERN Southgate Inn, responded to this review
19 April 2012

Dear Sir, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. I'm sorry to... More

Dallas, Texas
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 26 March 2012
1
person found this review helpful

Hardly any guests in the hotel this Sat. night, but was given a room on the ground floor facing the front of the hotel where the big lights illuminating the hotel shined right into my window. The room did not look or smell fresh. The sheets were rumpled, the towels were frayed, the carpet needed a serious vacuuming. My Sunday... More

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bwSouthgateInn, Webmaster at BEST WESTERN Southgate Inn, responded to this review
30 March 2012

Dear Guest, Thank you for choosing BEST WESTERN Southgate Inn for your recent stay in our area. Thank you for giving us a review, it is very much appreciated. Upon receipt of your review, the following steps were taken: • Management was approached about the possibility of better marking the entrance so that it would be easier for our valued... More

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Ramat Gan, Israel
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 March 2012
1
person found this review helpful

We were 3 nights in this hotel. The staff were friendly. The big broblem with this hotel is bad maintenance and poor cleaning of the public area. the breakfast was very poor and thier was'nt any staff in the breakfast room that clean and keep fulfil the food that finished. the old carpet make difficult to keep good smell in... More

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bwSouthgateInn, Webmaster at BEST WESTERN Southgate Inn, responded to this review
6 March 2012

Dear Guest, Thank you for choosing BEST WESTERN Southgate Inn for your recent stay in our area. Thank you for giving us a review, it is very much appreciated. Upon receipt of your review, the following steps were taken: • Housekeeping and maintenance received additional training in the level which they are meet in cleanliness and functioning of equipment as... More

Georgetown, Texas
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 11 December 2011
2
people found this review helpful

On Dec 9th 2011We received horrible service from the Best Western in Buda Texas. We checked in around 5:30pm put our things in the room and then went out for dinner. While at dinner we found out that my wife's mother had been rushed to the hospital. We returned to the hotel (around 7) to collect our things and I... More

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bwSouthgateInn, Webmaster at BEST WESTERN Southgate Inn, responded to this review
5 March 2012

Dear Guest, Thank you for choosing BEST WESTERN Southgate Inn for your recent attempt to stay in our area. I am so sorry about your mother-in-law and sincerely hope that she is better now. Thank you for giving us a review, it is very much appreciated. Upon receipt of your review, the following actions were taken:: • The owner received... More

Baytown, Texas
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 October 2011

I wasn't expecting much when I booked this room with short notice. I was lucky to even get a room because I was there the weekend of SXSW and there weren't many rooms still available. I was pleasantly surprised when I walked into our hotel room! The place was very clean, the furnishings were great and the bed was extremely... More

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Norfolk, Ne
Top Contributor
67 reviews 67 reviews
Reviews in 22 cities Reviews in 22 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 7 September 2011
1
person found this review helpful

This is an older Best Western that has minimal cleanliness. Upon entering the bathroom in our room 304 we found a wash rag from a previous guest hanging on the shower curtain rod, and a bottle of conditioner sitting on the shelf in the tub surround. Nice large flatscreen and refirg and microwave. A/C worked. Bed had 3 really small... More

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See 4 more reviews by NVI_Owner for Buda
bwSouthgateInn, Webmaster at BEST WESTERN Southgate Inn, responded to this review
17 September 2011

Dear Guest, Thank you for choosing BEST WESTERN Southgate Inn for your recent stay in our area. Thank you for giving us a review, it is very much appreciated. Upon receipt of your review, the following actions were taken: • Housekeeping received additional training regarding the level of cleanliness required of them as our employees. • Breakfast staff received additional... More

Houston, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 August 2011
1
person found this review helpful

I recently stayed at this best western on my last trip to Buda for 2 nights. The rooms where clean, comfortable the beds are awsome to die for slept like a baby!!. This is one of the best best westerns I have stayed in the staff was friendly and helpful. I like most was skeptical after the negative reviews I... More

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Royse City, Texas
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 19 April 2011
2
people found this review helpful

Absolutely AWFUL. No internet in the room as advertised, no effort to fix, would not discount room, plumbing was bad and leaky, faucet in shower FELL OFF when attempting to shower, clerk/manager made no effort to accomodate. DO NOT STAY HERE.

Was this review helpful? Yes
bwSouthgateInn, Webmaster at BEST WESTERN Southgate Inn, responded to this review
26 May 2011

Dear Guest, Thank you for choosing BEST WESTERN Southgate Inn for your recent stay in our area. Thank you for taking the time to give us a review, it is greatly appreciated. Upon receipt of your review, the following steps were taken: 1) Management staff received additional training in the courteous manner in which they are to treat our valued... More

Wichita Falls, Texas
2 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 19 March 2011
1
person found this review helpful

Don't stay in this hotel, overpriced, room was HOT! Air conditioner was loud barely slept, stayed in Room 109, shower but no bathtub, shower curtain only, and it was 1 foot off of the ground so the water poured into the bathroom, went to front desk to ask for towels, told they would be delivered, never had anyone come to... More

Was this review helpful? Yes
bwSouthgateInn, Webmaster at BEST WESTERN Southgate Inn, responded to this review
26 May 2011

Dear Guest, Thank you for choosing BEST WESTERN Southgate Inn for your recent stay in our area. Thank you for taking the time to give us a review, it is very much appreciated. Upon receipt of your review, the following steps were taken: 1) Management and security staff were notified of the the missing lock on the back door. 2)... More

Dallas, Texas
1 review
5 of 5 stars Reviewed 17 March 2011

Both my (adult) daughter and I were at this location for virtually a week (Monday thru Friday). We were there to transfer her to a university in August 2011, and, to find her an apartment while in college. She and I were impressed with Mike's kindness and eagerness to assist and found him to be a sincere man. Robby also... More

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Additional Information about BEST WESTERN Southgate Inn

  • Best Western Buda
  • Buda Best Western
Address: 18658 Interstate 35 South, Buda, TX 78610
Price range (per night):* 117 AUD - 164 AUD

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BEST WESTERN Southgate Inn
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