We pulled into the hotel on Christmas Eve. The clerk was very nice and accommodated our request to move to a room closer to extended family. The room was clean. The beds and pillows were wonderful. On Christmas Day, the maid offered to clean our room, but I just asked for the trash to be taken out, hoping that would... More

at check in i was greeting great at night when i called to ask for web username password and to get ideas for restaurants, the over night clerk spoke and treated me with respect. the morning on another hand, after having problems with our bill i ask to speak with ramila patel whom on the business cards say in the... More

We were in town last week for the funeral of my mother and stayed at the Holiday Inn Express for 3 days. Although the staff was rude, the rooms were comfortable and the hotel is very new. On the third day, one hour before check out the manager pounded on our door and started accusing us of having an pet... More

Stayed there for my mother-in-law's funeral. We arrived to a cold welcome from the front counter staff to say the least. The room was adequate but it was never once serviced!!!!!!! When we went to the front counter to ask to have the room serviced we were told that the cleaning staff had already been sent home and that if... More

I stayed here for 3 weeks on a business trip. The hotel is clean, housekeeping was very nice, the staff were polite and the pool and hot tub were always clean. I recommended it.

There are a few Hotels’ in the city, but the Holiday Inn Express is the best by far. If you want a nice, comfortable stay, I highly recommend Brownfield’s- Holiday Inn Express. The rooms are huge and very clean. I slept in and did not have a chance to get breakfast, but I am sure the complementary breakfast would have... More

I used to live in Brownfield area and moved to Houston area, when we visit I cringe at the thought of having to stay anywhere other than with family. The hotel selections in this area are remeniscent of the Bates Hotel =) Yet at the Holiday Inn my family and I were PLEASANTLY surprised!!! Once you walk into the lobby... More

I travel all over the world, and always stay at the Holiday Inn, and have been really pleased up until this stay, this one in Brownfield Texas obviously is NOT family oriented and did NOT have one bit of good customer service!!! I spoke to the manager of a problem I had and she told me that I was more... More

Traveling for business and the front desk staff was so helpful and even let us borrow her phone charger. It is the little things that make Holiday Inn Express great. Received a goodie bag with treats and cookies and paper in the lobby. Breakfast was good and the bed was very comfortable.