The front desk personal were polite and the rooms decently clean but in the morning we had to throw away a bit of trash. Manager drives up to us and in a very rude and dramatic way questions us about our stay at this hotel and yells at us that we are filling up their commercial sized trash can with... More

Price was negotiated to a reasonable amount for a quick overnight. The room was clean and well appointed and the breakfast eggs and sausage tasty, although I miss the gravy. Pleasant staff. Fridge, micro, hot water although the pressure could have been better. They allow pets on the first floor. Coffee by the cup or pot is very good and... More

Customer service was good. Hotel hallways didn't smell great but the rooms were very clean. No TV remote had to get it from the front desk. Our 3 card keys never worked. Not bad for the price just not my favorite.

The hotel was well maintained except for the room ammenities, refrigerator and TV. The TV remote was intermittent and the TV itself had a buzz that was anoying. Refrigerator was missing a door rack. I must admit if it weren't for the fact my container needed to stay upright i would have never noticed. This is the first time in... More

My wife and I came to the area for my grandson's second birthday and we usually stay in the City View area but everybody was full so we stayed here. Room was clean, staff was nice. The lady at the front desk was wonderfull, extremly friendly and nice. The hotel has smoking rooms apperantly because you can smell it, but... More

I'm not able to rate the hotel because we never made it there. This is to rate the customer service at the hotel. I had reserved two rooms as we had 5 people traveling from California to North Carolina. Our vehicle broke down outside El Paso, Texas and it would have been 4am by the time we arrived at this... More

When we arrrived the front desk clerk was great. The first floor of the hotel was great. As soon as we stepped into the elevator things changed. My husband and I were the only two people in the elevator but the smell of cigarette smoke was so strong that there literally could have been someone standing there smoking. I just... More