I booked this hotel through hotels.com which gave it a 3 out of 5 stars, as tripadvisor has as of this review. I should have read the reviews more carefully! While the ladies at the front desk were quite pleasant to talk to, and generally helpful, my stay was marred by a few issues. First, the layout of the hotel... More

Reading the reviews of this hotel, I wasn't expecting anything better than a 2 star hotel. We went ahead and booked it however since it has the Holiday Inn name. I was pleasantly surprised to find the reception to be very friendly and the room to be very clean and modern looking. The beds and pillows were really comfortable and... More

We'd just stayed over at a completely horrid motel the night before arriving here. When we arrived, there was a huge amount of construction taking place in front of the hotel (as well as for miles down the road too - affecting all of those hotels and businesses). Soooo - I was a bit uncertain when we walked inside. I... More

Full disclosure: I stayed at this particular HI compliments of American Airlines when I volunteered to be bumped from an oversold flight. It was sufficient, but not a hotel I’d pay to stay in. On the surface, this property seems quite new and well appointed. But that’s all it is, a veneer of niceness. A façade. Despite its newness and... More

The reception staff was very pleasant, so I had high hopes (even though the driveway was a disaster). Unfortunately, when we got to the room, we were hit with a horrible mold smell. That, combined with the lumpy pillows and sheets that were pilled made for an unpleasant night. Lastly, no express checkout receipt (it was a personal stay, so... More

Looked at three rooms before finding one with a suitable tub. Bathtubs had been painted during the renovation and were chipping fairly bad. Having recently undergone a renovation, we were glad to book the hotel at a great rate. Unfortunately, horrendous road construction on all the surrounding highway on-ramps and terrible customer service, not to mention the curious sewage smell... More

This Holiday Inn was supposed to be new, but you could have fooled me. The toilet didn't flush right, there was no hot water, and the elevator closest to our room on the fifth floor broke down. The "new" double bed already had a dip in the middle and my husband and I kept rolling into each other all night.... More

Well this Holiday is NOT American owned or operated. It's clean and comfortable but some of the staff need customer relations lessons as does the owner. The lady I spoke with, Hannah, was fantastic and she really knows how to bring the business in. She's professional, polite, courteous and very smart when it comes to meeting the customers needs. There... More

My first impression of hotel and lobby were great but hallways both upstais and down needed to be vacuumed. Check in was fast and easy and shuttle driver was very nice and gave us directions to a couple of places. The rooms were very nice, spacious and clean. The carpet felt plush under my feet which was a bonus. The... More