We stayed here for two nights to attend a funeral. Thanks to Hampton Inn for providing a very good bereavement rate. That really helped our expenses. Room was small but adequate. After all, it was just a place to sleep and clean up. The breakfast was pretty good - much better than most places in this price range. Plenty to...
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Great place to stay. I have been here for weeks and the staff here make you feel at home. The cleaning staff does a wonderful job on my room every day. Many thanks to Michelle and Daniel... they go above and beyond what is expected.
Dear GMX320,
Thank you for taking the time to tell others about your "home away from home". The housekeeping department takes great pride in their work and it shows. I'll let Michelle and Daniel know they made such an impression, that you recognized them by name. At Hampton Inn - Springfield, we love having you here!
Safe travels,
Carol Ernst
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Ok, so if you look at my reviews you'll see we stay mostly in Hampton Inns. That is because we are Hilton Honors members. This one just 10 miles off Interstate 24 NW of Nashville is a hidden gem. The hotel was super clean and had abundant rooms. If you need to stay in the Nashville area and don't mind...
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Dear gbsinkers,
First of all, thank you for being such a loyal HHonors member! Since you really know Hampton Inns, your comment of a "hidden gem" means even more. I hope you had a chance to see our newly remodeled "Perfect Mix Lobby". This is just one of Hampton's new ideas to improve guest satisfaction! Our staff thinks we're "well...
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My only real complaint is that their wireless connection is snail's pace slow, i.e. well below 1Mbps - more like below 500K when I measured the download speed. Otherwise, the hotel is nice, attentive (fixed 2 problems I reported the first day), clean, and has an excellent breakfast buffet.
Dear JoeNC,
Thank you for taking the time to acknowledge the cleanliness and excellent breakfast our hotel offers. Hampton is always looking for ways to improve the guest experience. Any day now, their latest improvement in technology called "Stay Connected" will be installed. This will speed up the wireless connection that you mentioned.
We look forward to your return!
Carol...
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The staff is very friendly and has a great sense of humor to go along with a great hospitality. They work well as a team to make sure that the guest are serviced and the food prep was great. It really amazed me that they baked cookies for the guests at night.
Dear Tylan B,
We are delighted that you were so "amazed" with your stay that you took the time to share it with others. Caryle (the GM) is a wonderfully team leader and it shows in her staff. They really enjoy serving others and knowing that you were pleased with your visit. Please visit again soon, they will have you...
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I have stayed in this hotel several times and they always have the best service. They had hot cocoa/apple cider and fresh cookies last week. It really got me in the mood for the holidays while out on the road. Thanks Hampton Inn.
Dear Robert L,
Thank you for taking the time to let us know how we are doing. Caryle and her staff love the service they're in and continue to surprise our guest with their own "hamptonality". We want you to feel like family at the Hampton-Springfield.
We look forward to your return,
Carol Ernst
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Our stay here was pleasant, the room was nice but a little small for the price. The Staff and condition of the hotel is top knotch. The breakfast is what you would expect in quality but they were diligent about keeping it clean and stocked through the morning. There were also to go breakfast bags pre loaded available to grab...
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Dear sbmarks3,
Thank you so much for your great review of our hotel. We are pleased that you enjoyed your stay. We also enjoy our complimentary breakfast and work continually to make it a great experience for all guests. Coming soon...hot oatmeal with toppings you can choose from, just in time for winter.
Safe travels,
Carol Ernst
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From the moment we arrived inside the hotel lobby, we were immediately greeted by Kimberly, the Front Desk Mgr. Although we had arrived a little earlier than check in time, she was able to accomodate us right away. Kimberly was very friendly, helpful, and quite efficient in having our reservation already prepared.
While we were checking in, the wonderful aroma...
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Dear luminalady,
Thank you for taking the time to write such a detailed review of your stay. You have just told the world, that from the minute you walked in the door, till the time you checked out, the staff wowed you! As an owner, we can't ask for anything more. Thank you for choosing Hampton Inn Springfield.
We do...
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This was our third stay at this Hampton Inn and it has to be, hands down, the best in the chain. One is greeted by the friendliest staff ever. Smiles everywhere! On every occasion, the hotel manager and front desk staff's enthusiasm to serve the needs of my wife & I while guests was amazing! In three stays, nothing has...
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Dear tturner,
WOW! Thank you for such a wonderful review! Based on the details of your experience, you won't be surprised to find out that Hampton Inn-Springfield, consistently ranks in the top 20% or more of all Hampton Inns. That is out of over 1,800 hotels in the Hampton brand family!
When I congratulated the managers on your 5 star...
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Service was awful. Pulled up at 11:30 and was told that they didn't do walk-ins after 11:00. So called and tried to make reservations. Uh--- the motel was full. Hmmm every car must have had thirty people in them because the parking lot was nearly empty. Oh well, went to their competition and slept happily ever after.
Dear Jimmy,
Thank you for trying to visit our hotel, I'm glad the Springfield Inn could accomodate you. We have had a record number of sellouts for July. Please go online to make a reservation next time you want to stay with us and see why guest love Hampton Inn Springfield.
Best regards,
Carol Ernst
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