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Hampton Inn Nashville / Smyrna

2.5 of 5
2573 Highwood Boulevard, Smyrna, TN 37167
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Hampton Inn Nashville / Smyrna
Ranked #4 of 8 hotels in Smyrna
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48 reviews from our community

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Date Rating
Sewanee, United States
1 review
4 of 5 stars Reviewed 24 April 2013

This facility is right off the freeway, but feels safe and green. Amenities included a small refrigerator and microwave in room in addition to coffee maker and hair dryer. There was ample parking by a door near my room for ease in transferring luggage. Staff was helpful and friendly. Food was good. There is a Starbucks just down the street.

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Review collected in partnership with Hampton

KanaHotelGroup, Manager at Hampton Inn Nashville / Smyrna, responded to this review
30 April 2013

Thanks for taking the time to write a review about your recent stay at our hotel the Hampton Inn Nashville / Smyrna. It is very good to hear you think our hotel is safe and green. We hope to see you again on your next visit to our area. More

Charlotte, North Carolina
Senior Contributor
28 reviews 28 reviews
17 hotel reviews
Reviews in 16 cities Reviews in 16 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 23 April 2013

As always this was a decent hotel which accomodates business travelers very weel - always a clean bed and room as well as a free breakfast. Great place to crash at night after a long day of travel. Our company relies on the Hilton chain for quality stays and good hotels - the rooms are furnished well, internet is free... More

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See 2 more reviews by Laura W for Smyrna
KanaHotelGroup, Manager at Hampton Inn Nashville / Smyrna, responded to this review
30 April 2013

I’m happy to read from your review that you enjoyed your stay at our hotel the Hampton Inn Nashville / Smyrna. Thank you very much for your business and I do hope that next time you are in town, you stay with us again. More

Charlotte, North Carolina
Senior Contributor
28 reviews 28 reviews
17 hotel reviews
Reviews in 16 cities Reviews in 16 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 22 April 2013

Hampton Inns are always a great choice for both business and leisure stays and this one was no exception. Rooms are clean, comfortable and affordable. Great location with many options as it is located right off the highway.

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Review collected in partnership with Hampton

See 2 more reviews by Laura W for Smyrna
KanaHotelGroup, Manager at Hampton Inn Nashville / Smyrna, responded to this review
30 April 2013

 We are pleased to hear you liked our location here at the Hampton Inn Nashville / Smyrna. Thank you for your nice review and please return often! More

Atlanta
Top Contributor
102 reviews 102 reviews
52 hotel reviews
Reviews in 39 cities Reviews in 39 cities
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 18 April 2013

In my experience with Hilton, Hamptons are a cut below the Hilton Garden Inns. While it's true this hotel lacks the bar and restaurant of the neighboring HGI, the lobby and rooms are well furnished with quality pieces, the decor is up scale, Internet is free, and the breakfast buffet unusually complete. Very comfortable with a very friendly and competent... More

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KanaHotelGroup, Manager at Hampton Inn Nashville / Smyrna, responded to this review
23 April 2013

Thank you for you comment that we are " Very comfortable with a very friendly and competent staff." Your review of our hotel the Hampton Inn Nashville / Smyrna is greatly appreciated. We look forward to your next visit. More

East Lansing, Michigan
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 13 April 2013

I will begin with a positive comment: We have always stayed at Hampton Inns and been very satisfied. Not this time. On Saturday, April 6 my husband and I began a long drive home to Michigan from southwest Florida. Knowing spring break traffic would be heavy, we made on-line reservations at this hotel at 6am before we left. We received... More

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KanaHotelGroup, Manager at Hampton Inn Nashville / Smyrna, responded to this review
16 April 2013

I appreciate the review of your recent stay at our hotel. I understand that you were disappointed and that we came short of delivering what you are accustomed to expect from us. I truly apologize if this was the case and I can assure you that I will definitely keep your review in mind to improve our in-property experience. We... More

Huntington, NY
Senior Contributor
39 reviews 39 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed 29 March 2013

Hampton Inns are usually not a bad choice for reasonably priced quick business trips. This one however was just a disappointment. The room was dark and smelled like burned popcorn. Housekeeping was on an odd schedule. Towels were very worn. Bedding and decor were badly in need of an update. With so many choices in this small area I would... More

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See 2 more reviews by Huntingtongalpal for Smyrna
KanaHotelGroup, Manager at Hampton Inn Nashville / Smyrna, responded to this review
2 April 2013

First of all, thank you for your candid feedback of your stay with us. I appreciate you selecting our hotel. I understand that you were disappointed with some issues at our hotel specifically regarding the cleanliness of our hotel. I sincerely apologize that we did not meet expectations and I am actively working with our housekeeping team to ensure our... More

Jasper, IN
1 review
4 of 5 stars Reviewed 6 March 2013

Well located. Easy to find. Nice area. The hotel was clean, the staff friendly, courteous and helpful. Internet in room worked well and was appreciated. The breakfast was VERY good and the 2 mornings we were there the breakfast was varied but equally good. Our only complaint was the mattresses were in bad shape needing replaced badly. The pool, which... More

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KanaHotelGroup, Manager at Hampton Inn Nashville / Smyrna, responded to this review
12 March 2013

It is good to hear you enjoyed your stay here at the Hampton Inn Nashville / Smyrna. I sure hope the soccer game went well for you and you will be able to return again soon. Thank you for your review. More

Senior Reviewer
9 reviews 9 reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 27 February 2013 via mobile

The hotel was well kept and staff was very friendly. Easy access from interstate with restaurants next door. Only had one problem is that they called me while driving to see if I could switch rooms because they had not booked enough rooms for our large group even though I had made my reservations a month in advance. They were... More

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KanaHotelGroup, Manager at Hampton Inn Nashville / Smyrna, responded to this review
1 March 2013

It is nice to hear you think we have nice people and that the hotel is well kept. We are sorry about the room matter and glad to hear it was handled quickly for you. Thank you for your review and we hope we can host you again in the near future. More

Colorado
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 24 February 2013

We stayed here for a week on business and I was very satisfied. There is a Hilton next door and for us it would have been almost twice the price. This is not worth it do not pay extra, this Hampton is worth staying at. There was free breakfast every morning and it was definately resturant quality. There are a... More

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KanaHotelGroup, Manager at Hampton Inn Nashville / Smyrna, responded to this review
1 March 2013

Your statement " this Hampton is worth staying at" was very nice to hear. Thank you for such a nice review and we look forward to your next visit. More

Winamac, IN
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 19 February 2013

The staff was fine and the place was nice, but it seems awful cheap not to take part in the hilton point promos which are the very reason I stopped at this one to begin with. You're either ONE brand or you're not - individual hotels being stingy with points within the chain is ridiculous. I drove by a dozen... More

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KanaHotelGroup, Manager at Hampton Inn Nashville / Smyrna, responded to this review
12 March 2013

We are sorry for the experience you are having with our HHonors program. Please send us a detailed email to our Guest Assistance department. Please include your HHonors number and the confirmation number of your stay. That email address is . We look forward to your reply and will gladly try to assist. Thank you. More

 
 
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Additional Information about Hampton Inn Nashville / Smyrna

Also Known As:
Hampton Inn Nashville / Smyrna Hotel
Hampton Inn Nashville / Smyrna Hotel Smyrna
Hampton Inn Smyrna
Smyrna Hampton Inn
Address: 2573 Highwood Boulevard, Smyrna, TN 37167
Phone Number:
Region: United States > Tennessee > Smyrna
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Kitchenette Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 8 hotels in Smyrna
Price range (per night): $117 - $181
Hotel Class:2.5 star (2.5*)
Reservation Options:
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Hampton Inn Nashville / Smyrna
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