We rented 3 rooms. One of the rooms AC was not functioning but the staff quickly resolved the issue. Staff was very nice during any contact we had with them. We had 6 kids 8 years old and younger in our group so the pool was a blessing every night. Breakfast was well stocked and adequate. Nicest part is that... More

Me and My Husband went to this motel for our 5th anniversary! We rented a King suite with a Jacuzzi in the room. The room was very clean and the bed was comfortable! The front desk clerks were very friendly and helpful. Overall it was a great place to stay and we have already booked our next stay here :-) More

I was looking for a short getaway for a couple of nights (we're from Knoxville) and was interested in a fireplace and jacuzzi type room. My goal was to get out of town, relax, sit in the jacuzzi, watch the fire, and unwind. I was delighted when i found this place online. Photos looked ok, I was familiar with the... More

I took my two small children and my mother for the weekend. When we arrived, there had been a booking error, our room was supposed to come with a fridge, microwave, and a coffee maker. The room only had the fridge, we called the front desk and within 10 minutes they were bringing in the microwave and the coffee maker.... More

The hotel was not very clean and when our remote wasen't working we told the front desk they said we would get you a different one. We returned around 9 PM and the remote still wasen't working. We asked to have our room vaccumed and that was not done when we returned to our room. No pride in any of... More

My fiance & I got the jacuzzi suite in this hotel. From the outside I was already impressed, it looked like an apartment building. We were so very pleased. The front desk clerk was nice and helpful... oh btw helpful hint, ask for the security code for the internet, lol. Anyways, once we walked into the room we are so... More

I stood in a regular room with a king size bed that was really a California king. Room was clean, and quiet. The staff was friendly. The only draw back was if you were going to the Smokies you had to leave early around 7:30 AM to beat the horrible traffic around Gatlinburg. But that was not the hotels fault. More

Small rooms, poor housekeeping, no one ever at front counter, breakfast donuts were stale More

My husband, 2 boys and I stayed in a double bed room for 2 nights, while awaiting check in at the Wyndham resort, b/c we decided to come down 2 days earlier to escape the horrible ice storm. Both my husband and I have dust-mite sensitive sinuses, and both mornings we woke up with HORRIBLY stuffed noses and had to... More