They should not include the word "family" in their name because it's not fit for a family on vacation. The staff was unfriendly and the room was dirty. The property would be more valuable if the hotel was gone. Do not waste your money.

This is the nastiest falling down, disrepair of a dump. Absolutely do not disregaurd the reviews. However bad the reviews make this dump, it's 100 times worse. The doors don't close let alone lock. There were dead bugs all around the toilet, in the tub and the sink. Floor and rug were nasty with debris. Only had towels for 2... More

Nasty Nasty,paid 102.00 for a dump!!! dead water bugs tub would not drain sheets stained room smelled like sh**,the people coming in were not the kind you want to spend the night next too the pool was loud all night.I was also put at the very back next to the road watched my jeep all night!!! Should have known it... More

This motel is not as bad as everyone says it is! It is much better than some other accomodations I've seen in my life. Our family stayed in Room #104 and it is nice. The beds are comfortable and made with smooth cedar logs. The walls are a cherry color and as soon as you walk into the room, you... More

We've been staying in the Smokies for more than 30 years and have never had rooms anywhere near this bad. The floors were black, the rooms smelled like an ashtray and I found dried crusty blood (not a stain) on the underside of the bedspread. Needless to say, we won't be returning.

We were overcharged at checkin. We went 3 days without room being cleaned. Im not sure it was even clean when we checked in. Everybody either quit or was fired while we were there. We managed to get 1 free night becsuse of our inconveinence. People were rude, cared nothing about guests or their needs. Place was dirty, trash not... More

Do not stay here the rooms are nasty staff is unfriendly they need more housekeepers the carpets are foul and turn your feet black air conditioners are falling apart tile in bathroom is falling apart there are roaches and when told they do nothing about it everything is falling apart here doors to some rooms look like they have been... More

we rented from this motel and we got broken into .but the people down stairs .i called the night manager and he did nothing .my children where terrified.i will never stay here again .