The room had wonderful lighting, a semi-comfortable bed, and most of the ammenities it said it included. It also had the most fantastic view ever! (5th floor room) HOWEVER, on the back of the door is a list of things included in the room. There was supposed to be an iron, yet no iron. There was supposed to be a... More

If you are looking for clean-do not go here! We went to check in during a "peak season" and it was like a ghost town, apparently everyone but us realized not to stay here that was our first clue. Upon entry to the room we had to go down a dark hallway outside with burned out lights, rotted wood on... More

We dealt with the owner of the condo on the Internet as well as on the phone and each time, he was very nice. The master bedroom was nice, but lacking a chair. There was room for one but since there wasn't one available, we always had to sit on the bed. The master bath was nice and open and... More

We are a family of 5, with one child in a wheelchair. We usually stay in cabins/houses when visiting the Smoky Mts area and so weren't sure what to expect. We stayed at 2403 Mountaineer in "the Towers," which I believe is the oldest section of the resort. We loved it! There's an elevator, luggage carts, our 2-Br condo was... More

The condo's were amazing. I love the location, close to Dollywood and the parkway... I did visit the spa at Bear Run Falls, the atmosphere and the treatments we received were definitely the reason we will be going back there... We got a facial and a 60 min massage and both were out of this world... The girls were welcoming,... More

Just checked out a few days ago from Bear Run Falls. I'm ready to go back! My family and I had so much fun! From the minute we made our reservations to the time we left and I cannot find a bad thing to say about the place or the people. We had a 3 bedroom condo in the "hillcrest... More

Recently stayed as part of a family reunion. Loved the use of the indoor and outdoor pools and as a guest got a free trial special at the spa.(you get to pick from a list which service you want. think they were all 15 minute sessions) Location was great as we were so close to the main strip yet quiet... More

We recently stayed in one of the cabins there. The cabin itself was beautiful, spacious and was very close to all of the spots we were going to. The cabin really has really really thin walls. We were there for a week and went through a few different people in our cabin (townhouse) and heard pretty everything they talked about,... More

Came with some friends for 4th of July get-away. We had so much fun in Pigeon Forge and we stayed at the Bear Run Falls Resort. We chose the condos and we were very suprised at the size of the unit. It was 3 bedroom unit with 3 bathrooms and a kitchen and living and dining area and a full... More