We came in town for a girl's weekend and had a wonderful experience. Everybody was friendly and helpful from the front desk to the housekeepers. I have to make mention of an employee by the name of Thomas in particular because he was continually excellent with his customer service, we saw him in often and he was always very helpful... More

Just wanted to say thanks to the staff of The Inn on the River for their hospitality. Special thanks to Bruce, Liz, and Danylle for going above and beyond to accommodate us since we were on motorcycles and unfamiliar with the area. The patio overlooking the river is awesome! Thanks to the 3 mentioned above, our impromptu trip was great!

Stayed here for the first time with my 5 year old daughter and mother. We loved loved loved this hotel. Location is wonderful for both things in Pigeon Forge and Gatlinburg. They had a full breakfast every morning, cookies and lemonade in the afternoon and a popcorn at night from a popcorn machine. They also have both an indoor and... More

My family come into town, and purposely checked in, they Checked in with Amber and Chuck, They assured me the baby-fold away crib would be placed in the room while we were gone. The family left, and returned at 2:30am with the children. My husband went up to the room to check it to find out, nothing was placed in... More

We come in on a bus tour with "Canton Temple of Praise", of which was a wonderful trip. Well organized trip, enjoyed the hot breakfast in the morning. Fresh fruit during the day as we come in from our outtings. Unfortantly, my trip come to a standing hault, when I become sick, and needed the medical attention. My partner, ran... More

My husband and I looked for a hotel to stay at for a couple nights for our Anniversary and this place had great rates so we booked our stay online. Upon our arrival we were greeted and welcomed immediately. We were given our room keys and told how to get to the room. We entered an extremely clean room with... More

I have stayed at your facility on numerous occasions with my family and friends. I have never had anything but the best of service from all of your personnel. One person who really goes above and beyond the call of Customer service and Hospitality is a man named Bruce. Bruce is an asset to you organization and is always willing... More

Thank you for a wonderful week of relaxation, good food, and great service. We especially want to thanks Thomas and Kathy who were always helpful at breakfast. Both were so kind and helpful we just had to thank them. We will recommend the Inn to our friends, and we will be back as well.

My husband and I and my 2 children were in town looking for a nice hotel to stay at. We stopped at the inn on the river in pigeon forge Tennessee last week when we arrived in town. The clerk at the counter was on his cellular phone we we stood waiting for a few minutes his name said chuck.... More