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Red Roof Inn Newport

2.0 of 5
1010 Cosby Highway, Newport, TN 37821 (Formerly Mountain Crest Inn)
Hotel amenities
Red Roof Inn Newport
Ranked #6 of 10 hotels in Newport
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18 reviews from our community

    Trip type
Traveller rating
    3
    3
    4
    2
    6
Date Rating
1 review
1 of 5 stars Reviewed 10 May 2013

I went to sleep and woke up to bug bites on my arms and got up and started looking on the bed and the covers and sheets and found bugs crawling on the sheets and cover. How can someone rent a hotel room out knowing the have bugs in the bed and in the room. Thats just sick if i... More

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China Grove, North Carolina, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 8 April 2013

Pros: Great rate for the quality of the room. We were very comfortable during our stay. Front desk clerk was very polite @check-in and check-out. Close to some good places to eat. The inn was very clean except for the thousand cigarette butts in the back parking lot. Cons: Cameras everywhere, I'm sure it was for security but still creepy.... More

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Aynor
1 review
1 of 5 stars Reviewed 16 December 2012

The room was dirty. Outside there was trash. But the main reason they have bed bugs! They knew it and let us stay there with 3 small children and all their gifts which will probably have to be treated or thrown away. The parent do not have the resources to treat them and will probably get the bed bugs in... More

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Travellers are raving about these Newport hotels

Fort Pierce, Florida
1 review
1 of 5 stars Reviewed 7 November 2012

we decided to give this motel another chance after a bad experience the year before, that was the worst mistake. we stayed in room 139 the sink stopper was stuck shut there were no coffee cups only 1 bath towel and roaches in the room. I wen't to the front desk they offered to move us to another room and... More

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Charlotte, North Carolina
1 review
5 of 5 stars Reviewed 6 October 2012

Stayed there 10/4/12....for $40 something dollars. I travel quite often & stay in all brands of hotels. I have paid $60 - $70 - $80 per night for much, much worse. Staff was extremely friendly, room was spotless, a/c worked great, internet service worked fine......didn't use indoor pool, but it appeared to be exceptionally well maintained. Honestly, the absolute best... More

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Cumming, GA
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 7 September 2012

Stayed overnight on our way to Ohio. I pretty much second everything motorcity70 says. Great price, clean room, very pleasant staff, not a great breakfast and as always pet-friendly. The breakfast was enough to get us on our way, but we hungry by lunch. If I had a need to stay longer this would have been a good choice. Did... More

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Warren, MI
Top Contributor
78 reviews 78 reviews
55 hotel reviews
Reviews in 56 cities Reviews in 56 cities
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed 16 August 2012

I had a much better experience than many of those who recently reviewed this property. I obtained a $42/night rate and thought this hotel to be an exceptional value. Our room was clean with newer linens and decent furniture. The pool area in an interior atrium was very nice and just the right temperature. The breakfast offered did leave a... More

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See 2 more reviews by motorcity70 for Newport
davidgibsonrri0746, Guest Relations Manager at Red Roof Inn Newport, responded to this review
27 August 2012

Thank you for taking the time to write your review. This allows us to know that the processes we have implemented to correct past issues are working. Visit with us again and be sure to let any of our friendly and courteous staff know if there is anything we can do to make your stay more enjoyable. Thank you for... More

chicago
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 9 August 2012

My husband and I stayed at this hotel because of the amenities offered--free wi-fi and an indoor pool. It was just a one-night stay and we thought we could rest a little and enjoy the pool. In fact, we had stayed at this hotel many years ago when it was a Holiday Inn. But we did not enjoy our stay... More

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davidgibsonrri0746, Guest Relations Manager at Red Roof Inn Newport, responded to this review
27 August 2012

Thank you for your review. You noted that a renovation was needed and one has been completed. Stop by when you are in town again and look around. I believe you will be pleasantly surprised with what you find. Thanks! More

1 review
3 of 5 stars Reviewed 4 August 2012 via mobile

Upon checking into our room, I conducted a quick cleanliness inspection. There was dried urine on our toilet, dust on our headboard, and stained/dirty-looking wash rags hanging on our towel rack. Additionally, a large wet spot was in front of our refrigerator from the unit defrosting (it wasn't cold nor was the freezer frozen). We went for a dip in... More

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davidgibsonrri0746, Guest Relations Manager at Red Roof Inn Newport, responded to this review
27 August 2012

Thank you for your review. The housekeeping issues you specify have been addressed. We have new staff and more in-depth training concerning our guests and our own expectations of the cleanliness or our rooms and property. The pool and jacuzzi problems have been fixed and are both checked daily for correct chemical levels. The breakfast we offer is a continental... More

PAWLEYS ISLAND
Senior Contributor
27 reviews 27 reviews
15 hotel reviews
Reviews in 20 cities Reviews in 20 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 2 July 2012

Internet service was not working and no one in hotel or out of hotel staff night or day could get it working. I would not have booked the stay if you had not offered free internet service. We had none. Got blank stares from staff when we reported no internet service. "someone was supposed to be dong something or checking... More

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davidgibsonrri0746, Guest Relations Manager at Red Roof Inn Newport, responded to this review
27 August 2012

Thank you for taking the time to write a review. It troubles me deeply to hear of the problems you experienced during your stay with us. Interenet service and WIFI can be fickle at times due to provider issues. We do have an excellent service provider and normally have no issues, however from time to time even the best have... More

 
 
Red Roof Inn Newport
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Additional Information about Red Roof Inn Newport

Also Known As:
Holiday Inn Newport
Newport Holiday Inn
Address: 1010 Cosby Highway, Newport, TN 37821 (Formerly Mountain Crest Inn)
Region: United States > Tennessee > Newport
Amenities:
Business Centre Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 10 hotels in Newport
Price range (per night): $52 - $59
Hotel Class:2 star (2*)
Official Description (provided by the hotel):
This property is now converted to a franchise hotel Red Roof Inn. All rooms are renovated according to Red Roof Inn Standard. Also we have a spa. ... more   less 
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Red Roof Inn Newport
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Check In dd/mm/yyyy Check Out dd/mm/yyyy
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