This is the worst Comfort Inn we've had the "pleasure" to stay in. The first morning we had a cockroach on the bed, got the room changed (after suggesting that they take a look at their pest control). The next day, guess what ... we had a mouse in the room. The real problem is, unfortunately, the people who work... More

Made reservations @ this hotel with confirmation & rate 95 a night along with 4 other couples all the rooms were there but mine it was booked at another clerk at desk was very rude would not cancel that room even though she was on the phone tried to tell me how to get there gave me a room there... More

Incredibly overpriced for the CMA Festival, but a good location and walking distance to Hall of Fame, convention center and downtown activities. Lobby area is under construction and hopefully they will update the rooms as well. Rooms are small and worn, sheets were ok, bedspreads need an upgrade, pillows were small and thin and some towels were grey. Does have... More

Fourth visit in as many years.After 24 hours on the road/in the air, we received the usual warm welcome. Same high standard, still as comfortable, staff still as pleasant..need I say any more? Front lobby being refurbished, don't know why people are complaining about this..they're "IMPROVING" for pity's sake.. this didn't affect our stay at all. Looking forward to visiting... More

There are major works in progress but the hotel is still open. The reception area is a disgrace - surely they could have provided better temporary facilities? The room was OK at first sight but sheets were threadbare and we werent sure that one of our two queen beds was clean. The carpet was dirty and around switches not clean.... More

After reading several okay reviews we decided to try this hotel. It was priced right and we were aware that the lobby was closed for renovation and that there would be construction. The location was perfect for a meeting we had and overall we thought we had a great deal. However once we went to bed our stay took a... More

We won this hotel on Priceline. Initially, I was concerned because of the negative reviews. The room was a great value and the staff were very kind. Although we booked on Priceline, they honored our request and we got a King-sized bed. Our room was very quiet and had a great shower, refrigerator, and microwave. The bed was comfortable and... More

If you don't want to pay a fortune for your stay in Nashville choose this place. It is clean and not far from the city center. The reception should aware the guests that there is a free shuttle located half minute walk from the hotel. this shuttle takes you downtown and it is part of nashville shuttle system (three routes)... More

We stopped in Nashville on our way home. We tried to use a discount coupon we got from a welcome center.When we tried to give the clerk the coupon we were informed that they couldn't use it . Then we tried to use our aarp discount they said we couldn't use that either. When we got to the room it... More