I checked into this hotel on Friday, March 16th. Upon going up to my room, I was shocked and annoyed to see that all the rooms around my room were going through renovation. The halls smelt of paint, there was dust everywhere, there was a nasty musty smell in the air, it was appalling. I went into my room and... More

I was absolutely appalled with this hotel. I stayed for three days while my father was having bypass surgery. We chose it because it was in relative proximity to his hospital, and they offered a shuttle service back and forth. Those were their only positive points. In a matter of three days we encountered a total of six roaches in... More

No hot water - called desk - told to let it run - did so -still no hot water blankets were torn and had holes in them Told desk on chechout - response was we'll look into it A/C either too hot or too cold

If you want a clean, comfortable hotel DON'T STAY HERE! The "free" breakfast was pitiful. First night morning we ate at the "free" breakfast there was hardly any choices.. there was hard biscuits and out of the can gravy, waffles from the "chef" which most hotels let you pour the batter in the iron and at least you got a... More

My wife and I stayed overnight (near my hospital). We were three hours past check out time due to my health treatments at the hospital. You so politely and generously waved the fee for being past check out time. We so appreciate your kindness and your intregity. We will continue to use your hotel as our choice of stay when... More

This was our first visit and were pleasantly happy with the hotel. The staff was friendly and breakfast was the best. The room was quiet, very clean, and comfortable beds. The lobby area is great for our veterans to sit and visit with each other.

My dad and I stayed here for almost a week while my mother had surgery at Vanderbilt. Everyone has been super friendly, rooms are clean and adequate. We have had a little trouble with hot water in the mornings but found nice hot water in the evenings. Breakfast in the mornings are amazing. Chris the chef is super friendly and... More

We've stayed at this hotel several times over the past year, but have finally had it with the rudeness of the staff that work the front desk. The final straw was when they charged our credit card twice (for one stay - on the same date!) and refused to remove it! Even spoke with the hotel manager by phone and... More

This hotel is fine - nothing more, nothing less. The room was clean and fairly comfortable, though the AC unit in my room was leaking water all over the floor by the window, which was a bit gross. The wireless in the lobby was patchy at best, and in general the place was nothing special. However, the breakfast spread looked... More