We were lucky enough to stay here for 4 nights the customer service the food and quality of the entire hotel is first class. The day Spa is one of the best I have even been too anywhere in the world so luxurious and you are made to feel special the minute you walk in the door. My therapist was... More

The rooms and fit out are of a generally high quality - L'Occitane products, comfy bed and large bathroom. Unfortunately the aspiring 5 star fit out is let down by mostly 2 star staff. The barmen would rather walk away after making eye contact than serve you, the breakfast staff would rather be anywhere else, and the front desk is... More

We dined in the restaurant, great views but service was very poor, very inexperienced young girls working & food was very average. Menu very limited, I ordered the pizza which was not nice & sloppy & another order of ours was the club sandwich which again was average. They also need to give the place a good clean, the outside... More

Being an RACV Club member, I have visited RACV Healesville's Terrace Restaurant for the fixed price seafood buffet. The buffet is served on Friday evenings and Sunday lunchtimes. It is advisable to make a reservation in advance, as the buffet is very popular. We've been twice in recent weeks and think it is terrific. Lots of lovely seafood, oysters, prawns,... More

Stayed here with a work conference. Reception woman was frosty and slightly snippy. Why, why, why do hotels employ people who are like this in a first-impression customer service role?! Room standard was great however neither my bedside lights were working - didnt work that out until it was too late as I came back to the room later that... More

This was a membership property and of course, the standards were expected to be high. Room facilities were comparable with a 5-star rated hotel in the city. Our room was comfortable, clean and cosy, facing the golf course. Room and facilities wise, I would give a 5-star rating. Breakfast buffet spread was decent with a few types of eggs, sausages,... More

We arranged our business planning meeting at the RACV Club facility in Healesville Victoria. We also stayed at the hotel facilities for two nights. The accommodation was excellent. Very modern with the latest facilities. Breakfast was good the other meals also very acceptable. The golfing facilities look wonderful although we did not venture out. I might also add the conference... More

Check in was good. I had lots of bags and while I left them at reception to go and park the car (undercover parking) the bags had been taken to my room. The room was nice and had all the features I required. Unfortunately I didn't have time to use the inside heated pool, sauna or the outside spa due... More

Have just Ada great 24 hours being wined and dined at the club. Check in was smooth and the wait for the bus to the race course not long. Rob, as usual, drove the bus well, thanks. Food, wine, service and the course itself were terrific as usual.sad that we fell asleep and didn't have dinner. Breakfast was okay- baked... More