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BEST WESTERN Drouin Motor Inn

4.0 of 5
275 Princes Way, Drouin, Victoria 3818, Australia
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BEST WESTERN Drouin Motor Inn
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Ranked #1 of 1 Drouin B&B and Inns
3.5 of 5 stars 9 Reviews
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9 reviews from our community

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Date Rating
Belmont, Australia
1 review
“Pleasant surprise”
5 of 5 stars Reviewed 24 May 2012

To be honest I wasn't expecting much from a Best Western in a small country town but was quite amazed when I saw the room; turns out the motel is 4 star. Michelle and Andrew are very welcoming, and they're only 5 minutes from town.

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Best Western Drouin, Owner at BEST WESTERN Drouin Motor Inn, responded to this review
25 May 2012

Thank-you for your feedback it is appreciated to know that we have provided you with an enjoyable stay and you enjoyed our spa room. Our goal is to provide every customer with a comfortable stay and an enjoyable experience backed up with good old fashioned country hospitality. We look forward to welcoming you back again soon Regards Best Western Drouin... More

Perth, Australia
Senior Contributor
27 reviews 27 reviews
Reviews in 9 cities Reviews in 9 cities
58 helpful votes 58 helpful votes
“A little Pricey, but nice”
3 of 5 stars Reviewed 30 April 2012

I stayed here one night to attend a function held in honour of a friend. The motel had new owners and had been refurbished. Unfortunately there is no other competition within Drouin so the price is higher than I would have ordinarily paid. It is also some distance out of the centre of Drouin. Clean and comfortable, but pricey!

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Best Western Drouin, Owner at BEST WESTERN Drouin Motor Inn, responded to this review
24 May 2012

Thank-you for your feedback and we are sorry you felt that the price for your accommodation in our refurbished 4 star motel was pricey. We are committed to reviewing our price structure on a regular basis to ensure we remain competitive in the market however without knowing what you normally pay and what is expensive for one person may not... More

Adelaide, South Australia, Australia
Contributor
11 reviews 11 reviews
Reviews in 11 cities Reviews in 11 cities
3 helpful votes 3 helpful votes
“Well equipped but small”
4 of 5 stars Reviewed 27 April 2012

This motel is a couple of kilometres west of Drouin. It is set above the main road at a little distance, but the units are subject to some traffic noise. The motel had apparently been recently modernized. Externally this had involved placing some colored glass panels in front of the units! Our unit was very nice - bright and cheerful... More

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Best Western Drouin, Owner at BEST WESTERN Drouin Motor Inn, responded to this review
24 May 2012

Thank-you for the comments regarding our motel which has been architecturally designed and refurbished both inside and out which involved removing the old arches from the outside, changing the structure and rooms and adding additional extensions to our executive rooms. The mini bar was recently introduced due to feedback from guests and has received positive comments however we take your... More

melbourne
1 review
“overpriced, small and smelly”
1 of 5 stars Reviewed 22 April 2012

On arrival we were told we were lucky to find a room due to an event that was on nearby. As it was getting on we felt pressured into saying yes to the $180 price tag, and the promise of a luxurious King room was enticing. The room was tiny, the King bed was two singles pushed together with a... More

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Best Western Drouin, Owner at BEST WESTERN Drouin Motor Inn, responded to this review
24 May 2012

Thank-you for writing your review on the 22 April as we were not offered any face to face comments apart from reading this on trip advisor we would like to invite you back to stay with us as we are sure we could have solved your issues had we been aware of it. As owners we tend to find the... More

1 review
“Great Country Hospitality”
5 of 5 stars Reviewed 5 April 2012

I cant help coming back to this Best Western in Drouin... Each and every one of my stays is characterized by genuinely warm hospitality - nothing is ever difficult; the rooms are immaculate - extremely clean, modern and very comfortable. The pricing is really quite straightforward and reasonable. I will continue to use the Best Western in Drouin each time... More

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Best Western Drouin, Owner at BEST WESTERN Drouin Motor Inn, responded to this review
25 May 2012

Thank-you for taking the time to provide us with your feedback. Having you as our guest is our pleasure. Our goal is to provide you with a comfortable stay and an enjoyable experience backed up with good old fashioned country hospitality. We try to make the motel a home away from home for our traveling customers and we are glad... More

Melbourne, Victoria, Australia
1 review
1 helpful vote 1 helpful vote
“A Wonderful Weekend Away”
5 of 5 stars Reviewed 2 April 2012
1
person found this review helpful

We, my partner and myself, stayed at the Best Western Drouin Motor Inn over the weekend and had a wonderful weekend away. The staff were welcoming and friendly and went out of their way to accommodate us. The room, while on the small side was perfect for two adults and very comfortable. The room was very clean, quiet and the... More

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Best Western Drouin, Owner at BEST WESTERN Drouin Motor Inn, responded to this review
24 May 2012

Thank-you for your feedback it is appreciated to know that we have provided you with an enjoyable stay and we have assisted to make your weekend away an enjoyable one. We try to accommodate all guest requests and provide good country hospitality and go out of our way to make your stay enjoyable and it is great to know we... More

Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
“Criminal!”
1 of 5 stars Reviewed 27 March 2012 via mobile

My husband stayed here while exhibiting at a local field days. He booked for 4 nights and was charged $180 per night. My daughter and I always join him for a night or two during the stay but decided to only stay one night when he told me the room was quite small. I phoned the motel to request a... More

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Best Western Drouin, Owner at BEST WESTERN Drouin Motor Inn, responded to this review
30 March 2012

Thank-you for your feedback and we are sorry you left with a negative experience. We were disappointed that you did not speak with us when you checked in so we could correct the issue for you and make your time at the motel more enjoyable. We have just taken over the motel and aim to provide good quality country hospitality... More

Manchester
Contributor
11 reviews 11 reviews
Reviews in 10 cities Reviews in 10 cities
4 helpful votes 4 helpful votes
“Cramped and overpriced”
2 of 5 stars Reviewed 7 November 2011 via mobile

Stayed here because we were visiting someone in Drouin. We had a travel cot and other baby equipment which meant we had to climb over the beds to reach the bathroom or kitchenette. It was very cold but later we found there was an electric blanket - if only we had been told about this. The room was not cleaned... More

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Best Western Drouin, Owner at BEST WESTERN Drouin Motor Inn, responded to this review
24 May 2012

As the new owners of the property since February 2012 we are looking at all comments both old and new so we can improve and update the property and guest experience. All our rooms have their own split system for heating and cooling along with all beds having electric blankets and spare blankets in the wardrobe in each room with... More

Melbourne
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Over-priced hot box”
2 of 5 stars Reviewed 5 January 2010

Wanted a room for 4 adults - a double/queen bed and 2 singles for 1 night. No worries! We have a large room and we'll add 2 roll-outs! $180 plus $25 per extra adult! No and it didn't include breakfast!! There was a TINY kitchenette with dishes for 2 - we had to ask for extras including tea and coffee... More

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Best Western Drouin, Owner at BEST WESTERN Drouin Motor Inn, responded to this review
24 May 2012

Thank-you for your feedback regarding the motel. As the new owners of the property since February 2012 we are looking at all comments both old and new so we can improve and update the property and guest experience. We strongly believe in good old fashioned country hospitality and we are disappointed that you did not receive this with the previous... More

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Additional Information about BEST WESTERN Drouin Motor Inn

275 Princes Way, Drouin, Victoria 3818, Australia
Price range (per night):* 100 AUD - 222 AUD

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BEST WESTERN Drouin Motor Inn
275 Princes Way
Drouin, Victoria 3818
Australia
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