Stayed here...due to its location close to Parramatta...the room were nice and spacious and also had a buffett breakfast every single morning..staff were excellent and helpful....throughout their stay...free parking was added pleasure...liked the amenities in the room and pretty much like a four star...
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Thank you very much for taking the time to review our hotel, we are very pleased that you enjoyed your stay and found the staff to be helpful. Exceptional customer service is something we pride ourselves on, your comments are very pleasing to read and have been passed onto the team. Thank you again for your feedback, it is greatly...
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I found Rydges Parramatta a very pleasant and nice place to stay. 4 star hotel all the way from the lobby, to the reception staff to the restaurants. The free wifi in the lobby bar/lounge area was fast and easy to log on. I took the train to Parramata station and a 5 minute cab ride for $10 to the...
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Thank you for your kind review. We are glad you enjoyed your stay and took advantage of our great FREE membership program, Rydges Priority Guest. Thank you again for taking the time to provide us with feedback and we look forward to welcoming you back to Rydges Parramatta in the future.
Rydges Management
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We stayed here with 3 kids before we went to the Wiggles. Got a good deal on a room with a sofa bed for 2 kids & third slept in porta cot we took. The room was $60 cheaper than any alternatives for the night.
The staff were good & helpful, the pool was good but could have done with...
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Thank you very much for sharing your comments regarding your stay at Rydges Parramatta. We are very glad to hear that you found our staff helpful, and have addressed your feedback with our Maintenance Manager.
Rydges Management
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I had sought a venue for a workshop in the Parramatta area which was readily accessible by car with complimentary parking and proximity to public transport. The parking was fine but the train service proved to be too irregular and difficult. The assigned staff member was very helpful but could not compensate for the mediocre physical space in the "penthouse"...
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Thank you for taking the time to provide us with your valuable feedback regarding your function at Rydges Parramatta. We are very sorry to hear that you did not find your experience satisfactory. Sometimes it is through the observations of our guests that we become aware of issues that would otherwise go unnoticed and therefore uncorrected, so we know it...
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On line Booking result was good, and the moment we were greeted the experience just got better (except for the noisy music which was a bit hard to digest in the restaurant) however it was Christmas party time and Race day and was to be expected.
Staff were great food was excellent and not expensive.
The bed was soft but...
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Thank you very much for sharing your comments regarding your stay at Rydges Parramatta. We are very glad to hear that you had a great stay here and enjoyed the use of our many facilities and services. Exceptional customer service is something we pride ourselves on. Thank you again for taking the time to review our hotel.
Kind Regards,
Rydges...
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Great location. 10 minute walk to supermarket. Easy access to motorway. Perfect for functions at Homebush. Room service was great, staff lovely and very helpful.
Downside is the air conditioning system, the water running through it or the pipes is very noisy (even when off). Staff moved me to a new room, air conditioning much quieter but still water noise,...
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We are glad to hear that you enjoyed your stay here Rydges Parramatta, and found the staff to be helpful, as this is something we pride ourselves on. Your feedback regarding your room service has been passed onto our Executive Chef. The comments about the air conditioning unit and water noise were addressed with the Maintenance Manager for follow up....
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Rated AAA 5 Star we expected more than old toenails on the floor, paint chips and scuffs on old furniture, curtains held together by safety pins, mouldy shower curtain and shower, AC which failed on 2nd day (although they did offer to move us with 1 night to go). Don't expect a quiet stay with the night club downstairs and...
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Thank you for taking the time to provide feedback regarding your stay at Rydges Parramatta. We are very glad that you found the Reception team friendly, and that you enjoyed your meal in the Restaurant. Please accept our apologies for the inconvenience caused to you by the noise and air conditioning issues you experienced. Your comments regarding your room have...
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stayed there 2 weeks ago check in was good staff friendly and helpful room was a good size penthouse suite good views of sydney&harbour bridge on a clear day rosehill race course across the road and fire works from homebush anz stadium the only thing was the shower was over the bath and a bit on the small side great...
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Thank you for taking the time to provide feedback regarding your stay at Rydges Parramatta. We are very glad that you found the team friendly and helpful. Once again, thank you taking the time to share your experience at Rydges Parramatta and we look forward to welcoming you back in the future.
Rydges Management
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The hotel has been recently refurbished and looks good. I have a had excellent meals in the restaurant. The rooms are comfortable and the beds are excellent. It was a pity that the guest room doors are set to slam closed, the plumbing can be heard from other rooms and the air condnitioning is very noisy.
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Thank you for taking the time to provide us with your valuable feedback regarding your stay at Rydges Parramatta. We are very glad that you enjoyed your meals and our 'Rydges Dream Beds'. We feel it is very important for us to hear your comments and have the opportunity to rectify any deficiencies, and work towards providing improved service standards...
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Only stayed here as it was the recommended preferred place of stay for the conference I attended at Rosehill function centre. The rooms were very tired looking, bed saggy,the air-conditioning did not work on the first night (the same day it reached 39C outside) and the noise from the traffic on the busy James Ruse drive was awful. The air-conditioning...
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Thank you for your feedback regarding your stay at Rydges Parramatta. Please accept our apologies for the inconvenience you experienced during your stay and upon check out. We are very sorry for the loud air conditioning issues and the mistake on your account. Your feedback has been passed onto our Maintenance Manager and Food & Beverage Manager for their follow...
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