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Stamford Plaza Sydney Airport

4.0 of 5
Corner O'Riordan & Robey Streets, Mascot, Botany Bay, New South Wales 2020, Australia
Hotel amenities
Stamford Plaza Sydney Airport
Ranked #1 of 4 hotels in Mascot
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599 reviews from our community

Traveller rating
    138
    245
    143
    38
    35
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Families
100
 
Couples
206
 
Solo
65
 
Business
143
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Newcastle, Australia
Top Contributor
74 reviews 74 reviews
64 hotel reviews
Reviews in 41 cities Reviews in 41 cities
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 24 May 2013 NEW

I stayed here many times, with the most recent two visits being in April and May. The hotel is quite luxurious and well appointed, especially in the public areas. Rooms are as expected for a five star hotel. On both ocassions we had the seafood buffet which is rather nice, but not exceptional. The dessert buffet is a bit exciting.... More

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Sydney
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 23 May 2013 NEW

We find the Stamford very convenient for an overnight stay before an early flight or after arriving on a late flight. The parking package with accommodation is always a very competitive rate. The Hotel rooms are always clean and the beds are good. Last trip back from Hong Kong we arrived early morning and had about 4 hours to wait... More

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Perth, Australia
Contributor
20 reviews 20 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 19 May 2013 NEW

I stayed here for work. It was appalling. This hotel is all flash and no substance. It's design is to be thought posh without actually providing the service or comfort this requires. Several negatives and the first impression did not help. I arrived and was told that although work had arranged for charge of the room and meals I had... More

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GuyChallis, General Manager at Stamford Plaza Sydney Airport, responded to this review
23 May 2013

Thank you for posting a review. We were most concerned to read of your overall disappointment with your stay. We will be investigating the various issues you raised with the relevant Department Managers to ensure they are followed up accordingly. Thank you for your valuable feedback and we look forward to the opportunity of creating a better impression when next... More

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Hervey Bay, Australia
Top Contributor
66 reviews 66 reviews
21 hotel reviews
Reviews in 29 cities Reviews in 29 cities
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed 15 May 2013

We had a night at the Stamford waiting for an International Flight. We took the Offer of their meal deal which included a Buffet Dinner and Breakfast. We usually book online through wotif, However this time we booked directly on the Hotel web site. The price was the same and we felt we received better service at the hotel. Our... More

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GuyChallis, General Manager at Stamford Plaza Sydney Airport, responded to this review
20 May 2013

Thanks for posting a review. We appreciate your comments that you stay was most enjoyable. We are committed to providing exceptional service and guest satisfaction and are pleased this was achieved. We look forward to your return in September. Guy Challis General Manager More

London
Top Contributor
83 reviews 83 reviews
81 hotel reviews
Reviews in 79 cities Reviews in 79 cities
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed 15 May 2013

Perfect for the night if you have an early flight like we did. Rooms are good, and we could not hear the planes. Wifi is way too expensive. Why can hostels give you free wifi and swanky hotels charge you a fortune?

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GuyChallis, General Manager at Stamford Plaza Sydney Airport, responded to this review
20 May 2013

Thanks for posting a review. Glad you enjoyed your stay, however we will certainly review your constructive comments regarding WIFI. Thanks for your valuable feedback. Guy Challis General Manager More

Brisbane, Queensland, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 14 May 2013

Ended up making an impromptu reservation after a flight cancellation. After calling them at 9:15 at night and arriving on their doorstep 15 minutes later we were pleasantly surprised and relieved to have such a nice room. We even had dinner in the restaurant which was delicious. We couldn't hear any planes and had a peaceful sleep until our flight... More

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GuyChallis, General Manager at Stamford Plaza Sydney Airport, responded to this review
20 May 2013

Thanks for posting a review. We are pleased you were able to recuperate at the hotel after your flight cancellation and hectic day at the airport. We look forward to welcoming you back to enjoy our other facilities when next you are in Sydney. Guy Challis General Manager More

NSW Australia
Senior Contributor
30 reviews 30 reviews
18 hotel reviews
Reviews in 20 cities Reviews in 20 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 12 May 2013

Courtesy beyond reproach at the front desk. Valet parking pricey but most convenient oh so obliging. Rooms were well-appointed but some basics were missing. On our two day stay, we wanted a cuppa in our room on two occasions - no courtesy biscuit available; a simple requirement that the two star establishments provide but not the Stamdford. Similarly, the toilet... More

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GuyChallis, General Manager at Stamford Plaza Sydney Airport, responded to this review
20 May 2013

Thanks for posting a review. We are pleased your encounter with the front office was up to standard, however we will be following up on the issues you raised regarding the room amenities. Thank you for your valuable feedback and we look forward to welcoming you back in the near future. Guy Challis General Manager More

paisley
Senior Contributor
30 reviews 30 reviews
18 hotel reviews
Reviews in 24 cities Reviews in 24 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 12 May 2013 via mobile

Spent evening before very early dubai flight. Good location. Room nicely furnished with all the items you would expect. Bath plug missing but a call to reception sorted out that problem. Good double glazing so no airplane noises. Basic room service menu reasonably priced but did not use it. No early shuttle to airport but pre booked taxi arrived promptly.... More

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GuyChallis, General Manager at Stamford Plaza Sydney Airport, responded to this review
20 May 2013

Thanks for posting a review. We are pleased to read of your overall satisfaction with the hotel facilities. We trust you had an enjoyable trip and look forward to welcoming you back on your next travel ventures. Guy Challis General Manager More

Sydney, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 of 5 stars Reviewed 12 May 2013

I never like when people assume. We paid cash up front. Then he assumed we had no more money to do anything else. Got coffee from the bar in the morning, the worker actually suggested that he receive a $4.00 tip ( that was the price of the coffee). Room was very dusty. Tv was far away from the bed.... More

Was this review helpful? Yes
GuyChallis, General Manager at Stamford Plaza Sydney Airport, responded to this review
20 May 2013

Thank you for posting a review. We were most concerned to read of your overall disappointment with your recent stay. This is certainly not typical of the high standards to which we aspire and will further investigate the issues you raised with the relevant Department Managers to ensure they are followed up accordingly. We appreciate your valuable feedback and hope... More

Newcastle, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 11 May 2013

Stayed for 1 night in April for an early morning flight. Good service, nice rooms and a very comfortable king size bed! Def one of the better options for an airport hotel stay. The staff were friendly, our lunch in the bar was tasty, although took a little long in arriving, considering they were not busy. The room service menu... More

Was this review helpful? Yes
GuyChallis, General Manager at Stamford Plaza Sydney Airport, responded to this review
20 May 2013

Thanks for positing a review. "Definitely one of the better options for an airport hotel".......well said! We are pleased you had a good stay and look forward to your return. Guy Challis General Manager More

 
 
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Hotel Summarization (Beta)

What travellers say

  • Room service(33)
  • Very good(11)
  • Domestic terminal(9)
  • Next morning(5)
  • Staff were friendly(4)
  • Credit card(3)

Additional Information about Stamford Plaza Sydney Airport

Address: Corner O'Riordan & Robey Streets, Mascot, Botany Bay, New South Wales 2020, Australia
Region: Australia > New South Wales > Greater Sydney > Botany Bay > Mascot
Amenities:
Business Centre Fitness Centre Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 hotels in Mascot
Price range (per night): $168 - $284
Hotel Class:4 star (4*)
Reservation Options:
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Also Known As:
Stamford Plaza Sydney Airport Hotel
Stamford Plaza Sydney Airport Hotel Mascot
Stamford Plaza Hotel Sydney

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Stamford Plaza Sydney Airport
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